Dunkin'

17915 Hillside Ave., Queens
(718) 658-1728

Recent Reviews

Teresa Heyer

I love my Dunkin' coffee

Emerijenne Diabordo

I tried to order a donut from this location but then worker there was given a cell phone by one of her co workers I think she had a call didn’t give me the donut walked away from the counter. As soon as nobody came to cover for her I just said never mind walked out of the store. This is the first time I had a bad experience at this store. First of all when you have customers in front you don’t walk away from the counter especially if it’s just the two of you etc.

Atmosphere: 1

Food: 1

Service: 1

Oliver Hollenbeck

Large

Atmosphere: 5

Food: 5

Service: 5

guy ben s

The reason you put gloves on your hand is to be sanitized if you touching the garbage or anything else you must replace

Service: 3

Suhail Shahed Noor

Lots of

Atmosphere: 1

Food: 5

Service: 4

3stherHelena Sicard7

I ordered a hot chocolate here and it tasted like boiling water- the person who made it her name is Mahmooda and it was not hot chocolate. I've ordered hot chocolate from other dunkin donuts and you could taste the chocolate but at this location you only taste water.

Atmosphere: 1

Food: 1

Service: 1

Af Sar

The store manager named khatun is very rude and unprofessional with

Service: 1

a r

Ordered an iced coffee online and had to wait another 10 mins when I got to the store .There were people that walked in ordered and received their food but mine was nowhere in sight.The employee was literally walking around with a homemade beauty face mask on . Walking past the order tickets .It was surreal to watch. All 4 customers had to tell them that they placed orders online or at the kiosk. That's when they walked over to the multiple order printouts. Zero attention to anything. Only chatting amongst themselves

Atmosphere: 4

Food: 4

Service: 1

Daniel

I ordered a Matcha Latte With Less Ice, just to come in for a SECOND time to catch another employee filling my Large cup with ice cubes ALL the way to the TOP… I’ve already spent $6 dollars and it’s not just for a cup of Ice -_-… and YESMIN’s only response was that she already put powder on the ice… like HUH?!?! Do I look like I care that you put probably 10 cents worth of Match powder on the ice cubes???? There wasn’t even Milk in the Cup! … check your cameras around 3:35pm

Atmosphere: 2

Food: 3

Service: 1

anon

this one lady always mess up my order this the 5th time we fr have beef rn bc i told her oat milk and she gave me no oat milk then they forgot my sausage on a sausage egg and cheese crossaint id put no stars if i

Service: 1

Grizzly Clemente

This is the best dunkin I’ve ever been too, service amazing, employees here are top notch. I always come here. They get it right here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Donuts, Bagels, Munchkins Donut Hole Treats

Samsul Khan

Pick time they are very busy, but good service.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Croissant

heather clarke

I dont like dunkin donut coffee.

Service: 3

Nasiba Ahmmed Paroma

Poorest customer service ever.

Service: 1

Kevin Smith

The worker is impolite; they prioritize taking orders from who looks like them and when it is your turn, they behave as if you are invisible and pretend to be occupied with something else. This happened multiple times only at this location. I literally watched her walk away from the counter to stand there and do nothing, but smile to herself.

Atmosphere: 1

Service: 1

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