I have been a loyal customers since they opened, ordering at least once a week and bought my mother as a loyal customer, as our weekly order was requested last night and we spent over an hour and half of wait for the delivery the food arrived and it was completely disappointing, burnt chicken thighs which were supposed to be mixed with WINGS and they were not was delivered along with cold chicken and shrimp steamed dumplIngs, flavorless and dry pad Thai was also given, when we called to complain they requested the food back but we would have to wait an additional 30-45 mins for our food, so we requested a refund for at least the appetizers and they refused. When I called the following day to request the bare minimum of a credit for the appetizers they completely REFUSED and said it’s not their problem anymore, I completely disappointed that they have treated me and mother who spend over $100 a week on their establishment that they wouldn’t even consider retaining their customer whom they know for so many years. I will NEVER support their business again and have told all the people that I know and support them to ban them. Sad that they rather loose clients instead of doing what’s right when the good is still here uneaten. Horrible customer service and no care whatsoever from the owners themselves. Please see pictures below would you eat that?
Atmosphere: 1
Food: 1
Service: 1
Renchhen Lama
Such a cozy and nice location. Second time eating from here and I loved it even more. Food was fresh and delicious (i got the beef drunken noodle (spice level: very spicy)) and the thai iced tea was top notch. The lady here was the sweetest and I will definitely be coming here again and doordashing in the future!! Make sure to reserve a seat for this location if you plan on dining in.
Atmosphere: 5
Food: 5
Service: 5
Li Qin Yee
Ordered grace thai for pick up. Pad Thai, pad see ew, drunken noodle, papaya salad and green curry. I noticed my eggplant was darker than it's usual shade and thought it was my eyes until I bit into it. The eggplant was NOT fresh. I immediately spat it out. It was essentially hardening and rotting. All the eggplants in the curry were rotten. We usually order from Grace Thai once a month. After this incident we won't be ordering here again.
Atmosphere: 5
Food: 1
Service: 5
Syed M Naveed MD,ABPN.
Was very delicious
Atmosphere: 5
Food: 5
Service: 5
Abby Young
Ordered online. As per their printed menus, if you order on their website, you receive a 10% discount. The discount was not taken off and when asked, nothing could be done. Bait and switch and blatant false advertisement. Would not even compromise with a freebie instead. There are so many other options in Elmhurst, reconsider and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Edwin Deleon
Favorite Thai spot. Delicious food and quick delivery
Atmosphere: 5
Food: 5
Service: 5
Nakia
They charge $1.00 extra for light or no ice in Thai ice tea, what a joke of an establishment
Atmosphere: 1
Food: 1
Service: 1
Ryan Adams
Fantastic food and fantastic service. Always tastes just right when you are craving Thai food! Love the Pad See Ew and the Drunken noodles especially!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Villalobos
Great food! Great service!! My go-to Thai place everytime.
Atmosphere: 5
Food: 5
Service: 5
Robert Williams
Soo recently i went to thailand and had the time of my life !! I ate from a few street vendors and i can honestly say this was sooo close to what i ate !!!! Very friendly on phone … was delivered quickly….. food was excellent!!!!
Amazing food! Always delicious! Fast delivery and terrific service! A must have if you enjoy thai food!! Try the red curry and Thai iced tea!
Atmosphere: 5
Food: 5
Service: 5
Stanrich Fernandes
Great service!!!
