Order a chicken sandwich with cheese, tomato, lite mayo. Two of em Forgot the 🧀 Fast though Like it should be
Atmosphere: 3
Food: 3
Service: 4
Shayne L. Ortiz
Nice service
Atmosphere: 5
Food: 5
Service: 5
Autumn Jean
I placed a mobile order and went through the drive through and gave the lady my name. She keeps calling me babe. The guy at the window tells me to pull out and they will bring my food out. By the way I only ordered 3 sandwiches. I've been waiting out here for over 20 minutes. I go inside and they said they didn't even start my order because "it's not on there screen". Why are these people getting paid if there not even doing there job. I will never be coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Knightmare Senpai
Ordered the double mushroom bacon burger from the app and went to go pick it up only to be told they no longer sell that item and to contact the company for a refund
Ashley Boehley
Ordered a $5 biggy bag... Crispy chicken sandwich...nuggets and fries and diet coke.. didn't give me a receipt food was cold dry and old absolutely disgusting will never go back.
Food: 1
Service: 1
ash
i avoid this Wendy’s like the plague. horrible customer service always makes for a horrible experience.
Atmosphere: 1
Service: 1
Ryan
I’ve never been to wendy’s before and I wanted to try it. I definitely won’t be coming back. I ordered a big bacon combo, got charged for a double, I didn’t order that. I asked the woman who took my order and she said I ordered a single and that she didn’t set the prices. I asked if she could make it right, and she got kinda aggressive. Paid more than I wanted to for mediocre food and shitty service. Only reason it’s not 1-star is that the portions are pretty large.
Atmosphere: 2
Food: 3
Service: 1
Priscilla Fitzgerald
This location struggled with "no ice" and "may I have a drink tray" so much so that I had to pull forward and wait and then i had to ask for a drink tray again when they brought the corrected drinks. However, their fries are ALWAYS fresh out the oil!
Atmosphere: 3
Food: 5
Service: 2
Whit Feather
refused to take my order at the drive thru, when i came inside workers were standing around talking and some of the customers smelled awful. decided not to order, won’t be coming back to this wendy’s
Atmosphere: 1
Food: 1
Service: 1
Dre Hamilton
I gave 1 star because you had to choose to submit the review, I wish you could leave negative stars as this was probably the worst experience I have ever received at a business as far as the customer service. I went into the store and placed my order with the young lady at the counter. She took my order and handed me a cup to proceed to the drink machine and get my drink. I went to the machine and found that the machine was not making ice (which they were aware of once I mentioned it to them) so I returned to the counter and asked could I get some ice because the machine was not giving any. The young lady then proceeded to advise her coworkers that someone needs to do something about this machine and the ice not working and that ice was needed up front. Another young lady brought a bucket of ice and dumped it into something that was under the counter that I could not see. She then left and I continued to wait for ice. The young lady that took my order was now packing bags but after a few minutes noticed me standing there and gave me some ice. I went back to the machine and found that the pop also was flat. I went back to the counter and let the young lady know and asked if she could make my drink from behind the counter. Without hesitation and a whole lot of attitude she told me that I need to choose some juice, another drink, or something because she does not have time for all that in a very rude tone. I immediately asked for a manager because of the tone, level of her voice, and disrespectful attitude that she was giving me. The young lady proceeded to yell at me, "I am the manager so what, what do you want" I could not believe she could possibly be the manager so I asked for her name and the district manager name and where I could make a complaint. She told me they don't give that out and that I could go look online if I wanted to complain. (The whole time yelling at me.) I then told her that I would like a refund and that's when she started with the cussing and calling people from the back of the store. At this point I advised my 9yr old son that was with me and witnessing this woman cussing and yelling at me, to go to the car with his mother and I proceeded with him to make sure to get him through the parking lot safely as it was dark outside. Once I returned inside the store there was now a gentleman at the counter (whom I am assuming was the actual manager) he asked me how he could help me and I tried to start explain what had happened. While I am doing so the young lady continues to cuss and rant about she doesn't have time for this I did everything that old man wanted and he is just asking too much I don't have time for this BS (not what she used). So I proceeded