I’m not one to do this but it had to be done. I ordered online. It was a 40 minute wait. I walked in at 50 minutes. I was told 10 more minutes. Waited for 40 more minutes for the worst pizza I’ve ever had. It wasn’t done. Extra doughy, watered down sauce , half cold soggy sausage. Hands down the worst pizza experience in my life. Maybe focus on product quality instead of having so many locations !!!
Atmosphere: 1
Food: 1
Service: 1
Kevin Asip
The best pizza and value in Rochester. Always greeted by positive helpful employees. My kids and I refuse to go anywhere else. Couldn’t ask for better food and customer service. Thankful to have such friendly familiar staff each
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Mike Houser
Great pizza , what can one say ?
Maryrose Mazzaferro
NEVER AGAIN!!! Food was terrible! First, we waited 45 minutes for 2 steak subs. Nobody was in there. Why so long when they didn't cook all of it??? We both asked for peppers, onions, mushrooms and mozzarella. One had mayo. We finally got home and when we opened them, the one with mayo had maybe a teaspoon on it but both of them, the peppers, onions and mushrooms were raw and just thrown on it! The bread was hard as a rock and the steak tasted like steakums! Definitely wasn't real steak and the price was way too expensive! Money out the window because we threw them away and had pb&j for dinner! So disgused and disappointed!!! Who doesn't cook the veggies????
Atmosphere: 2
Food: 1
Service: 2
Patrick Chefalo
Food was late, packaging dripped. Food was ok, not exceptional. Somewhat expensive.
Atmosphere: 3
Food: 3
Service: 3
Moes 1462
I am so upset I called to place a pick up order at 7:30 & the lady who answered the phone immediately answers the phone and says we are not taken any orders for the night. So do you guys close at 7:30 or 8 because if you close at 8 why wouldn’t you serve your customer ???? I am a repeat customer and order from you at least once a week, Employees are to worried about getting out a couple mins sooner than making the company money. Im a general manager for a restaurant and I know if my employees tried to deny a customer service then I’d want to know. When I close my store I don’t close until the time we are suppose to close if a costumer happens to walk in a few mins after close I serve them if we have product left because I want to make money and give great customer service. This was very disappointing that I was unable to order from you guys. If you guys close early you really should change your hours of operations online so more customers aren’t disappointed
Shane Herring
The people are always great and the pizza hits the mark every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Louis Valleri
Pizza was nice and chewy the way I like my pizza. The pepperoni used was cup and char, also my favorite. Just enough sauce. Not over done. Good stuff, I will surely go back. They do offer a great mon, tue pizza deal I want to try. The chicken tenders were nice and tender not rock hard. Lots of parking ,eat in or take out.
Atmosphere: 5
Food: 5
Service: 5
Susan Christian
I'm not even a big pizza fan, but the pizza was delicious. I would order from them again. Nice amount of sauce. Not dry.
Atmosphere: 3
Food: 5
Service: 5
Kathryn Sweet
The pizza we got tasted great! The kids loved it. I have learned the new meaning of a dozen is only 10. We placed an order for a dozen wings and only received 10. I would suggest changing the wording on the menus and online ordering to mention that.
First time trying this place out. Placed an online order for delivery an hour and a half in advance of the delivery time. Had to call them after it was 40 minutes past the delivery time to see if the pizza was on its way and they had not left yet..
Dan Sprague
They offer a gluten free pizza option and it is one of the best I've ever had...Dietary restrictions: They offer a gluten free pizza. I have celiac disease so I'm always happy when I find another place that also offers gluten free pizzas.
Atmosphere: 5
Food: 5
Service: 5
David Button
Great pizza!Consistent quality! Great service!
Atmosphere: 5
Food: 5
Service: 5
John H.
Burnt pizza with little sauce. Tried the pepperoni slice the other day and was far from impressed on what little care they actually put into making it considering they can literally toss a rock at one of thier top tier competitors Guidas. Maybe they should go grab a slice from there and at least pretend to figure out how to make a decent pie.
Shadow King
This place is a true diamond in the rough! The quality of the dough alone is remarkable! Easily upper tier quality reminds me of the bakeries on the NW side in the 80s and 90s. They then create delicious pizza that is very reasonably priced. I find their specials very helpful to me who observes a moderate budget. A well earned 5 stars.
