Monroe County Social Services Department
Hours:
691 St Paul St #1, Rochester
(585) 753-6960
About Monroe County Social Services Department
Recent Reviews
Share your opinion about Monroe County Social Services Department
The entire department thinks they’re above scrutiny from the public. Sandy, the secretary (the only info anyone would give me about her) feels as though she can ignore any questions or phone calls that she wants and doesn’t have to answer to the public. And when she’s done listening to you, she’ll simply hang up on you and never answer your phone calls again. This entire county needs a refresh, fire everyone and start again because no one deserves to be in a position of...read full review
Corrupt county aka Monroe county allows the DA to break the law and do what she wants. The police chief needs to step up and do his job.
Mrs. Petersen case worker who answered the phone had a pleasant voice. She had patience, and understanding and verified information to make sure the mailing address was correct . She edited my roommate's information and explained he was ebt cash and I wasn't where I needed to call the snap benefit office
Menu
Hours
| Monday | 8AM - 4PM |
| Tuesday | 8AM - 4PM |
| Wednesday | 8AM - 4PM |
| Thursday | 8AM - 4PM |
| Friday | 8AM - 4PM |
| Saturday | Closed |
| Sunday | Closed |
Monroe County Social Services Department provides professional and attentive service, with staff like Yulia Kozak who speak multiple languages and show patience and understanding. They assist with various benefits like EBT cash and rental services, ensuring correct information and addressing individual needs. Customers express gratitude for the department's help and support, making them feel hopeful for positive changes in their situations.