Pizza Hut
$$ • Pizza, Chicken Wings
Hours:
2255 East Ridge Road, Rochester
(585) 266-5333
About Pizza Hut
Customers' Favorites
Pizza Hut Reviews
I ordered a pizza and cheese bread at 2:48 pm today, it arrived at 5:15 pm. Called at 4:45, on hold 20 minutes, someone finally answered and she asked me to hold, I said that I was on hold for to long already, she said I won’t put you on hold for long, 22 minutes later still on hold, 55 minutes now, I’m not giving up, want a refund
I have ordered from them multiple times I have never had any issues
However this time it took an hour and a half to get my food delivered and now on hold for 25 minutes after they forgot something
How does someone make a buffalo chicken pizza and forget to put chicken on it not once but twice? I don't know what changed. I ordered from there in January and pizza was great. After second trip yesterday and pizza still wasn't right I won't be returning.
Ratings
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Pizza Hut is a popular fast-food restaurant known for its classic pizza offerings. While some customers have had a positive experience, with one noting that the pizza still tastes the same as it did in their childhood and praising the stuffed crust, others have expressed disappointment.
One customer was unhappy with the restaurant's decision to add excessive sugar to the sauce, which they felt has changed the flavor significantly. Another customer was disappointed that the breadsticks were burnt, although they mentioned that the restaurant would have likely provided fresh ones if they had noticed at the time.
Despite these mixed reviews, the overall consensus seems to be that the pizza is generally good, with one customer noting that they enjoyed the meal. However, some customers have expressed frustration with the service, such as the cashier's difficulty in communicating clearly.