Starbucks Coffee Company
$ • Coffee ShopsAbout Starbucks
Starbucks Reviews
149 ratings
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Please Do not Discontinue the Gluten Free Egg Sandwich ! There are not many options out there, certainly not from any cafes that you can order to go, so it would be most appreciated if you can add more instead of taking away GF options.
Thank you!
Thank you!
I had such a wonderful experience at the Vernon Hills location! The staff was incredibly friendly, welcoming. My drink was made perfectly and was served quickly. The cafe was extremely clean, comfortable, and had a warm atmosphere that made it a great place to relax.
It’s so nice to visit a location where you find the true values of customer service. Highly recommend!
It’s so nice to visit a location where you find the true values of customer service. Highly recommend!
The service is great and there is a comfortable seating area.
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company is a popular chain known for its consistent quality and diverse menu of coffee and beverages. Customers appreciate the wide selection of drinks, including seasonal specials and iced options, as well as pastries like the Dubai chocolate bite. The location's staff can vary in service quality; some employees are very friendly and efficient, providing fast service even during busy times, while others may lack customer service skills and appear less attentive. For example, some customers have experienced delays in getting their orders heated or noticed that staff do not call out names, which can lead to confusion or touching of other people's cups. On the positive side, many customers find the environment pleasant and the service quick when staff are attentive. The company emphasizes sustainability by sourcing ethically grown coffee beans, supporting fair trade, and using eco-friendly packaging. Overall, Starbucks remains a popular spot for coffee lovers, though some improvements in customer service and order calling procedures could enhance the experience.