I ordered a dozen bagels and they gave my order to the person that came in after me and the bagels I wanted were no longer available. Then they had the audacity to argue with me when I demanded my money back. You just lost a customer. Your new system sucks.
Atmosphere: 1
Service: 1
Frankie Ferraro
Me and the wife come here weeklyParking: It's a parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmhouse, Herby Turkey
Michael Borrero
Headed in here today as my normal Bagel Spot was closed for the holidays. It's been a while since I've been to this Bruegger's location and really any Bruegger's location. I do find it a little odd that they all have transitions to take out only as I think this would take a toll on sales as I believe a majority of their revenue would be coming from people who come in to dine. A lot of those places were usually packed and I'm sure those people spend more as they were sitting there. But now to just be take out only and to probably cut your profits in half seems a little strange. Covid definitely took a toll on everybody and it's unfortunate. The bagels were okay they did not have all the flavors that I had noticed online but that's not a deal breaker. I do wish they offered a cream cheese that was whipped. But all in all if you're looking for a quick bagel and you're in the area it's worth stopping in.
Atmosphere: 3
Food: 4
Service: 5
Rochelle Bayne
I used to work at one of the east side stores so every so often I like to go get a half dozen bagels because they freeze well. This store is pretty much just like the others. I only wish they were open an hour or two later because I work a later shift, but I understand why they're not.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Everything Bagel with Cream Cheese and a Piece of Aluminum Foil
CDR2Magi
Two times in a row my bagel has been messed up. I order a salt bagel with bacon, sausage, one egg, some butter and cheddar cheese. I paid for that. I received the first time a Salt Bagel with One egg, sausage and cheese. The second time I ordered I got a Salt Bagel with Bacon, one egg and cheese. I get it is early and people are waking up, but two times in a row?
Atmosphere: 3
Food: 2
Service: 4
Roxane d.
What a disappointing experience. I live in Los Angeles and work at a bagel shop and always get New Yorkers coming in raving about New York bagels... what a disappointment. The option of bagel flavors is great and they have fun flavors for the cream cheese as well so that's a plus. But the amount of cream cheese they put on the bagel is LIGHT !! I wasn't expecting a mountain but this was surprising. Don't drink the coffee. It was bad. Had to stop at Starbucks instead.
Sarah Wemett
Love Breuggers. The costumer service and quality of the food is always spectacular. However, I find myself stopping less frequently at all Breuggers locations because of their decision to get rid of the dine-in seating.I realize that a lot of people order to go these days, but that is not the case for everyone. When I'm looking for a place to go out to lunch with friends or family, Breuggers is no longer the first place that comes to mind. I would like to be able to enjoy their delicious food without having to eat it in my car or take it home. I sincerely hope that Breuggers reconsiders the removal of dine-in seating, because I would certainly be visiting more frequently if there was a place for me to sit and eat. I know this is the case for several others as well.
Kim C.
They are the nicest crew to work with in the morning. They greet you when you walk in the door and smile at you! That's all I need in the morning. The food is fantastic too!
Sam S.
I ordered online. After showing up after 40 min my order was not even done in fact not even started!!! I waited and they gave me my order. Which after getting to car realized it was wrong. I went inside but I was already running late. So I asked for my money back. What a joke! Always a issue at this location!
Patrick Chase
Ordered online, will never do that again. Food took an hour to arrive, half our order was missing, there's seeds all over my plain bagel, just an absolute disaster of a location.
The manager was closing the store when I walked in....I did not realize he was closing! He was very kind and gave me what he was going to throw out, so I could still have bagels for my party! I am a customer for life!
Ethan Lucas
Ordered food at 9:41am, app said 15-20 minutes. Food finally was put out at 10:30am. I ordered the pastrami sandwich, it had a single slice of pastrami, cheese, pickles and mustard. No egg, and on the wrong bagel. I never got the free coffee I got with my rewards. I don't like to leave negative reviews, but this isn't the first time, waiting over an hour for wrong food.
river visual
We were told to leave the store after trying to eat what we just purchased. Were told that the dining room was closed..sorry, lost our business.
Kristi Perkins
The bagel was one I would go back for…. but cream cheese was lacking, very disappointing.
jeff a.
