Love the healthy menu choices & the service is always great!
Atmosphere: 5
Food: 5
Service: 5
Dave Kravetz
Girl with face tattoos was miserable and had a poor attitude. Food was presented terribly and was soupy gross and the place was filthy this was at 11:15am on a Sat…. girl…my wife and I did not finish and tossed the rest…..just all the tables were not wiped and the touch screen were 🤢🤢🤢🤮
Atmosphere: 1
Food: 1
Service: 1
K B
I reached out to CoreLife directly on their website and Instagram before posting this review, but they decided I was not worth a response.
Went to location on Elmwood shortly after opening my around 11:30am. I was waiting on my food order and decided to fill up my drink. After paying $3.50 for an 8oz cup, I went to the Tractor brand drink dispensers. All of the drink dispensers were in various states of filth and did not look right.
The lemonade was half filled and the lid was dunked in the liquid. The peach drink had multiple film lines on the inside and it looked like congealed drink and/or mold. I pointed this out to the entire team and said that it didn’t look food safe or in presentable condition. They responded that someone was cleaning the lemonade bin, but I again pointed to the peach drink and said that it should be removed from service. It was as if I was inconveniencing them despite paying $3.50 for an 8oz cup and being presented with awful cleanliness and food safety red flags.
I sent feedback to CoreLife on their website AND Instagram but they apparently did not care to respond. Lately I’ve noticed Core Life standards for cleanliness slipping. I snapped a photo while I was there of the peach drink but when I look closer, even the exterior of the kitchen hood is covered in dirt.
Don’t even get me started on how dirty the floors were. While Core is a nice alternative providing healthier options, this locations ServSafe manager needs to really be looked at, the cleanliness standards are not where they should be. Again, this photo was from 30 minutes after they opened for the day, no lunch rush.
Atmosphere: 1
Food: 3
Service: 3
Place Evaluation Specialist
Very disappointing experience. Unclean environment, bad customer service, and extremely disorganized. Long wait time, cold and poorly prepared food, and rude management. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Carla B
Today, I decided to go to CoreLife for lunch. I walked in and the line was empty. As I approached the counter, waiting to be served, the server said, “I’ll be with you.” The server had no personality. The greeting/welcome was flat. I don’t believe the worker made eye contact with me. At any rate, he continued preparing orders that were placed prior to my arrival (possibly online orders). Keep in mind I was the only customer in line and at the counter. I waited at least 3 - 5 minutes. He requested assistance from another worker. That worker didn’t take my order. I felt offended and as if my business wasn’t valued or welcomed. I hope this isn’t how customers who don’t resemble the worker (a white male w/a full beard, cap on his head, stout, and an earring in his nose). I’m truly disappointed and will not return to this location again. I frequent other CoreLife locations in Rochester, and this is a first where I leave without lunch and disappointed with customer service.
Atmosphere: 1
Service: 1
Linda Rogers
I had happend to walk in here which, I happen to come in every once in a while, there was a manager training I'm assuming, super sweet very nice and pleasant.... However I happen to over hear a comment from of the employees who made an unprofessional and rude comment out loud toward this new guy you can tell it was rather uncomfortable for him if this doesn't get resolved and this lady terminated there could be several issues
Katie Czora
I’m only writing this review after giving this location countless chances. When I was pregnant, all I craved was CoreLife, so I’ve ordered from several locations over time. Unfortunately, the Brighton location is by far the worst.
When you order a large bowl here, it’s consistently half full. At other locations, a large bowl often lasts me two meals, but after eating at the Brighton location, I leave feeling hungry. You simply don’t get what you pay for at this location, and the portions are noticeably smaller compared to others.
Atmosphere: 2
Food: 2
Service: 2
Brianna Collier
The portions you receive depend on the employees’ moods. And chances are, they’re miserable and rude every single time. $14 for a bowl and received 8 cubes of chicken.. no exaggeration. 8 cubes. Awful service. Super inconsistent. Needs better employees.
Atmosphere: 1
Food: 1
Service: 1
Kate D
Restaurant needs a good clean.
Atmosphere: 3
Food: 3
Service: 3
Andrew Owens
There are fruit flies in the eating area. The water dispenser is broken so it takes about 60 seconds to fill up a plastic cup of water.
The woman who made our bowls (had cool earrings and a few tattoos) was very kind and took extra time to make sure my son got exactly what he wanted. The food was delicious and we thought was very fairly-priced. Will return soon!
Atmosphere: 5
Food: 5
Service: 5
Disa Baylis
I got the steak salad and my friend got a custom salad. Food was a little pricey for a salad, but everything was very fresh and very tasty. Portions were reasonable, so no leftovers. Place was clean, and the staff was pleasant and friendly. Looking forward to trying some of their other options.
Atmosphere: 5
Food: 5
Service: 5
B
I love corelife! But this location has some faults. I’ve had the same lady a few times not change her gloves and also seemed very confused with what she is doing. A woman asked the one worker to change her gloves after she touched food that had been partially eaten before remaking her bowl and the worker responded in a very harsh manner. Then I went to checkout and another worker was not wearing gloves and boxed up my order. Please wear gloves!!!!
Love the healthy menu choices & the service is always great!
