There are too many orders for an under staffed place. Have to wait 25 minutes for a kids meal
oren
My burger, where is it? I am broke and I wanted my burger and my fries. You have taken my burger from me. Give me my burger.
Dietary restrictions: If you order a burger in addition to other items, they will not give you the burger. They will restrict this from your diet. I do not appreciate this dietary restriction.
Atmosphere: 1
Food: 2
Service: 1
Toni Williams
I USE TO LOVE GONG HERE. TODAY A LADY WAS ASKING FOR MONEY TO ALL THE CUSTOMERS AND THEY GOT SEVERAL ORDERS INCORRECT INCLUDING MINE.
Atmosphere: 2
Food: 3
Service: 2
Daniela Villarreal
The worst! I had never get my orders completed. Always missing something.
Atmosphere: 1
Food: 1
Service: 1
Leia Martinez
Staff is rude and unorganized.
Atmosphere: 2
Food: 3
Service: 1
M. Love
All I ordered was a simpler Dave's Double and what did I get a cheeseburger with extra mozzarella smfh.... Who TF puts mozzarella on a burger let alone extra mozzarella... A total disgrace ??♂️
Be careful with this Wendy's folks. They really REALLY don't care
Food: 1
Wanye Bao
I've been to this location 5 times over the course of the last 2 years. Food is pretty good but nothing amazing; Wendy's uses higher quality ingredients than the competitition, but there's nothing unique about their recipes or taste. Service has been ok. The staff were timely, polite, and they haven't messed up my order the 5 times I visited. The place is pretty clean and has a roomy second floor with a decent amount of seating, and you'll often get one if you want to dine in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
A. G.
Took almost a half hour to get our breakfast items. When we got in the car, we realized they gave us completely different items than what was ordered. We went back into the store to ask them for what we actually ordered and they still gave us the wrong sandwiches. By this time it was almost 45 minutes for them to casually make our sandwiches. We also ordered the add on cinnabon pull apart and it was hard like a rock. The second one was cold like they took it from the fridge and put it in our bag. They also offered bbq sauce for our french toast sticks because they had no maple syrup. Overall an awful experience hands down!
PS: The sausage was very spicy.
Atmosphere: 1
Food: 1
Service: 1
L W
Loud from teenagers in the afternoons. Long wait for orders once kids get out of school. I like to sit at the tables on the second floor at the windows overlooking the street
Small place, but the food is quite tasty. Usually short queues.
Atmosphere: 4
Food: 5
Service: 5
Jesse Acevedo
I remember when I was a kid the first time I had Wendy's. Growing up I always was a McDonald's kid and loved going there, it was my personal Disney land. But when I had Wendy's for the first time. I instantly knew I prefer quality over quantity every time. But now Wendy's is not what it used to be. Just yesterday the burger was extremely greasy. At least the ingredients they use is good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Classic Chocolate Frosty
Diana Palacios
Very good, my children now have more fun with their children's bag that comes with plasticine and molds, to distract themselves after eating.
Kid-friendliness: The second floor is spacious and very clean, and if you have children who are starting to eat or eat alone, they have high chairs for safety.
Atmosphere: 5
Food: 5
Service: 5
Rosario Sanchez
I WAS so happy that Ridgewood would have a Wendy's again. It was around 12pm and the place was empty. Should have been my first clue. Workers can care less about customer service. They are rude and sooo disrespectful. Never again. I'd rather go to fresh pond road.
Julian Merlo
Great customer service, and the food was fresh, and good like the old Wendy’s
There are too many orders for an under staffed place. Have to wait 25 minutes for a kids meal
My burger, where is it? I am broke and I wanted my burger and my fries. You have taken my burger from me. Give me my burger.
Dietary restrictions: If you order a burger in addition to other items, they will not give you the burger. They will restrict this from your diet. I do not appreciate this dietary restriction.
Atmosphere: 1
Food: 2
Service: 1
I USE TO LOVE GONG HERE. TODAY A LADY WAS ASKING FOR MONEY TO ALL THE CUSTOMERS AND THEY GOT SEVERAL ORDERS INCORRECT INCLUDING MINE.
Atmosphere: 2
Food: 3
Service: 2
The worst! I had never get my orders completed. Always missing something.
Atmosphere: 1
Food: 1
Service: 1
Staff is rude and unorganized.
Atmosphere: 2
Food: 3
Service: 1
All I ordered was a simpler Dave's Double and what did I get a cheeseburger with extra mozzarella smfh.... Who TF puts mozzarella on a burger let alone extra mozzarella... A total disgrace ??♂️
Be careful with this Wendy's folks. They really REALLY don't care
Food: 1
I've been to this location 5 times over the course of the last 2 years. Food is pretty good but nothing amazing; Wendy's uses higher quality ingredients than the competitition, but there's nothing unique about their recipes or taste. Service has been ok. The staff were timely, polite, and they haven't messed up my order the 5 times I visited. The place is pretty clean and has a roomy second floor with a decent amount of seating, and you'll often get one if you want to dine in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Took almost a half hour to get our breakfast items. When we got in the car, we realized they gave us completely different items than what was ordered. We went back into the store to ask them for what we actually ordered and they still gave us the wrong sandwiches. By this time it was almost 45 minutes for them to casually make our sandwiches. We also ordered the add on cinnabon pull apart and it was hard like a rock. The second one was cold like they took it from the fridge and put it in our bag. They also offered bbq sauce for our french toast sticks because they had no maple syrup. Overall an awful experience hands down!
PS: The sausage was very spicy.
Atmosphere: 1
Food: 1
Service: 1
Loud from teenagers in the afternoons. Long wait for orders once kids get out of school. I like to sit at the tables on the second floor at the windows overlooking the street
Atmosphere: 3
Food: 4
Service: 4
Chicken is not cooked is really hard to bite
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Small place, but the food is quite tasty. Usually short queues.
Atmosphere: 4
Food: 5
Service: 5
I remember when I was a kid the first time I had Wendy's. Growing up I always was a McDonald's kid and loved going there, it was my personal Disney land. But when I had Wendy's for the first time. I instantly knew I prefer quality over quantity every time. But now Wendy's is not what it used to be. Just yesterday the burger was extremely greasy. At least the ingredients they use is good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Classic Chocolate Frosty
Very good, my children now have more fun with their children's bag that comes with plasticine and molds, to distract themselves after eating.
Kid-friendliness: The second floor is spacious and very clean, and if you have children who are starting to eat or eat alone, they have high chairs for safety.
Atmosphere: 5
Food: 5
Service: 5
I WAS so happy that Ridgewood would have a Wendy's again. It was around 12pm and the place was empty. Should have been my first clue. Workers can care less about customer service. They are rude and sooo disrespectful. Never again. I'd rather go to fresh pond road.
Great customer service, and the food was fresh, and good like the old Wendy’s
Atmosphere: 3
Food: 5
Service: 5
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