I’m not one to do this but it had to be done. I ordered online. It was a 40 minute wait. I walked in at 50 minutes. I was told 10 more minutes. Waited for 40 more minutes for the worst pizza I’ve ever had. It wasn’t done. Extra doughy, watered down sauce , half cold soggy sausage. Hands down the worst pizza experience in my life. Maybe focus on product quality instead of having so many locations !!!
Atmosphere: 1
Food: 1
Service: 1
The best pizza and value in Rochester. Always greeted by positive helpful employees. My kids and I refuse to go anywhere else. Couldn’t ask for better food and customer service. Thankful to have such friendly familiar staff each
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Great pizza , what can one say ?
NEVER AGAIN!!! Food was terrible! First, we waited 45 minutes for 2 steak subs. Nobody was in there. Why so long when they didn't cook all of it??? We both asked for peppers, onions, mushrooms and mozzarella. One had mayo. We finally got home and when we opened them, the one with mayo had maybe a teaspoon on it but both of them, the peppers, onions and mushrooms were raw and just thrown on it! The bread was hard as a rock and the steak tasted like steakums! Definitely wasn't real steak and the price was way too expensive! Money out the window because we threw them away and had pb&j for dinner! So disgused and disappointed!!! Who doesn't cook the veggies????
Atmosphere: 2
Food: 1
Service: 2
Food was late, packaging dripped. Food was ok, not exceptional. Somewhat expensive.
Atmosphere: 3
Food: 3
Service: 3
I am so upset I called to place a pick up order at 7:30 & the lady who answered the phone immediately answers the phone and says we are not taken any orders for the night. So do you guys close at 7:30 or 8 because if you close at 8 why wouldn’t you serve your customer ???? I am a repeat customer and order from you at least once a week, Employees are to worried about getting out a couple mins sooner than making the company money. Im a general manager for a restaurant and I know if my employees tried to deny a customer service then I’d want to know. When I close my store I don’t close until the time we are suppose to close if a costumer happens to walk in a few mins after close I serve them if we have product left because I want to make money and give great customer service. This was very disappointing that I was unable to order from you guys. If you guys close early you really should change your hours of operations online so more customers aren’t disappointed
The people are always great and the pizza hits the mark every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Pizza was nice and chewy the way I like my pizza. The pepperoni used was cup and char, also my favorite. Just enough sauce. Not over done. Good stuff, I will surely go back. They do offer a great mon, tue pizza deal I want to try. The chicken tenders were nice and tender not rock hard. Lots of parking ,eat in or take out.
Atmosphere: 5
Food: 5
Service: 5
I'm not even a big pizza fan, but the pizza was delicious. I would order from them again. Nice amount of sauce. Not dry.
Atmosphere: 3
Food: 5
Service: 5
The pizza we got tasted great! The kids loved it. I have learned the new meaning of a dozen is only 10. We placed an order for a dozen wings and only received 10. I would suggest changing the wording on the menus and online ordering to mention that.
Food: 3
Service: 4
Restaurantji Recommends
First time trying this place out. Placed an online order for delivery an hour and a half in advance of the delivery time. Had to call them after it was 40 minutes past the delivery time to see if the pizza was on its way and they had not left yet..
They offer a gluten free pizza option and it is one of the best I've ever had...Dietary restrictions: They offer a gluten free pizza. I have celiac disease so I'm always happy when I find another place that also offers gluten free pizzas.
Atmosphere: 5
Food: 5
Service: 5
Great pizza!Consistent quality! Great service!
Atmosphere: 5
Food: 5
Service: 5
Burnt pizza with little sauce. Tried the pepperoni slice the other day and was far from impressed on what little care they actually put into making it considering they can literally toss a rock at one of thier top tier competitors Guidas. Maybe they should go grab a slice from there and at least pretend to figure out how to make a decent pie.
This place is a true diamond in the rough! The quality of the dough alone is remarkable! Easily upper tier quality reminds me of the bakeries on the NW side in the 80s and 90s. They then create delicious pizza that is very reasonably priced. I find their specials very helpful to me who observes a moderate budget. A well earned 5 stars.
Atmosphere: 5
Food: 5
Service: 5