A very quick and convenient alternative to fast food. Good selections and nice courteous service.
Atmosphere: 5
Food: 5
Service: 5
Allie Bianchi
It’s ran by high schoolers that don’t care, it’s dirty, and I’m waiting for my food while no one is preparing food. I’m not a harsh critic but I manage a restaurant and this is not it. It’s not even that busy there’s 2 of us waiting. With a restaurant this slow it should be clean.
Atmosphere: 1
Food: 3
Service: 1
Dan McGuire
There at lunch rush and service was great. Always good food and selection. Still very pricey, one thing you always count on when you go to Panera.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
TaM D
The cashier Lisa needs to change her job or get customer service training She makes my visits to this place so unpleasant. The food is good and is nearby. But her attitude is a hassle to deal with. I don’t want to be mean but I wish she didn’t work there :(
Atmosphere: 3
Food: 5
Service: 1
Zachery Combs
They need to hire more staff, the slowness is truly insane. Be prepared to set aside an hour to get your food. By far the worst Panera I’ve been to
Samantha Jones
The woman who was working at this location tonight basically glared at my husband and I the entire time we ordered, maybe because we asked for decaf coffee and they didn't have any? Not sure but she was super friendly to the customer ahead of us but when it came to us she didn't smile, frowned the entire time and hardly would even look up at us. So bizarre and unwelcoming. Also, why do you stop serving decaf coffee after 2 PM when that's exactly the time people will want decaf? We didn't even complain about that and were very nice even though she was frowning at us like we were delinquents of some kind.
Atmosphere: 1
Food: 1
Service: 1
Joel Shirk
Terrible service, what is the point of a order screen over to the side if you still need to stand in line and wait until everyone else is served in order to get your coffee? I went to the bathroom and still waited 5 minutes before I could get my coffee that I should have been able to walk in and get on my own. When I go to the others I pay for it on the touch screen walk over and help myself and go. Lisa behind a counter insisted I dare not do so. She also served several customers that came after me before she served me. I know that it was an act of defiance and spite and that is very very lousy, if that's the best you can do I would certainly suggest just closing your doors.
Chris Hamilton
I do not like Panera Bread as a company in general. Their presence at 12 corners saddens me because they take up space that would otherwise be better for a mom and pop shop, especially as this location is near a school. Children shouldn't be exposed to corporate businesses so close to where they live and learn.
Atmosphere: 1
Food: 1
Service: 1
Tattiana P.
I enjoy going to Panera Bread and this was my first time at this location. The staff were helpful when ordering and using my rewards towards my purchase. I ended up getting a pick two with the new sandwich with chicken, sauce, cheese, and pepperoni, I also had mac and cheese with chips as my side. I didn't receive a buzzer after my order so I just waited around the counter area. Luckily the place wasn't too busy in the afternoon when I went and the food was good.
sammie l
worst panera ever old fat green haired man SCREAMED at my two kids for filling water cup up with lemonade then proceeded to swear at them i couldn’t believe my eyes we were asked to leave for this reason i don’t recommend bringing kids here so
Not my favorite Panera location, it's small, cramped and always crowded. Their food quality is as expected and their customer service is pretty good but their ambiance is very much lacking.
Jazzy 8040
(1) One time there was a large piece of plastic in my chicken noodle soup. (2) The people that serve the food behind the counter are young "snippy" little Brighton kids that back talk to you .(3) The people behind the counter are miserable. (4) The apples they serve are yellow, (5) Everyone throws out their own garbage. So it piles up. (6) Flies on the windows. (7) etc. **Stay away from this hole....
Atmosphere: 2
Food: 3
Service: 1
60avac
I order lunch for delivery with DoorDash DashPass. Always fresh and delicious ? I like the apple salad, the chicken rice soup, their chocolate chip cookies
Maria B.
I'm a Panera fan and I have the drink subscription, so I often stop in on random ones when I'm in a new area. Hence the stop here. Super large Panera with tons of seating. The food is consistent with Panera food, I had a breakfast sandwich. Easy parking. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.
Morgan Hollenbeck
I wish that I didn’t have to give any stars whatsoever. My experience today was very disheartening. I had gone in to order lunch, and had seen discriminatory acts against young children waiting in line to order. The said manager of this branch had pulled a group of boys aside (in front of everyone, was raising her voice as well) and said that they were unable to eat there due to the fact that they were not 16 or above. The manager, when explaining to me why they could not eat at this establishment due to their age, had enlighten me to the recent complaints of young children being disruptive. This group of boys was not being disruptive nor interfering with any other customers experience. When I asked if their corporate office was aware of this said agreement of turning young children away, she had replied “yes and the district manger.”As the boys had left, a group of young girls had came in to use the kiosk as the managers explain to me what is going on. She was not going to tell those little girls that they were unable to eat their due to them also being under the age of 16. I addressed that and had told her she should do the same to those little girls, if it was an age issue.This is not okay and I’m not even a parent. If I was and this had been a story I heard from my child, who I had thought was getting lunch at an establishment. I would be irate.
