Faye (hope I spelled your name right) was so helpful and kind. She helped me pick out the perfect donuts for my elementary students. Great service and thank you Faye!
Atmosphere: 5
Food: 5
Service: 5
jeff faunce
There's nothing like Dunkin' coffee.
Atmosphere: 5
Food: 5
Service: 5
jessica
I had an extremely disappointing experience at this Dunkin’ location. I informed the worker of my dietary restriction (no pork) and politely asked if they could accommodate my order. Instead of assisting me, she was incredibly rude, dismissive, and outright refused to serve me. Her attitude was unprofessional, and she made me feel as if my request was an inconvenience rather than a simple accommodation. I’ve never had this issue at any other Dunkin’ before. No customer should be treated with such rude and dismissive behavior over a dietary restriction. Management needs to address this immediately because this is unacceptable. I won’t be returning to
Atmosphere: 1
Food: 1
Service: 1
JIM MAC
Pull into the drive-through and shut my truck off and waited 3 to 5 minutes for someone to greet me then I started talking into the microphone trying to get somebody’s attention but just got ignored. I drove through the drive-through window honk my horn multiple times bang down the drive-through window to get some attention so I could order still nobody went inside the store. Asking if anybody worked there, I had to do it three or four times before Two girls came up in the back room giggling like children. I told them what happened and they didn’t really care. I will never go to this place again she wouldn’t even give me my receipt
Atmosphere: 1
Food: 1
Service: 1
Suzzette Meyer
Great service everytime and always getting everything completely right. Selena always has a good mood and it's always showing in her work and all the other ladies. I drive past 2 dunkins just to get to this one.
Atmosphere: 5
Food: 5
Service: 5
Luz LopezBartolomei
♥️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Riley!!
Amazing service as always!! I love getting coffee there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts
Michael Howell
Dropped in to pick up a few donuts.
Atmosphere: 5
Food: 5
Service: 5
Art Smeatin
Anytime I'm in Henrietta and get the DD craving, this is my location. Always fast friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts, Hash Browns, Croissant, Munchkins Donut Hole Treats, English Muffin, Assorted Half Dozen or Dozen Donuts
Jordan E. Spivack
Bagels have no taste, donuts are so small now - applies to all Dunking locations. Ice tea and coffee are excellent.
I stopped through the drive-thru. My food was burnt. So much so it was non-eatable. The fact that an employee consciously served it blows my mind. The coffee was even burnt. I went in about 7: 45 AM on a Saturday morning. Not sure if that matters but, nothing I ordered was fresh.If I hadn't been on my way to work I would have returned my entire order.
Food: 1
Service: 1
Michael P. “Mike” Goodman
Good atmosphere
Kid-friendliness: Kid menu
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Frenzy
Came in with a large order and received some lattes instead of black coffees. We came back and asked if we could switch it out and was told we had to pay for the black coffees and insisted the lattes were what we asked for. I'd avoid this place if possible.
Food: 4
Service: 1
Kat Valles
Be sure to double check that they got your order right. Got our order wrong and denied it.
Stephen Samuel
Had to wait for too long in the drive through on a Sunday eveningThe store was empty and no one else was waiting in the drive
Faye (hope I spelled your name right) was so helpful and kind. She helped me pick out the perfect donuts for my elementary students. Great service and thank you Faye!
Atmosphere: 5
Food: 5
Service: 5
There's nothing like Dunkin' coffee.
Atmosphere: 5
Food: 5
Service: 5
I had an extremely disappointing experience at this Dunkin’ location. I informed the worker of my dietary restriction (no pork) and politely asked if they could accommodate my order. Instead of assisting me, she was incredibly rude, dismissive, and outright refused to serve me. Her attitude was unprofessional, and she made me feel as if my request was an inconvenience rather than a simple accommodation. I’ve never had this issue at any other Dunkin’ before. No customer should be treated with such rude and dismissive behavior over a dietary restriction. Management needs to address this immediately because this is unacceptable. I won’t be returning to
Atmosphere: 1
Food: 1
Service: 1
Pull into the drive-through and shut my truck off and waited 3 to 5 minutes for someone to greet me then I started talking into the microphone trying to get somebody’s attention but just got ignored. I drove through the drive-through window honk my horn multiple times bang down the drive-through window to get some attention so I could order still nobody went inside the store. Asking if anybody worked there, I had to do it three or four times before Two girls came up in the back room giggling like children. I told them what happened and they didn’t really care. I will never go to this place again she wouldn’t even give me my receipt
Atmosphere: 1
Food: 1
Service: 1
Great service everytime and always getting everything completely right. Selena always has a good mood and it's always showing in her work and all the other ladies. I drive past 2 dunkins just to get to this one.
Atmosphere: 5
Food: 5
Service: 5
♥️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Amazing service as always!! I love getting coffee there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts
Dropped in to pick up a few donuts.
Atmosphere: 5
Food: 5
Service: 5
Anytime I'm in Henrietta and get the DD craving, this is my location. Always fast friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts, Hash Browns, Croissant, Munchkins Donut Hole Treats, English Muffin, Assorted Half Dozen or Dozen Donuts
Bagels have no taste, donuts are so small now - applies to all Dunking locations. Ice tea and coffee are excellent.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Bagel
Restaurantji Recommends
I stopped through the drive-thru. My food was burnt. So much so it was non-eatable. The fact that an employee consciously served it blows my mind. The coffee was even burnt. I went in about 7: 45 AM on a Saturday morning. Not sure if that matters but, nothing I ordered was fresh.If I hadn't been on my way to work I would have returned my entire order.
Food: 1
Service: 1
Good atmosphere
Kid-friendliness: Kid menu
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Came in with a large order and received some lattes instead of black coffees. We came back and asked if we could switch it out and was told we had to pay for the black coffees and insisted the lattes were what we asked for. I'd avoid this place if possible.
Food: 4
Service: 1
Be sure to double check that they got your order right. Got our order wrong and denied it.
Had to wait for too long in the drive through on a Sunday eveningThe store was empty and no one else was waiting in the drive
Food: 1
Service: 1
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