Tim Hortons

Name: Tim Hortons
Address: 1250 University Ave, Rochester, New York, 14607, US
Telephone: (585) 244-0940
Price range: $
Rating: 3.3

$ • Donuts, Coffee Shops

Hours:
1250 University Ave, Rochester
(585) 244-0940

Menu Order Online

About Tim Hortons

Tim Hortons, a beloved coffee shop, consistently provides a delightful experience for its customers. The staff is described as "sweet," "kind," polite, and professional, going above and beyond to ensure customer satisfaction. Whether it's a morning coffee or a mid-day treat, the beverages at Tim Hortons, including the pumpkin muffins, are praised for their quality, with one customer noting their latte was "as good as those in higher priced places."

While most experiences are positive, there are occasional hiccups, such as an incorrect coffee order or a missing receipt. However, the staff's patience and understanding in handling these situations are commendable. One customer, despite receiving the wrong beverage, appreciated the kindness of the staff in resolving the issue.

Tim Hortons is also noted for being a quiet place, ideal for chatting with friends, and is often considered better than Dunkin Donuts due to more options and slightly higher quality. The restaurant is clean and organized, making it a welcoming establishment for families, as noted by customers who found it kid-friendly. Overall, customers can expect friendly service and delicious drinks to brighten their day at Tim Hortons.