Merchants Grill
881 Merchants Rd, Rochester
(585) 482-2010
Recent Reviews
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Lack of organization would be my biggest complaint. Upon entering and seating myself at a booth I and my companion patiently waited for our waitress Karen to make her way over which never happened. So I decided to go on up to the bar and order the boneless wing platter. He quickly tells me to go back to my table and wait for Karen. Ok??? Now I'm back at the table still no service. So I finally flag down Karen who is totally oblivious to the fact that we haven't been helped. She says oh well I saw you go to the bar so I thought you were being helped. Whatever... So I ask for the boneless platter and before I can finish my sentence she cut me off and says we don't have platters. At this point I'm feeling like twilight zone. I had to show her on her own menu the boneless platter. I'm ready to just say forget it and leave at this point. She tried to patch it up by being super nice but the damage was done. To top it all off they charge extra two dollars for garlic parm wing sauce that the wings are tossed in and it doesn't say it on the online menu. The catch is when you look at the physical menu it says otherwise. I stopped coming here awhile ago because of the bad energy coming from staff and I see things haven't changed much. The wings were overcooked and the only good thing I can say is they have I good variety of sport events on the different screens throughout the establishment
Atmosphere: 1
Food: 1
Service: 1
We are regular customers in there at least every week we went earlier tonight and had the rudest server there her name was Vikki she rolled her eyes, gave us a hard time, kept refusing simple asks, took 5 minutes to look at 2 IDs, she barely put any alcohol in our drinks and when we were paying and getting the money for the bill which took about 20seconds she threw her arms up n walked away
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Chicken Wings
It is a friendly neighborhood "dive" bar. No frills, great wings & friendly wait staff. Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Best spot for lunch. Classic neighborhood bar and grill with top notch food across the menu.
Atmosphere: 5
Food: 5
Service: 5
Excellent service waitresses suggested the wedge salad which was excellent
Atmosphere: 4
Food: 5
Service: 5
Our meals were wonderful!! Sat outside on a warm sunny evening. Service great!!
Atmosphere: 5
Food: 5
Service: 5
Open till 11:30 but lock doors at 10 okay lol. 1 star.
Had a wonderful experience there. The waitress was incredibly friendly and the food was fantastic.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Valentino in the kitchen was awesome - he took the time to have a conversation with us & other guests as they came in. They also made it a point to check on us shortly after it was brought out to make sure it was right & good. Bartenders were attentive as well, but we dealt mostly with Valentino.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I love this establishment. It has that small town, homey feel when you are there. The staff is Amazing. The Food is Delish! Go meet one of the owners, John. He'll treat you like you are his best friend. You have the options of darts, quick draw and tons of tv's to watch your favorite sports. It's always a great time when you are there! They have a nice outdoor area too!
Restaurantji Recommends
Great neighbor bar with good food and cold beer.
Atmosphere: 4
Food: 5
Service: 5
Blue collar, foul-mouthed patrons, drunken owner, paranoid co-owner. Adam works miracles in the kitchen and Brandi might be the best tender in town.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Buffalo Wings, Crock of French Onion Soup
Everything I’ve tried here is amazing. I highly recommend getting the patty melt and their in house battered onion rings!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
The wings get me every single time.
Atmosphere: 5
Food: 5
Service: 5
We order take out from here often. It is your typical bar food with decent prices. Wings and boneless wings are always good!
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