Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1847 W Ridge Rd, Rochester
(585) 453-0166
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Share your opinion about Chipotle Mexican Grill
After locking in and paying for a catering order for 80 people weeks ahead of time, the night before my party, this Greece location cancelled my order by an EMAIL! Good thing I checked my email :( After calling other locations from Batavia to Canandaigia, no other locations were able to accommodate my order. The Greece location did NOTHING to accommodate me or try to help resolve our dilemma. In fact, after three calls and detailed messages to corporate, I have received NO CONTACT...read full review
Some of the worst costumer service I have even seen. The service is slow and the attitude of the workers is horrendous. If you think ordering off of a food app is any better it is not!
Some of the worst costumer service I have even seen. The service is slow and the attitude of the workers is horrendous. If you think ordering off of a food app is any better it is not!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
People in Rochester Also Viewed
Chipotle Mexican Grill is a popular restaurant known for its Mexican-inspired cuisine. The building is often small, leading to long lines and wait times for customers. The food can sometimes be over-salted, and the guacamole can oxidize quickly. While the atmosphere and service are generally satisfactory, the fast-food style setup can be a drawback for some customers who prefer a more traditional dining experience.
The restaurant has faced some challenges, with customers reporting mixed experiences. Some have found the food to be "nasty" and have encountered issues with the quality of the sour cream. Others have noted that the restaurant was not as clean as they would have liked, and the cashier could have been more attentive in addressing customer needs.
Furthermore, some customers have expressed disappointment with the quality of the food, particularly the dryness of the chicken. They have also noted that portion sizes have decreased while prices have increased, leading to a less than satisfactory dining experience.
Despite these challenges, Chipotle Mexican Grill remains a popular destination for those seeking Mexican-inspired cuisine. The restaurant's commitment to fresh, high-quality ingredients and its unique dining concept continue to attract customers.