The whole staff were very rude and only help who they feel like I’m just a Uber driver so I don’t know about the food but the customer service was terrible
Atmosphere: 1
Service: 1
Gavin Omalley
They better give manager Alex a raise that guy feeds families!!! I've seen him pay for old ladies meals that couldn't afford it. He should run the place 24/7 great worker.
Atmosphere: 4
Food: 4
Service: 5
jh was Felicia yum um hinoki
A nice worker
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger
Ashley Rosas
Great service!
Atmosphere: 5
Food: 5
Service: 5
Terry Herne
First time at this location. Clean and
Atmosphere: 5
Food: 5
Service: 5
Dakota Kane
I was impressed with how friendly all of the employees were.
Atmosphere: 5
Food: 5
Service: 5
Edmund Hunter
Love going to the McDonald's because I can use the kiosk and get in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
tim S
Average McDonald
Atmosphere: 4
Food: 5
Service: 5
Schubba (Schubba)
I only go to this location because the other location on east ridge is much worse.
Atmosphere: 3
Food: 3
Service: 3
David Caro
Everything was very good, the service was very good, the food was average but the atmosphere is excellentKid-friendliness: It has games for children and a good atmosphere
They currently have a mouse problem I saw a dead mouse laying on the ground outside I saw it from the inside window i almost barfed I got the attention of a manager she didn’t make much of it so then I called the health department on them the same day and they heath inspector sed he will be coming to take a look in the next two days the location is in irondequoit on kings highway and east ridge road I’m advising people not to eat here until it’s been taken care ofWheelchair accessibility: It’s easy for wheelchairs and scooters to get around in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Stewart Eichler
Newark McDonald’s is horrible customer service miserable your orders are always wrong staff don’t
This was usually my go to McDonald's as it's close to my job and an easy stop for the family when we don't want to cook dinner. Over time it's gone down hill. Went from minimal mistakes on my orders to mistakes on close to half my orders. Not talking small mistakes like missing straws or sauces. I've had cheeseburgers missing the burger, one of the last visits I was missing 4 whole cheeseburgers. The managers have handled the complaints and mistakes well so that's a plus. I understand mistakes happen as i work in food service as well but it seems to be too frequent here lately
Recommended dishes: Double Cheeseburger
Chad Rogers
This Penfield location has had consistently excellent food quality and service for so many years.
Atmosphere: 5
Food: 5
Service: 5
Cam Collins
This place is a hit or miss, it's like taking a gamble at a lottery machine every time you order, because you never know if you got a place full of workers who take their job seriously, or workers who are just there to clock in and clock out. Sometimes I'll get my normal order, and it'll all be amazing, but other times I'm utterly disgusted by what I paid for. Sometimes the nuggets aren't cooked properly, I've gotten sick off their nuggets twice now. Sometimes they completely forget to put salt on a batch of fries, and other times they completely mess up which drink you ordered, every time I've asked for a correction on my order I've been met with angry faces and resentment to correct the mistake. Today I got my normal order, and the nuggets were so undercooked that they were flexible like rubber, they forgot my sauce, and they gave me the incorrect drink type, I genuinely enjoyed going to this place before, but now it feels like it's on a slow decline.
The whole staff were very rude and only help who they feel like I’m just a Uber driver so I don’t know about the food but the customer service was terrible
Atmosphere: 1
Service: 1
They better give manager Alex a raise that guy feeds families!!! I've seen him pay for old ladies meals that couldn't afford it. He should run the place 24/7 great worker.
Atmosphere: 4
Food: 4
Service: 5
A nice worker
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger
Great service!
Atmosphere: 5
Food: 5
Service: 5
First time at this location. Clean and
Atmosphere: 5
Food: 5
Service: 5
I was impressed with how friendly all of the employees were.
Atmosphere: 5
Food: 5
Service: 5
Love going to the McDonald's because I can use the kiosk and get in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
Average McDonald
Atmosphere: 4
Food: 5
Service: 5
I only go to this location because the other location on east ridge is much worse.
Atmosphere: 3
Food: 3
Service: 3
Everything was very good, the service was very good, the food was average but the atmosphere is excellentKid-friendliness: It has games for children and a good atmosphere
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
They currently have a mouse problem I saw a dead mouse laying on the ground outside I saw it from the inside window i almost barfed I got the attention of a manager she didn’t make much of it so then I called the health department on them the same day and they heath inspector sed he will be coming to take a look in the next two days the location is in irondequoit on kings highway and east ridge road I’m advising people not to eat here until it’s been taken care ofWheelchair accessibility: It’s easy for wheelchairs and scooters to get around in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Newark McDonald’s is horrible customer service miserable your orders are always wrong staff don’t
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mcchicken, Mcdouble, Double Cheeseburger
This was usually my go to McDonald's as it's close to my job and an easy stop for the family when we don't want to cook dinner. Over time it's gone down hill. Went from minimal mistakes on my orders to mistakes on close to half my orders. Not talking small mistakes like missing straws or sauces. I've had cheeseburgers missing the burger, one of the last visits I was missing 4 whole cheeseburgers. The managers have handled the complaints and mistakes well so that's a plus. I understand mistakes happen as i work in food service as well but it seems to be too frequent here lately
Recommended dishes: Double Cheeseburger
This Penfield location has had consistently excellent food quality and service for so many years.
Atmosphere: 5
Food: 5
Service: 5
This place is a hit or miss, it's like taking a gamble at a lottery machine every time you order, because you never know if you got a place full of workers who take their job seriously, or workers who are just there to clock in and clock out. Sometimes I'll get my normal order, and it'll all be amazing, but other times I'm utterly disgusted by what I paid for. Sometimes the nuggets aren't cooked properly, I've gotten sick off their nuggets twice now. Sometimes they completely forget to put salt on a batch of fries, and other times they completely mess up which drink you ordered, every time I've asked for a correction on my order I've been met with angry faces and resentment to correct the mistake. Today I got my normal order, and the nuggets were so undercooked that they were flexible like rubber, they forgot my sauce, and they gave me the incorrect drink type, I genuinely enjoyed going to this place before, but now it feels like it's on a slow decline.
Atmosphere: 2
Food: 3
Service: 2