Atmosphere: 5
Food: 5
Service: 5
Girl with face tattoos was miserable and had a poor attitude. Food was presented terribly and was soupy gross and the place was filthy this was at 11:15am on a Sat…. girl…my wife and I did not finish and tossed the rest…..just all the tables were not wiped and the touch screen were 🤢🤢🤢🤮
Atmosphere: 1
Food: 1
Service: 1
I reached out to CoreLife directly on their website and Instagram before posting this review, but they decided I was not worth a response.
Went to location on Elmwood shortly after opening my around 11:30am. I was waiting on my food order and decided to fill up my drink. After paying $3.50 for an 8oz cup, I went to the Tractor brand drink dispensers. All of the drink dispensers were in various states of filth and did not look right.
The lemonade was half filled and the lid was dunked in the liquid. The peach drink had multiple film lines on the inside and it looked like congealed drink and/or mold. I pointed this out to the entire team and said that it didn’t look food safe or in presentable condition. They responded that someone was cleaning the lemonade bin, but I again pointed to the peach drink and said that it should be removed from service. It was as if I was inconveniencing them despite paying $3.50 for an 8oz cup and being presented with awful cleanliness and food safety red flags.
I sent feedback to CoreLife on their website AND Instagram but they apparently did not care to respond. Lately I’ve noticed Core Life standards for cleanliness slipping. I snapped a photo while I was there of the peach drink but when I look closer, even the exterior of the kitchen hood is covered in dirt.
Don’t even get me started on how dirty the floors were. While Core is a nice alternative providing healthier options, this locations ServSafe manager needs to really be looked at, the cleanliness standards are not where they should be. Again, this photo was from 30 minutes after they opened for the day, no lunch rush.
Atmosphere: 1
Food: 3
Service: 3
Very disappointing experience. Unclean environment, bad customer service, and extremely disorganized. Long wait time, cold and poorly prepared food, and rude management. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Today, I decided to go to CoreLife for lunch. I walked in and the line was empty. As I approached the counter, waiting to be served, the server said, “I’ll be with you.” The server had no personality. The greeting/welcome was flat. I don’t believe the worker made eye contact with me. At any rate, he continued preparing orders that were placed prior to my arrival (possibly online orders). Keep in mind I was the only customer in line and at the counter. I waited at least 3 - 5 minutes. He requested assistance from another worker. That worker didn’t take my order. I felt offended and as if my business wasn’t valued or welcomed. I hope this isn’t how customers who don’t resemble the worker (a white male w/a full beard, cap on his head, stout, and an earring in his nose). I’m truly disappointed and will not return to this location again. I frequent other CoreLife locations in Rochester, and this is a first where I leave without lunch and disappointed with customer service.
Atmosphere: 1
Service: 1
I had happend to walk in here which, I happen to come in every once in a while, there was a manager training I'm assuming, super sweet very nice and pleasant.... However I happen to over hear a comment from of the employees who made an unprofessional and rude comment out loud toward this new guy you can tell it was rather uncomfortable for him if this doesn't get resolved and this lady terminated there could be several issues
I’m only writing this review after giving this location countless chances. When I was pregnant, all I craved was CoreLife, so I’ve ordered from several locations over time. Unfortunately, the Brighton location is by far the worst.
When you order a large bowl here, it’s consistently half full. At other locations, a large bowl often lasts me two meals, but after eating at the Brighton location, I leave feeling hungry. You simply don’t get what you pay for at this location, and the portions are noticeably smaller compared to others.
Atmosphere: 2
Food: 2
Service: 2
The portions you receive depend on the employees’ moods. And chances are, they’re miserable and rude every single time. $14 for a bowl and received 8 cubes of chicken.. no exaggeration. 8 cubes. Awful service. Super inconsistent. Needs better employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurant needs a good clean.
Atmosphere: 3
Food: 3
Service: 3
There are fruit flies in the eating area.
The water dispenser is broken so it takes about 60 seconds to fill up a plastic cup of water.
I got a steak bowl and it wasn’t good at all.
Atmosphere: 1
Food: 2
Service: 4
Restaurantji Recommends
Great food, facility can use an update
Atmosphere: 5
Food: 5
Service: 5
Always slow, mats smell, cashier not friendly
Atmosphere: 1
Food: 3
Service: 1
The woman who made our bowls (had cool earrings and a few tattoos) was very kind and took extra time to make sure my son got exactly what he wanted. The food was delicious and we thought was very fairly-priced. Will return soon!
Atmosphere: 5
Food: 5
Service: 5
I got the steak salad and my friend got a custom salad. Food was a little pricey for a salad, but everything was very fresh and very tasty. Portions were reasonable, so no leftovers. Place was clean, and the staff was pleasant and friendly. Looking forward to trying some of their other options.
Atmosphere: 5
Food: 5
Service: 5
I love corelife! But this location has some faults. I’ve had the same lady a few times not change her gloves and also seemed very confused with what she is doing. A woman asked the one worker to change her gloves after she touched food that had been partially eaten before remaking her bowl and the worker responded in a very harsh manner. Then I went to checkout and another worker was not wearing gloves and boxed up my order. Please wear gloves!!!!
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