KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
235 Erie Blvd W, Rome
(315) 336-7290
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very very poor customer service today probably not the only one who has dealt with this issue. went through the drive thru to order my lunch. but the employee who was taking my order was very unprofessional an nasty . bad attitude. will not be returning to this location. all the years KFC been in Rome NY an never once did I run in to this issue. needs to be spoken to or fired since this young lady doesn't know what customer service is.
Dirty, unusable bathroom.
Let reg staff know. Was snide, rolled eyes said, “Its always like that.” Me: it is. Her: People are disgusting.
Me: Sometimes. Could you let your boss know?
A bathroom tells a lot about a restaurant.
So does the 1st interaction you have with service workers.
She clearly hates her job. Not welcoming, snide, rolling eyes…. I know its KFC, but its your job, the one you chose.
Management was ok… At least he wasnt a jerk from...read full review
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
People in Rome Also Viewed
KFC offers hot and delicious food, with the best fries in town. The restaurant has new staff and management, and the food now meets the expected KFC quality. The staff are pleasantly friendly and efficient, providing good service. However, some areas like the tables and floor may not be clean, and the chicken can sometimes be dry. Despite this, ordering through the app for a family get-together resulted in friendly service, on-time food, and a good overall experience with no complaints.