Carvel

77 NY-111, Smithtown
(631) 361-6406

Recent Reviews

Luther Lockhart

Milkshakes always watery (stop saving money by using little ice cream) all I tasted was milk and even after calling and telling them to make it thicker, and then when you call to complain they tell you it isn’t their fault. Horrible experience every single time. Nope to self never to order from them.

Atmosphere: 1

Food: 1

Service: 1

Kim P

Three out of six times the hot fudge was not edible. Totally unacceptable, never an owner or manager around. Not going back.

Atmosphere: 3

Food: 2

Service: 3

Destiny Alise

Love this Carvel! I always come here with my friends after we eat nearby and the service never disappoints. All of the employees have been kind and efficient during the ordering process!

Atmosphere: 4

Food: 5

Service: 5

Joe E

My new go to carvel! Sweetest girls behind the counter and they were also very helpful. Had the top quality ice cream ive come to expect from carvel. Floors were so clean i could’ve probably ate off them lol!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cookie Butter Sundae Dasher, Flying Saucers, Carvelanche, Classic Sundae

natalie k

love this carvel! despina and lizzie are always kind and aren’t cheap with the toppings. definitely 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Marisa Carlo

One of the best carvels I’ve been to in a while! So quick and efficient. Despina was so kind and wasn’t cheap on the toppings!!

Jacky G

I think they like to put the bare minimum of toppings on sundaes and in carvalances and dashers

Rob C

Do you remember when ice cream cake had crunchies in em? Come on charge me another buck or two

Yonah Perline

Why are there only 2 girls working on Wednesday is Sundae at Carvel?

P

I’m dasher door. I should pick up delivery about 7:42 pm, but was late about 8:05 pm. I was waiting for 20 minutes inside. I lost my work time. Horrible service this store!!!

Amy Jane M.

This carvel is excellent. The location is great and the people are friendly. We especially like the Wednesday night promotion buy on get one free sundaes. It is a very clean location and the girls here work really hard. HIGHLY RECOMMEND

Mackenzie

Horrible service there were 2 girls working at night and was waiting for 30+ minutes. They were hanging around in the back and fooling around between customers. One girl started bleeding and proceeded to help customers. They were very rude.

H.S.

Found hair in my vanilla ice cream cake..gross!

MINK FLOW

Incompetent girls behind the counter took 30 minutes and still didnt finish my order. Multiple people came and went while I was waiting. Left without the order.

Lora DiNapoli

I ordered my daughter’s birthday cake here, unfortunately got sick and had to request a different date for a pick up. I dealt with Teresa who was so kind and extremely understanding. She communicated with me by email, put me so at ease about having to reschedule, and overall was so nice and helpful, the cake came out beautiful and I couldn’t thank Teresa enough for being so sweet! Will definitely order here again!

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