Five Guys

1881 Monroe Ave, Rochester
(585) 385-4778

Recent Reviews

Oskar Latek

Overpriced... and about par with burger king

Atmosphere: 2

Food: 2

Service: 3

Frances Toohey

Wildly expensive- $33+ for one adult and one child- 1 cheeseburger 1 small burger and 2 fries. Burgers tasted burned, buns not fresh and soggy, fries cold and over salted. 2 fries and burgers were in the bag and the bag was filled with loose fries!Crew was very nice.Note to self- skip 5 guys.

Atmosphere: 2

Food: 1

Service: 4

Jose Luis

The best hamburgers in the area, the Cajun fries I love them...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Bacon Cheeseburger and Fries

christina schilling

Love the food. Never disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Stephen Samuel

They got my order wrong and the burgers tasted very dry. The only good things was the milk shake. The fries look and tasted

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Five Guys Style

Jack Gaudioso

Have always enjoyed 5-Guys, still do, but, the cost of eating out for 3 adults has gotten to the point of being just beyond freaking ridiculous!

Atmosphere: 3

Food: 4

Service: 3

Robert Murphy

You're just becoming another McDonald's with your massive oversalting of fries.Thankfully, burgers haven't changed.

Atmosphere: 3

Food: 2

Service: 3

Jameelah H

Lately the service has been very poor and whenever I order they get my order wrong. Submitted feedback on their website. The manager emailed me to follow up. He offered to send me a gift card to make it right. I thought that was kind but they never sent the gift card. So that further frustrated me, why offer just to not send it.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Cheeseburger and Cajun Fries, Grilled Cheese Sandwich, Kosher Style Hot Dog, Cheeseburger, Large Cajun Fries, Grilled Cheese

Gypsy Jay Taggit

Slooooooow!! Incompetent employees...ughhh.

Atmosphere: 1

Food: 3

Service: 1

Yohanan YASHARAHLA

Great service and arrived on time as estimated.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger and Cajun Fries

Nathan Bantle

One of the most incredible places to get a burger! Hand cut fresh fries every day are absolutely delicious and salted extremely well. Milkshake if you have any room left in your stomach are also phenomenal. This place is an easy guilty pleasure anytime you need some greasy comfort food.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Steve Pena

The people working where moving so fast to take care of the huge rush of customers they where fast friendly and professional great work

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger and Cajun Fries

Linda H.

Great Burgers and very generous fries! Staff is always friendly and the restaurant is very clean.

R Calvasina

They messed up my order, fixed it, and gave me a free

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, Bacon Cheese Dog

Timothy Harkcom

Worst location I’ve ever been to!! My burger was undercooked, the bun was smashed flat and soggy, the tomatoes were so under ripe that they were white and crunchy, and they put on onions which I didn’t order. Never again!

Atmosphere: 3

Food: 1

Service: 2

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