“This Starbucks is the best one that I've ever been to and I have gone to many.They are pleasant, efficient and very expect in making all drinks. I mainly order cappucino..extra dry, extra foam and Nishu, Nalini and Javier make this so well that I am always disappointed when another barrista makes this drink.This Starbucks is truly exceptional.“
“I am writing to express my concerns about the recent changes I have observed at your establishment. As a loyal customer for the past three years, I have always appreciated the quality of service and the friendly atmosphere. However, I have noticed a significant decline in the operational management lately.
On Fridays and Saturdays, the only two staff members I consistently see working are the two girls in the morning, Mariela and Angelica. They are always super friendly and provide excellent service, but it is evident that they are overworked and constantly under pressure. When they are not there theres another young man, Jose who appears to be doing all the work at nights. They frequently get yelled at to speed up the preparation of drinks and food, which is unfair given that they seem to be the only ones working the hardest without any support.
It is disheartening to see these dedicated employees struggling without adequate help. I have never seen a manager stepping in to assist them, which raises concerns about the overall management of the restaurant. For this reason itself, I prefer to head down to Soundview where they have an abundance of Employees to ease the pressure at the kids on Main st.“