to ask the manager if he could come from behind the counter because the young lady was yelling so loud and over talking us that we couldn't even talk. ( He never removed her from the situation or did anything to address how she had acted and was currently acting) So we went to the front of the store, and I explained what happened. He did apologize but from the look on his face I was a bother to him as well. I asked for my refund which he provided. (The whole time the young lady is continuing to cuss and say she did everything I wanted he is tripping) When this actually started because I asked for a drink from behind the counter because of a faulty machine that they were are of. I then asked again for a district manager name their names and how I could complain and got the same answer. We do not give that out and you can go online to look for a number to complain. A woman that was in the store saw the interaction and heard my son at one point state that he was hungry. She told me your son is hungry just take the food and go. I advised her no, I am not going to teach my son that it is ok for someone to talk to you in that manner and disrespect you nor is it ok to act like that. I will never go to this store again and will advise others of my experience and to avoid it at all cost due to this situation and how it was han
The young woman who took care of me was fantastic,wish I knew her name to give her props,communication for my food was fantastic,a little wait only because it was fresh made which I didn't mind,damn wish I knew her name she was a great server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty
Ty Holl (BlqBordane)
Ugly attitude makes for ugly experiences. I asked the manager a question, she just seemed so angry and impatient. I don't even wanna place the order with her. So I start talking back to the original cashier. The manager ( nasty attitude) goes to fill the frosty machine. Whatever she did wrong the machine starts spitting back. I call out to them that it's happening. The employees acknowledge the fact me and my son caught it. They pass a thank you ( wasn't needed but a kind gesture) they tell the manager we caught it. Instead of her saying thank you or anything she looks back with this smug look on her face. And proceeds to walk off to the back mad. The food was dry. The sandwich was barely there. Horrible. Don't go during breakfast lol. Might lose ya appetite. Won't even mention I didnt get my food. It was free but still part of my order. I had to eat cereal cuz she forgot my other sandwich. Literally was mad as hell and hungry just leaving the hospital. But hey it was free.
Atmosphere: 1
Food: 1
Service: 1
billy billy
Got to the store around 7pm on October 28th.. Lobby doors were locked ? real convenient ??
Atmosphere: 1
Food: 1
Service: 1
markell mims
Waited in line in the inside for like 12 minutes while the manager talked to her boyfriend or who ever about smoking an drinking looked at me plenty of times an never asked if I was ready to order i asked for fries with no salt an guess what the fries were covered with
Order a chicken sandwich with cheese, tomato, lite mayo. Two of em
Forgot the 🧀
Fast though
Like it should be
Atmosphere: 3
Food: 3
Service: 4
Nice service
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order and went through the drive through and gave the lady my name. She keeps calling me babe. The guy at the window tells me to pull out and they will bring my food out. By the way I only ordered 3 sandwiches. I've been waiting out here for over 20 minutes. I go inside and they said they didn't even start my order because "it's not on there screen". Why are these people getting paid if there not even doing there job. I will never be coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Ordered the double mushroom bacon burger from the app and went to go pick it up only to be told they no longer sell that item and to contact the company for a refund
Ordered a $5 biggy bag... Crispy chicken sandwich...nuggets and fries and diet coke.. didn't give me a receipt food was cold dry and old absolutely disgusting will never go back.
Food: 1
Service: 1
i avoid this Wendy’s like the plague. horrible customer service always makes for a horrible experience.
Atmosphere: 1
Service: 1
I’ve never been to wendy’s before and I wanted to try it. I definitely won’t be coming back. I ordered a big bacon combo, got charged for a double, I didn’t order that. I asked the woman who took my order and she said I ordered a single and that she didn’t set the prices. I asked if she could make it right, and she got kinda aggressive. Paid more than I wanted to for mediocre food and shitty service. Only reason it’s not 1-star is that the portions are pretty large.
Atmosphere: 2
Food: 3
Service: 1
This location struggled with "no ice" and "may I have a drink tray" so much so that I had to pull forward and wait and then i had to ask for a drink tray again when they brought the corrected drinks. However, their fries are ALWAYS fresh out the oil!
