Panera Bread

279 Troy Rd, Rensselaer
(518) 283-2091

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Recent Reviews

Fantastic customer service. Both women working were extremely nice, one grabbed me a cup so I could get my coffee and the other called me up after ordering (I used the kiosk) to apologize and tell me they didn’t have what I originally ordered. She offered to make me something different and really went above and beyond to take care of me as a customer. On top of that the restaurant was clean and stocked everything in else a customer could need. I work very close by and will be...
Cream of chicken and wild rice soup was 75% broth, 20% onions, 3% carrots and 2% chicken - not a single grain of rice.
Salads were nominally correct, although requested customization on southwest chicken salad wasn’t done.
Only went here because I had a gift card to use up, so I didn’t have high expectations. The app is annoying to use - slow and clunky.
At least the food was ready when I got there.
We love panera- but very disappointed to be told they no longer offer sit down coffee mugs. We both work from home and love to enjoy a morning at panera- but now that you cant drink out of a real coffee mug....

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