Dunkin'

2740 W Henrietta Rd, Rochester
(585) 427-8810

Recent Reviews

Frenzy

Came in with a large order and received some lattes instead of black coffees. We came back and asked if we could switch it out and was told we had to pay for the black coffees and insisted the lattes were what we asked for. I'd avoid this place if possible.

Food: 4

Service: 1

Kat Valles

Be sure to double check that they got your order right. Got our order wrong and denied it.

Stephen Samuel

Had to wait for too long in the drive through on a Sunday eveningThe store was empty and no one else was waiting in the drive

Food: 1

Service: 1

Bryant Williams

I’ve been waiting 20mins for a coffee, crazy because that’s the main thing they sell. Also my bacon was raw

Karin Terry

Couldn't take cc, cashier had no personality. Didn't tell me total let alone say is that all or thank you. The woman that stated my bagel that I order was annoyed with life. I stated that I also has a coffee. She bit my head off and said its not ready. Everyone there looked miserable like they hated their life. The only person that was friendly after standing observing while waiting for my ordee was the drive thru person.I love Dunkin but it seems no matter what location I go to people are miserable and lack any customer service at all.

Atmosphere: 2

Food: 3

Service: 1

Arpit Mittal

Good place for your

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Marie “Tmarie” Diaries

They not service friendly to all as of lately for some reason just started with this past week.

Service: 1

Hollie Keith

No one ever gets my coffee correct it's rather complicated and I'm quite picky I didn't have to ask for any adjustments it was perfectly made that's incredible ☺️Wheelchair accessibility: It is accessible

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon

Edward Henning

Week hot chocolate. Not good service.

Atmosphere: 5

Food: 3

Service: 3

William Black

Not a

Atmosphere: 3

Food: 1

Service: 3

M.U. S. (Mr)

Coffee is good here and donuts are not bad.Compared to Canadian Tim Hortons, the double chocolate and the dipped donuts are almost the same the apple fritters are slightly better. But they do cost twice as much as Timmys.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

Arlene wilson

Nice sitting area for a business meeting or to take a work phone call.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plain Stuffed Bagel Minis

Alessandro Aiezza

Cherman is the best! Gets my order and my coffee SO FAST! Give that girl a raise!

Atmosphere: 5

Food: 5

Service: 5

d june

Food was hot, staff was great, service was quick. Great experience! Great food! New chicken and pepper wrap was amazing!!!!

Food: 5

Service: 5

Recommended dishes: Hash Browns

Sarah

I got iced coffee from here through GrubHub delivery on a number of occasions due to having no transportation of my own to drive over. I do NOT recommend delivery from here. Between the drinks spilling and drenching the bottom of the plastic takeout bag to no straws for the drinks, it sucks. It is $17.46 for 3 large iced coffees that are inadequate.Now, I have gone here in person ages ago with a car (when I had one) and all was fine.

Atmosphere: 5

Food: 5

Service: 1

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