Atmosphere: 3
Food: 5
Service: 2
refused to take my order at the drive thru, when i came inside workers were standing around talking and some of the customers smelled awful. decided not to order, won’t be coming back to this wendy’s
Atmosphere: 1
Food: 1
Service: 1
I gave 1 star because you had to choose to submit the review, I wish you could leave negative stars as this was probably the worst experience I have ever received at a business as far as the customer service. I went into the store and placed my order with the young lady at the counter. She took my order and handed me a cup to proceed to the drink machine and get my drink. I went to the machine and found that the machine was not making ice (which they were aware of once I mentioned it to them) so I returned to the counter and asked could I get some ice because the machine was not giving any. The young lady then proceeded to advise her coworkers that someone needs to do something about this machine and the ice not working and that ice was needed up front. Another young lady brought a bucket of ice and dumped it into something that was under the counter that I could not see. She then left and I continued to wait for ice. The young lady that took my order was now packing bags but after a few minutes noticed me standing there and gave me some ice. I went back to the machine and found that the pop also was flat. I went back to the counter and let the young lady know and asked if she could make my drink from behind the counter. Without hesitation and a whole lot of attitude she told me that I need to choose some juice, another drink, or something because she does not have time for all that in a very rude tone. I immediately asked for a manager because of the tone, level of her voice, and disrespectful attitude that she was giving me. The young lady proceeded to yell at me, "I am the manager so what, what do you want" I could not believe she could possibly be the manager so I asked for her name and the district manager name and where I could make a complaint. She told me they don't give that out and that I could go look online if I wanted to complain. (The whole time yelling at me.) I then told her that I would like a refund and that's when she started with the cussing and calling people from the back of the store. At this point I advised my 9yr old son that was with me and witnessing this woman cussing and yelling at me, to go to the car with his mother and I proceeded with him to make sure to get him through the parking lot safely as it was dark outside. Once I returned inside the store there was now a gentleman at the counter (whom I am assuming was the actual manager) he asked me how he could help me and I tried to start explain what had happened. While I am doing so the young lady continues to cuss and rant about she doesn't have time for this I did everything that old man wanted and he is just asking too much I don't have time for this BS (not what she used). So I proceeded to ask the manager if he could come from behind the counter because the young lady was yelling so loud and over talking us that we couldn't even talk. ( He never removed her from the situation or did anything to address how she had acted and was currently acting) So we went to the front of the store, and I explained what happened. He did apologize but from the look on his face I was a bother to him as well. I asked for my refund which he provided. (The whole time the young lady is continuing to cuss and say she did everything I wanted he is tripping) When this actually started because I asked for a drink from behind the counter because of a faulty machine that they were are of. I then asked again for a district manager name their names and how I could complain and got the same answer. We do not give that out and you can go online to look for a number to complain. A woman that was in the store saw the interaction and heard my son at one point state that he was hungry. She told me your son is hungry just take the food and go. I advised her no, I am not going to teach my son that it is ok for someone to talk to you in that manner and disrespect you nor is it ok to act like that. I will never go to this store again and will advise others of my experience and to avoid it at all cost due to this situation and how it was han
Restaurantji Recommends
Great food. Sad that there were no bakes potatoes
Atmosphere: 5
Food: 5
Service: 5
The young woman who took care of me was fantastic,wish I knew her name to give her props,communication for my food was fantastic,a little wait only because it was fresh made which I didn't mind,damn wish I knew her name she was a great server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty
Ugly attitude makes for ugly experiences. I asked the manager a question, she just seemed so angry and impatient. I don't even wanna place the order with her. So I start talking back to the original cashier. The manager ( nasty attitude) goes to fill the frosty machine. Whatever she did wrong the machine starts spitting back. I call out to them that it's happening. The employees acknowledge the fact me and my son caught it. They pass a thank you ( wasn't needed but a kind gesture) they tell the manager we caught it. Instead of her saying thank you or anything she looks back with this smug look on her face. And proceeds to walk off to the back mad. The food was dry. The sandwich was barely there. Horrible. Don't go during breakfast lol. Might lose ya appetite. Won't even mention I didnt get my food. It was free but still part of my order. I had to eat cereal cuz she forgot my other sandwich. Literally was mad as hell and hungry just leaving the hospital. But hey it was free.
Atmosphere: 1
Food: 1
Service: 1
Got to the store around 7pm on October 28th.. Lobby doors were locked ? real convenient ??
Atmosphere: 1
Food: 1
Service: 1
Waited in line in the inside for like 12 minutes while the manager talked to her boyfriend or who ever about smoking an drinking looked at me plenty of times an never asked if I was ready to order i asked for fries with no salt an guess what the fries were covered with
Atmosphere: 1
Food: 2
Service: 1
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