Solid service and better food! If you know you know! Bakers dozen today, but it's all great!
I ordered a dozen bagels and they gave my order to the person that came in after me and the bagels I wanted were no longer available. Then they had the audacity to argue with me when I demanded my money back. You just lost a customer. Your new system sucks.
Atmosphere: 1
Service: 1
Me and the wife come here weeklyParking: It's a parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmhouse, Herby Turkey
Headed in here today as my normal Bagel Spot was closed for the holidays. It's been a while since I've been to this Bruegger's location and really any Bruegger's location. I do find it a little odd that they all have transitions to take out only as I think this would take a toll on sales as I believe a majority of their revenue would be coming from people who come in to dine. A lot of those places were usually packed and I'm sure those people spend more as they were sitting there. But now to just be take out only and to probably cut your profits in half seems a little strange. Covid definitely took a toll on everybody and it's unfortunate. The bagels were okay they did not have all the flavors that I had noticed online but that's not a deal breaker. I do wish they offered a cream cheese that was whipped. But all in all if you're looking for a quick bagel and you're in the area it's worth stopping in.
Atmosphere: 3
Food: 4
Service: 5
I used to work at one of the east side stores so every so often I like to go get a half dozen bagels because they freeze well. This store is pretty much just like the others. I only wish they were open an hour or two later because I work a later shift, but I understand why they're not.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Everything Bagel with Cream Cheese and a Piece of Aluminum Foil
Two times in a row my bagel has been messed up. I order a salt bagel with bacon, sausage, one egg, some butter and cheddar cheese. I paid for that. I received the first time a Salt Bagel with One egg, sausage and cheese. The second time I ordered I got a Salt Bagel with Bacon, one egg and cheese. I get it is early and people are waking up, but two times in a row?
Atmosphere: 3
Food: 2
Service: 4
What a disappointing experience. I live in Los Angeles and work at a bagel shop and always get New Yorkers coming in raving about New York bagels... what a disappointment. The option of bagel flavors is great and they have fun flavors for the cream cheese as well so that's a plus. But the amount of cream cheese they put on the bagel is LIGHT !! I wasn't expecting a mountain but this was surprising. Don't drink the coffee. It was bad. Had to stop at Starbucks instead.
Love Breuggers. The costumer service and quality of the food is always spectacular. However, I find myself stopping less frequently at all Breuggers locations because of their decision to get rid of the dine-in seating.I realize that a lot of people order to go these days, but that is not the case for everyone. When I'm looking for a place to go out to lunch with friends or family, Breuggers is no longer the first place that comes to mind. I would like to be able to enjoy their delicious food without having to eat it in my car or take it home. I sincerely hope that Breuggers reconsiders the removal of dine-in seating, because I would certainly be visiting more frequently if there was a place for me to sit and eat. I know this is the case for several others as well.
They are the nicest crew to work with in the morning. They greet you when you walk in the door and smile at you! That's all I need in the morning. The food is fantastic too!
I ordered online. After showing up after 40 min my order was not even done in fact not even started!!! I waited and they gave me my order. Which after getting to car realized it was wrong. I went inside but I was already running late. So I asked for my money back. What a joke! Always a issue at this location!
Ordered online, will never do that again. Food took an hour to arrive, half our order was missing, there's seeds all over my plain bagel, just an absolute disaster of a location.
Restaurantji Recommends
The manager was closing the store when I walked in....I did not realize he was closing! He was very kind and gave me what he was going to throw out, so I could still have bagels for my party! I am a customer for life!
Ordered food at 9:41am, app said 15-20 minutes. Food finally was put out at 10:30am. I ordered the pastrami sandwich, it had a single slice of pastrami, cheese, pickles and mustard. No egg, and on the wrong bagel. I never got the free coffee I got with my rewards. I don't like to leave negative reviews, but this isn't the first time, waiting over an hour for wrong food.
We were told to leave the store after trying to eat what we just purchased. Were told that the dining room was closed..sorry, lost our business.
The bagel was one I would go back for…. but cream cheese was lacking, very disappointing.
Solid service and better food! If you know you know! Bakers dozen today, but it's all great!