Food: 5
Service: 5
Fuchsia Bomyu
I had the pad Thai here and it was delicious. I would definitely come here again, very nice service and good food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Pad Thai Lunch Special
leonard
I ordered on ubereats , gotta admit I was surprised by how good the food was , Def for delivery how good it held up and the flavor was on point ,also very affordable , 9 out of 10 would recommend and come back
Atmosphere: 5
Food: 5
Service: 5
leonard silver
I ordered on ubereats , gotta admit I was surprised by how good the food was , Def for delivery how good it held up and the flavor was on point ,also very affordable , 9 out of 10 would recommend and come back
I have been a loyal customers since they opened, ordering at least once a week and bought my mother as a loyal customer, as our weekly order was requested last night and we spent over an hour and half of wait for the delivery the food arrived and it was completely disappointing, burnt chicken thighs which were supposed to be mixed with WINGS and they were not was delivered along with cold chicken and shrimp steamed dumplIngs, flavorless and dry pad Thai was also given, when we called to complain they requested the food back but we would have to wait an additional 30-45 mins for our food, so we requested a refund for at least the appetizers and they refused. When I called the following day to request the bare minimum of a credit for the appetizers they completely REFUSED and said it’s not their problem anymore, I completely disappointed that they have treated me and mother who spend over $100 a week on their establishment that they wouldn’t even consider retaining their customer whom they know for so many years. I will NEVER support their business again and have told all the people that I know and support them to ban them. Sad that they rather loose clients instead of doing what’s right when the good is still here uneaten. Horrible customer service and no care whatsoever from the owners themselves. Please see pictures below would you eat that?
Atmosphere: 1
Food: 1
Service: 1
Such a cozy and nice location. Second time eating from here and I loved it even more. Food was fresh and delicious (i got the beef drunken noodle (spice level: very spicy)) and the thai iced tea was top notch. The lady here was the sweetest and I will definitely be coming here again and doordashing in the future!! Make sure to reserve a seat for this location if you plan on dining in.
Atmosphere: 5
Food: 5
Service: 5
Ordered grace thai for pick up. Pad Thai, pad see ew, drunken noodle, papaya salad and green curry. I noticed my eggplant was darker than it's usual shade and thought it was my eyes until I bit into it. The eggplant was NOT fresh. I immediately spat it out. It was essentially hardening and rotting. All the eggplants in the curry were rotten. We usually order from Grace Thai once a month. After this incident we won't be ordering here again.
Atmosphere: 5
Food: 1
Service: 5
Was very delicious
Atmosphere: 5
Food: 5
Service: 5
Ordered online. As per their printed menus, if you order on their website, you receive a 10% discount. The discount was not taken off and when asked, nothing could be done. Bait and switch and blatant false advertisement. Would not even compromise with a freebie instead. There are so many other options in Elmhurst, reconsider and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Favorite Thai spot. Delicious food and quick delivery
Atmosphere: 5
Food: 5
Service: 5
They charge $1.00 extra for light or no ice in Thai ice tea, what a joke of an establishment
Atmosphere: 1
Food: 1
Service: 1
Fantastic food and fantastic service. Always tastes just right when you are craving Thai food! Love the Pad See Ew and the Drunken noodles especially!
Atmosphere: 5
Food: 5
Service: 5
Great food! Great service!! My go-to Thai place everytime.
Atmosphere: 5
Food: 5
Service: 5
Soo recently i went to thailand and had the time of my life !! I ate from a few street vendors and i can honestly say this was sooo close to what i ate !!!! Very friendly on phone … was delivered quickly….. food was excellent!!!!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Amazing food! Always delicious! Fast delivery and terrific service! A must have if you enjoy thai food!! Try the red curry and Thai iced tea!
Atmosphere: 5
Food: 5
Service: 5
Great service!!!
Food: 5
Service: 5
I had the pad Thai here and it was delicious. I would definitely come here again, very nice service and good food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Pad Thai Lunch Special
I ordered on ubereats , gotta admit I was surprised by how good the food was , Def for delivery how good it held up and the flavor was on point ,also very affordable , 9 out of 10 would recommend and come back
Atmosphere: 5
Food: 5
Service: 5
I ordered on ubereats , gotta admit I was surprised by how good the food was , Def for delivery how good it held up and the flavor was on point ,also very affordable , 9 out of 10 would recommend and come back
Atmosphere: 5
Food: 5
Service: 5
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