Tim Hortons

2037 W Ridge Rd, Rochester
(585) 360-2795

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I'm not sure what's in the air this morning but the employees hear where all in the back part working on drive up and door dash while the people at the register stood mins to wait, my thing is if your short staffed or busy you must address the people in line to acknowledge them, this happens in many fast food places most of the employees are just there for a check, please take an interest in you job, after all you went there to fill out the application for that job....
Super slow service. One person in front of me in line and he ordered tea it took him five minutes to get it, you would think maybe in that time I would be acknowledged. If you thought that you'd have thought wrong. Finally after five minutes I had my order taken by someone who certainly appeared they didn't want to be there?. I'm sorry I interrupted your Instagram posting to make an order. On the plus side the donuts, coffee and sandwich I had were hot and tasted...
The food was perfect, not over cooked or burnt like Dunkin. The cashier was nice and I was the only person in the store so can't rate atmosphere.

Wheelchair accessibility: Yes

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