A very quick and convenient alternative to fast food. Good selections and nice courteous service.
Atmosphere: 5
Food: 5
Service: 5
It’s ran by high schoolers that don’t care, it’s dirty, and I’m waiting for my food while no one is preparing food. I’m not a harsh critic but I manage a restaurant and this is not it. It’s not even that busy there’s 2 of us waiting. With a restaurant this slow it should be clean.
Atmosphere: 1
Food: 3
Service: 1
There at lunch rush and service was great. Always good food and selection. Still very pricey, one thing you always count on when you go to Panera.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
The cashier Lisa needs to change her job or get customer service training She makes my visits to this place so unpleasant. The food is good and is nearby. But her attitude is a hassle to deal with. I don’t want to be mean but I wish she didn’t work there :(
Atmosphere: 3
Food: 5
Service: 1
They need to hire more staff, the slowness is truly insane. Be prepared to set aside an hour to get your food. By far the worst Panera I’ve been to
The woman who was working at this location tonight basically glared at my husband and I the entire time we ordered, maybe because we asked for decaf coffee and they didn't have any? Not sure but she was super friendly to the customer ahead of us but when it came to us she didn't smile, frowned the entire time and hardly would even look up at us. So bizarre and unwelcoming. Also, why do you stop serving decaf coffee after 2 PM when that's exactly the time people will want decaf? We didn't even complain about that and were very nice even though she was frowning at us like we were delinquents of some kind.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, what is the point of a order screen over to the side if you still need to stand in line and wait until everyone else is served in order to get your coffee? I went to the bathroom and still waited 5 minutes before I could get my coffee that I should have been able to walk in and get on my own. When I go to the others I pay for it on the touch screen walk over and help myself and go. Lisa behind a counter insisted I dare not do so. She also served several customers that came after me before she served me. I know that it was an act of defiance and spite and that is very very lousy, if that's the best you can do I would certainly suggest just closing your doors.
I do not like Panera Bread as a company in general. Their presence at 12 corners saddens me because they take up space that would otherwise be better for a mom and pop shop, especially as this location is near a school. Children shouldn't be exposed to corporate businesses so close to where they live and learn.
Atmosphere: 1
Food: 1
Service: 1
I enjoy going to Panera Bread and this was my first time at this location. The staff were helpful when ordering and using my rewards towards my purchase. I ended up getting a pick two with the new sandwich with chicken, sauce, cheese, and pepperoni, I also had mac and cheese with chips as my side. I didn't receive a buzzer after my order so I just waited around the counter area. Luckily the place wasn't too busy in the afternoon when I went and the food was good.
worst panera ever old fat green haired man SCREAMED at my two kids for filling water cup up with lemonade then proceeded to swear at them i couldn’t believe my eyes we were asked to leave for this reason i don’t recommend bringing kids here so
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Not my favorite Panera location, it's small, cramped and always crowded. Their food quality is as expected and their customer service is pretty good but their ambiance is very much lacking.
(1) One time there was a large piece of plastic in my chicken noodle soup. (2) The people that serve the food behind the counter are young "snippy" little Brighton kids that back talk to you .(3) The people behind the counter are miserable. (4) The apples they serve are yellow, (5) Everyone throws out their own garbage. So it piles up. (6) Flies on the windows. (7) etc. **Stay away from this hole....
Atmosphere: 2
Food: 3
Service: 1
I order lunch for delivery with DoorDash DashPass. Always fresh and delicious ? I like the apple salad, the chicken rice soup, their chocolate chip cookies
I'm a Panera fan and I have the drink subscription, so I often stop in on random ones when I'm in a new area. Hence the stop here. Super large Panera with tons of seating. The food is consistent with Panera food, I had a breakfast sandwich. Easy parking. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.
I wish that I didn’t have to give any stars whatsoever. My experience today was very disheartening. I had gone in to order lunch, and had seen discriminatory acts against young children waiting in line to order. The said manager of this branch had pulled a group of boys aside (in front of everyone, was raising her voice as well) and said that they were unable to eat there due to the fact that they were not 16 or above. The manager, when explaining to me why they could not eat at this establishment due to their age, had enlighten me to the recent complaints of young children being disruptive. This group of boys was not being disruptive nor interfering with any other customers experience. When I asked if their corporate office was aware of this said agreement of turning young children away, she had replied “yes and the district manger.”As the boys had left, a group of young girls had came in to use the kiosk as the managers explain to me what is going on. She was not going to tell those little girls that they were unable to eat their due to them also being under the age of 16. I addressed that and had told her she should do the same to those little girls, if it was an age issue.This is not okay and I’m not even a parent. If I was and this had been a story I heard from my child, who I had thought was getting lunch at an establishment. I would be irate.
Atmosphere: 1
Food: 1
Service: 1