Monroe County Social Services Department
Hours:
691 St Paul St #1, Rochester
(585) 753-6960
About Monroe County Social Services Department
Recent Reviews
Mrs. Petersen case worker who answered the phone had a pleasant voice. She had patience, and understanding and verified information to make sure the mailing address was correct . She edited my roommate's information and explained he was ebt cash and I wasn't where I needed to call the snap benefit office
Ratings
Menu
Hours
| Monday | 8AM - 4PM |
| Tuesday | 8AM - 4PM |
| Wednesday | 8AM - 4PM |
| Thursday | 8AM - 4PM |
| Friday | 8AM - 4PM |
| Saturday | Closed |
| Sunday | Closed |
Monroe County Social Services Department provides professional and attentive service, with staff like Yulia Kozak who speak multiple languages and show patience and understanding. They assist with various benefits like EBT cash and rental services, ensuring correct information and addressing individual needs. Customers express gratitude for the department's help and support, making them feel hopeful for positive changes in their situations.