The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
Thomas Coleman
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Brett Nellessen
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Rmz Ann
Why change the fries!! They had something good and decide to do a change
Ecofastprint
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena
Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
Elena Belias (PoetElenaB)
Wing-Stop Chicken Sandwich has the just the right crunch with every bite with vegs on side carrots & celery sticks, large cola soda.
Atmosphere: 5
Food: 5
Service: 5
NO NAME
I’ve been calling their business number and no one answers. I arrived to the store and politely asking the worker for a refund because the order I placed via the website was not delivered to me. The worker Jovan, as grown as he is, making a paycheck here was rolling his eyes and giving me attitude. He said he will pass along my refund request to his district manager Tyrese. This location is understaffed and neglected based on the attitude presented by the worker. I hope I get my refund.
Service: 1
Aroyal Melo
Sometimes good sometimes oily and dry
Atmosphere: 5
Food: 3
Service: 5
Geraldine Gerrie Kemmis-Shepherd
I have been waiting on the phone for over 45 minutes and no one is coming to answer it. They only delivered 21 wings instead of 30 and I want some of my money back.
Looking for terrible customer service, rude management, incorrect orders and just a completely unpleasant experience come to this location. Was missing half of my order, manager was reluctant to help, then rudely blames me for their staff not correctly giving me my order. I am 30 minutes away from this location, spoke with “manager” over the phone who stated he could only assist if I went back to the location, if only i had known that I would be greeted unpleasantly and blamed for their staff mistake. I will never spend my money here again. I truly wish I could give this location negative stars
Atmosphere: 1
Food: 1
Service: 1
Claudia Lopez
Waiting g 20 mi uses for garlic parmesan and gave my daughter hot wings she doesn't eat that wasted my 20$ every rime I go in they mess up order I only been there 3 times
Misha B
I always order food from here via Uber eats and have never had a problem. My order was always correct and pretty good.
Monte McGuire
wings suck & service bad. Will never go back. I use to eat here every Friday. it's fallen off a cliff about 3 years ago. gave them one lore chance and they failed spectacularly.
Kolin Timothy Zuver
Do not go to the one in Ann Arbor Michigan, I was waiting for 45 minutes and they told me 15 to 25 while my family got theirs before me, beyond pissed off, thank you for making my first time there awful
The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Why change the fries!! They had something good and decide to do a change
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
Wing-Stop Chicken Sandwich has the just the right crunch with every bite with vegs on side carrots & celery sticks, large cola soda.
Atmosphere: 5
Food: 5
Service: 5
I’ve been calling their business number and no one answers. I arrived to the store and politely asking the worker for a refund because the order I placed via the website was not delivered to me. The worker Jovan, as grown as he is, making a paycheck here was rolling his eyes and giving me attitude. He said he will pass along my refund request to his district manager Tyrese. This location is understaffed and neglected based on the attitude presented by the worker. I hope I get my refund.
Service: 1
Sometimes good sometimes oily and dry
Atmosphere: 5
Food: 3
Service: 5
I have been waiting on the phone for over 45 minutes and no one is coming to answer it. They only delivered 21 wings instead of 30 and I want some of my money back.
Restaurantji Recommends
Looking for terrible customer service, rude management, incorrect orders and just a completely unpleasant experience come to this location. Was missing half of my order, manager was reluctant to help, then rudely blames me for their staff not correctly giving me my order. I am 30 minutes away from this location, spoke with “manager” over the phone who stated he could only assist if I went back to the location, if only i had known that I would be greeted unpleasantly and blamed for their staff mistake. I will never spend my money here again. I truly wish I could give this location negative stars
Atmosphere: 1
Food: 1
Service: 1
Waiting g 20 mi uses for garlic parmesan and gave my daughter hot wings she doesn't eat that wasted my 20$ every rime I go in they mess up order I only been there 3 times
I always order food from here via Uber eats and have never had a problem. My order was always correct and pretty good.
wings suck & service bad. Will never go back. I use to eat here every Friday. it's fallen off a cliff about 3 years ago. gave them one lore chance and they failed spectacularly.
Do not go to the one in Ann Arbor Michigan, I was waiting for 45 minutes and they told me 15 to 25 while my family got theirs before me, beyond pissed off, thank you for making my first time there awful
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