Smashburger
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About Smashburger
Smashburger Reviews
231 ratings
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Smashburger is a restaurant that offers a mix of good and bad experiences. While the smash fries are very tasty, the burgers are average, with some customers finding them too salty. The fries come in small sizes but have a good amount and are very crunchy and flavorful. The burger bun tastes good, and the toppings are fresh, but the patties can be dry and not juicy. The restaurant's prices are high, with a double classic burger and fries costing around $18. Service can be inconsistent; some staff members are helpful, diligent, and attentive, while others seem unhappy and unprofessional. A recent server was praised for being friendly and working diligently. Payment methods also vary, with some finding the swipe payment process annoying, especially for those using Apple Wallet. The food experiences are hit or miss, sometimes perfect during peak lunch hours, sometimes less so. However, the food has not been bad overall, and the restaurant has room to improve its employee training and customer service.