KFC
2851 W Henrietta Rd, Rochester
(585) 424-7050
Recent Reviews
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Ordered online a few times. Each time there has always been something wrong. For example, forgetting items, putting things on food that I specifically said not to, and soggy boxes. Probably won’t order from this place again since this keeps happening, and I promise my orders aren’t hard to follow at all. It simple, no gravy on this or that, and include the items I ask/pay for.
Atmosphere: 3
Food: 3
Service: 1
Service was great! The girl at the counter suggested a better deal, saving us almost $10. The restaurant seemed clean and attended.
Atmosphere: 4
Food: 5
Service: 5
I ordered 4 $5 bowls with NO GRAVY and yet they all came with the nasty ass gravy when I called so I could get refund as the store would be closed by time I got there they kept picking up and hanging up then sent me to voice I will be calling corporate because this is bullshit. Mind you they used the SMALLEST pieces of chicken ever smaller then a chicken nugget.
Dietary restrictions: Said no gravy as we CAN NOT HAVE IT and they put a shit ton on everything with their IGNORANT asses
Atmosphere: 1
Food: 1
Service: 1
5 bites of chicken for $5? At least the coleslaw was still good, even though it was $3.
Atmosphere: 3
Food: 2
Service: 5
I always like the fry chicken from here..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Picked up our order tonight……no mashed potatoes, no coleslaw, no dipping sauces!
Atmosphere: 2
Food: 3
Service: 1
I've been a total of two times before, and both times the people who took my order were exceptional. Brian took our order this most recent time, and he was incredibly helpful taking our order and making conversation with us while we were eating. He asked us about ourselves and was very friendly and nice to talk to.
Atmosphere: 5
Food: 4
Service: 5
Very rude. Bad attitude
Service: 1
Food always good no matter the location
Atmosphere: 4
Food: 5
Service: 5
Asked for 3 thighs and leg piece, Mac and cheese, mashed and a lemonade with no ice. Got a Breast, French fries and ice in my drink. That's 3 strikes. Very poor customer service on top of that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
night time staff is not good
Service: 1
No good service in night time girls
Very fast and delicious food and they brought it out to our car. Definitely better than the last time I went. Above and beyond
Atmosphere: 5
Food: 5
Service: 5
The staff is very rude and rush you to make an order. Won’t go here again.
Atmosphere: 1
Food: 2
Service: 1
This KFC is always fresh, open when the sign says they are, and always welcoming!
Kid-friendliness: Our Cub has special needs and the staff is always patient with her when she's ordering!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Fried Chicken
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