KFC

$ • Chicken, Fast Food, Chicken Wings

Hours today·

About KFC

KFC offers hot and delicious food, with the best fries in town. The restaurant has new staff and management, and the food now meets the expected KFC quality. The staff are pleasantly friendly and efficient, providing good service. However, some areas like the tables and floor may not be clean, and the chicken can sometimes be dry. Despite this, ordering through the app for a family get-together resulted in friendly service, on-time food, and a good overall experience with no complaints.

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KFC Reviews

2.8
243 ratings
5
16%
4
15%
3
9%
2
18%
1
42%
Food
2.8
Atmosphere
2.4
Service
2.7

Share your opinion about KFC

very very poor customer service today probably not the only one who has dealt with this issue. went through the drive thru to order my lunch. but the employee who was taking my order was very unprofessional an nasty . bad attitude. will not be returning to this location. all the years KFC been in Rome NY an never once did I run in to this issue. needs to be spoken to or fired since this young lady doesn't know what customer service is.
To say subpar is to give this location too mucj credit. To be pulled around to the front and then waiting almost 30 minutes in my car, to go inside and be told they are making my order now, while the exact same order goes out the window? Yeah, wonderful. Biscuits, mashed potatoes and gravy and 12 piece nuggets takes almost 30 minutes for me? Avoid this location, period.
The staff there are amazing I had an excellent time there with my family, they have the best crew.

Read All Reviews(243)

Hours

Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 11PM
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