Worst customer service from this young girl at the counter. No greetings no manners, no nothing. Felt bothered when I asked her for an extra bag because I made her get off her phone.
Peter Hines
Good food, staff very responsive upon entering the store
Atmosphere: 5
Food: 5
Service: 5
Matthew Keil
Pretty disappointing. The garlic parmesean wings were pretty dry and had virtually no sauce. The buffalo wings were slightly better, but still not that great. Definitely not as good as Buffalo Wild Wings.
Atmosphere: 1
Food: 1
Service: 3
Beautiful2417
Horrible customer service you have young kids on there cell phones at night while your trying to place an order on top of that I said let me door dash so I do not have to go in because of my experiences. I door dashed yesterday they said my food was being prepared then they cancelled my order so now I have to 5 to 7 business days to get my money back just horrible.
Atmosphere: 1
Food: 1
Service: 1
Steve Brogan
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
Will Youance
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
Nicki Cunningham
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
Mohammed Sazed
I’m coming all the time but cashier Spanish guy very bad but the guy come here. Nobody come here. They’re too much talk. Talk talk bad language too much. The guy lose the customer. That’s it.
William Gonzalez
I placed an order for six (6) tenders and large fries. When my order arrived, there were only four (4) tenders, two (2) were missing. Terrible service, no one picking up to fix this issue. Terrible! I have to contact my credit card company to try and recoup a partial refund for the missing food.
Atmosphere: 1
Food: 1
Service: 1
Patricia Lewis
My God yall did not disappoint.. I was hesitant at first due to the reviews . However I’m glad I did . The wings on point , crispy and well done -as I requested. Fries fresh , corn good …. I would order from here again
The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
Thomas Coleman
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Brett Nellessen
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Simm
My brother went to
Atmosphere: 3
Food: 4
Service: 3
King Lama
Nasty service with night time female cashier week days .
Worst customer service from this young girl at the counter. No greetings no manners, no nothing. Felt bothered when I asked her for an extra bag because I made her get off her phone.
Good food, staff very responsive upon entering the store
Atmosphere: 5
Food: 5
Service: 5
Pretty disappointing. The garlic parmesean wings were pretty dry and had virtually no sauce. The buffalo wings were slightly better, but still not that great. Definitely not as good as Buffalo Wild Wings.
Atmosphere: 1
Food: 1
Service: 3
Horrible customer service you have young kids on there cell phones at night while your trying to place an order on top of that I said let me door dash so I do not have to go in because of my experiences. I door dashed yesterday they said my food was being prepared then they cancelled my order so now I have to 5 to 7 business days to get my money back just horrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
I’m coming all the time but cashier Spanish guy very bad but the guy come here. Nobody come here. They’re too much talk. Talk talk bad language too much. The guy lose the customer. That’s it.
I placed an order for six (6) tenders and large fries. When my order arrived, there were only four (4) tenders, two (2) were missing. Terrible service, no one picking up to fix this issue. Terrible! I have to contact my credit card company to try and recoup a partial refund for the missing food.
Atmosphere: 1
Food: 1
Service: 1
My God yall did not disappoint.. I was hesitant at first due to the reviews . However I’m glad I did . The wings on point , crispy and well done -as I requested. Fries fresh , corn good …. I would order from here again
Restaurantji Recommends
The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
My brother went to
Atmosphere: 3
Food: 4
Service: 3
Nasty service with night time female cashier week days .
Atmosphere: 1
Food: 1
Service: 1
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