The customer service is horrible. I went there yesterday for lunch. I asked for a chicken wrap.. cashier 'Ali' charged me for a sandwich. I told him it was the wrap I wanted. He twisted his face with disgust as he canceled the order to charge me with the new one. Food was cold as well.
Atmosphere: 2
Food: 3
Service: 1
Manuel Ortiz
They short on staff it took me 20-30 to eat
Atmosphere: 2
Food: 3
Service: 2
Joshua Degreiff
It seems like there might be a mix-up with the online-order. I’ve requested a specific food item, but I’ve received something different. The staff members have assured me that the order is correct. Also the bathroom sign is out of order, just like other reviewers mentioned. No AirCon so you can’t seat and eat without feel the heat. The team members are polite at least, and the food was okay.
Atmosphere: 2
Food: 5
Service: 2
Marlena Roston
One of the better BK
Marie Micherlange Sanon
Love this BK, the people are always friendly and they always have deals there.
Atmosphere: 5
Food: 5
Service: 5
Tessie Taylor
The staff and quality of cleanliness and food freshness is the best Burger King I've had in many years. The 195 Street and Jamaica Ave location is not even the closest to me and I won't change from this one. Shout out to Miss Mitul, Mena, Sania. All of these ladies are hard working professional women in the workforce. They all deserve a raise and promotion.
Nick Guerrero
Service is ok but bathroom has sign stating bathroom out of order which is a lie that bathroom is good and clean they no complying with nys law about restroom cause they have a homeless people problem around the area which is gonna be fined once reported
Al C
First time ordering from this location. I ordered thru the app for a late dinner. The food was made fresh. It not only looked great it tased great also. I compared it to another locatuon not too far away and it didn't look as nice nor tasted as fresh. So this was a pleasant surprise.
Andrea Pérez
The employees are awesome.... Food was fresh... Nice experience today..
Samiul Jahan
The employees are awesome.... Food was fresh... Nice experience today
It's ok for fast food. They always seem short staff.
Atmosphere: 3
Food: 3
Service: 3
Arti Gajjar
Ali , tha sarvor how working there he has very bad attitude, no good customer service, and asking for use restroom so, he says , no use restroom,ALI was not good tried customer service 🙉
nilesh patel
When I order I told them I can only place a order if you let me wash my hand cause at restroom sign say “out of order” after I place the order he say sorry restroom is not working so I cancel my order and waste my 10 minutes. How can local health department let this establishment open without restroom is beyond my understanding.
The customer service is horrible. I went there yesterday for lunch. I asked for a chicken wrap.. cashier 'Ali' charged me for a sandwich. I told him it was the wrap I wanted. He twisted his face with disgust as he canceled the order to charge me with the new one. Food was cold as well.
Atmosphere: 2
Food: 3
Service: 1
They short on staff it took me 20-30 to eat
Atmosphere: 2
Food: 3
Service: 2
It seems like there might be a mix-up with the online-order. I’ve requested a specific food item, but I’ve received something different. The staff members have assured me that the order is correct. Also the bathroom sign is out of order, just like other reviewers mentioned. No AirCon so you can’t seat and eat without feel the heat. The team members are polite at least, and the food was okay.
Atmosphere: 2
Food: 5
Service: 2
One of the better BK
Love this BK, the people are always friendly and they always have deals there.
Atmosphere: 5
Food: 5
Service: 5
The staff and quality of cleanliness and food freshness is the best Burger King I've had in many years. The 195 Street and Jamaica Ave location is not even the closest to me and I won't change from this one. Shout out to Miss Mitul, Mena, Sania. All of these ladies are hard working professional women in the workforce. They all deserve a raise and promotion.
Service is ok but bathroom has sign stating bathroom out of order which is a lie that bathroom is good and clean they no complying with nys law about restroom cause they have a homeless people problem around the area which is gonna be fined once reported
First time ordering from this location. I ordered thru the app for a late dinner. The food was made fresh. It not only looked great it tased great also. I compared it to another locatuon not too far away and it didn't look as nice nor tasted as fresh. So this was a pleasant surprise.
The employees are awesome.... Food was fresh... Nice experience today..
The employees are awesome.... Food was fresh... Nice experience today
Restaurantji Recommends
Not like use to be
Great burgers
It's ok for fast food. They always seem short staff.
Atmosphere: 3
Food: 3
Service: 3
Ali , tha sarvor how working there he has very bad attitude, no good customer service, and asking for use restroom so, he says , no use restroom,ALI was not good tried customer service 🙉
When I order I told them I can only place a order if you let me wash my hand cause at restroom sign say “out of order” after I place the order he say sorry restroom is not working so I cancel my order and waste my 10 minutes.
How can local health department let this establishment open without restroom is beyond my understanding.
Atmosphere: 1
Food: 1
Service: 1
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