Purchased a cold brew and got a iced coffee, the cashier knew it didn't look right and asked her co worker " are you sure this is a cold brew" . And the survey wasn't working either. Very few staff at this location know what they are doing.
Atmosphere: 2
Food: 1
Service: 1
Amy Hedum
Worst Dunkin. Burnt hash browns or not cooked enough. Wait time more than 15 minutes for a pick up order.
Atmosphere: 1
Food: 1
Service: 1
malarie warren
absolutely best!!!! go out of my way to go here !!! staff in very friendly and extremely rare do they mess up and on the very off chance they do they are extremely apologetic and make it right immediately!!
Atmosphere: 5
Food: 5
Service: 5
Melissa Young
Go out of your way to go to any other location. This location is terrible. Always a problem with the order, long waits, staff is rude. Today I got egg bites and there was charred food on them. They weren’t even going to give me a straw for my coffee. Told me have a nice day and didn’t even give me my food. This is just one experience but every single time is unpleasant.
Food: 1
Service: 1
Angela Martinsen
I'm at this location at least once a week during the 1st half of the day. Staff is normally friendly with decent service. I made the mistake of going a little after 4pm which is obviously when the rude, incompetent people work. I ordered hash browns & bacon for my daughter. I get about a mile down the road & my kid pulls out a bag of black, shriveled bacon. I.had to turn around (25A is packed at 4:30 in the afternoon). When I got back I brought the bacon in & showed the girl at the counter & asked if she would eat that. Instead of an apology her & some other annoying girl I wasn't even talking to started bitching at me because she didn't make the bacon & "there are bigger problems in the world than bacon" spoken like a couple of brats who probably work to pay for their fake nails & tans. I didn't even get a simple I'm sorry about that. They've just lost a long term customer. I'll drive out of my way to go to a different dunkin from now on.
Atmosphere: 1
Food: 1
Service: 1
Katrina
Donna is the best!!!!! She is such a hard worker!
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Today 5/24/2024 at around 5:40, I went to get myself a donut. I had enough reward points to pay for it; however, the app was a taking some time to show the reward code. A plump girl with two pigtails was extremely rude, mean and disrespectful towards me. She was extremely upset my phone wouldn't load the code; even though the store was completely empty and there no cars behind me. I love a friendly environment where I can feel safe and respected; however, this store needs to hire someone else with better values. The drinks are very good but a rude experience with a cashier is enough to no longer want to come back to this store.
Service: 1
Jack
The owner of this store should check their employees. Some of them are doing some okey-doke at the register.
Atmosphere: 3
Food: 3
Service: 2
Luis Calderon
The worst Dunkin Donuts in the world. Yesterday, Saturday February 17, I placed an online order, 1 coffee and 1 croissant. I got to the drive thru, they gave me my coffee and told me wait for your food, wait wait wait, after 10 minutes I entered the store and my food was still not ready. THEY DECIDED NOT TO GIVE ME MY FOOD. And since I was going to work so late I couldn't wait any longer. So please if anyone who really cares about this business contact me because I need my money back. LEARN TO WORK.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Justin N
I went on a Friday afternoon. Very clean interior with a modern feel. Ordered a Caramel Iced Coffee and Hashbrowns, which were delicious. Staff was friendly. Ariana, Caitlin, and Alyssa were the young ladies who helped me out. Will definitely be coming back to this
I hate that they removed all of the tables inside except for one. I used to come here every Saturday to get some work done while my daughter was at gymnastics but now I go down the street. Bummer that I have to drive instead of walk right next door!
Gaspare Luca
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Jay Abrams
Absolute worst Dunkin’ Donuts. Customer service there is horrendous. Everything is overprice compared to the other Dunkin’ Donuts franchise and they wouldn’t except a $50 bill for a $35 purchase and let me just drive away without offering some kind of manager etc.. $7 for an iced coffee!!!!
Atmosphere: 1
Food: 1
Service: 1
Emma Grace
I ordered my drink and when I pulled up to the drive through the lady didn’t give me the right drink and she started to get nasty with me luckily one of the nice boys who works there told me to pull up and he will make me a whole new drink my friend also ordered a bacon egg and cheese on a croissant and the whole thing was cold it was like they didn’t even cook it
Purchased a cold brew and got a iced coffee, the cashier knew it didn't look right and asked her co worker " are you sure this is a cold brew" . And the survey wasn't working either. Very few staff at this location know what they are doing.
Atmosphere: 2
Food: 1
Service: 1
Worst Dunkin. Burnt hash browns or not cooked enough. Wait time more than 15 minutes for a pick up order.
Atmosphere: 1
Food: 1
Service: 1
absolutely best!!!! go out of my way to go here !!! staff in very friendly and extremely rare do they mess up and on the very off chance they do they are extremely apologetic and make it right immediately!!
Atmosphere: 5
Food: 5
Service: 5
Go out of your way to go to any other location. This location is terrible. Always a problem with the order, long waits, staff is rude. Today I got egg bites and there was charred food on them. They weren’t even going to give me a straw for my coffee. Told me have a nice day and didn’t even give me my food. This is just one experience but every single time is unpleasant.
Food: 1
Service: 1
I'm at this location at least once a week during the 1st half of the day. Staff is normally friendly with decent service. I made the mistake of going a little after 4pm which is obviously when the rude, incompetent people work. I ordered hash browns & bacon for my daughter. I get about a mile down the road & my kid pulls out a bag of black, shriveled bacon. I.had to turn around (25A is packed at 4:30 in the afternoon). When I got back I brought the bacon in & showed the girl at the counter & asked if she would eat that. Instead of an apology her & some other annoying girl I wasn't even talking to started bitching at me because she didn't make the bacon & "there are bigger problems in the world than bacon" spoken like a couple of brats who probably work to pay for their fake nails & tans. I didn't even get a simple I'm sorry about that. They've just lost a long term customer. I'll drive out of my way to go to a different dunkin from now on.
Atmosphere: 1
Food: 1
Service: 1
Donna is the best!!!!! She is such a hard worker!
Today 5/24/2024 at around 5:40, I went to get myself a donut. I had enough reward points to pay for it; however, the app was a taking some time to show the reward code. A plump girl with two pigtails was extremely rude, mean and disrespectful towards me. She was extremely upset my phone wouldn't load the code; even though the store was completely empty and there no cars behind me. I love a friendly environment where I can feel safe and respected; however, this store needs to hire someone else with better values. The drinks are very good but a rude experience with a cashier is enough to no longer want to come back to this store.
Service: 1
The owner of this store should check their employees. Some of them are doing some okey-doke at the register.
Atmosphere: 3
Food: 3
Service: 2
The worst Dunkin Donuts in the world. Yesterday, Saturday February 17, I placed an online order, 1 coffee and 1 croissant. I got to the drive thru, they gave me my coffee and told me wait for your food, wait wait wait, after 10 minutes I entered the store and my food was still not ready. THEY DECIDED NOT TO GIVE ME MY FOOD. And since I was going to work so late I couldn't wait any longer. So please if anyone who really cares about this business contact me because I need my money back. LEARN TO WORK.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
I went on a Friday afternoon. Very clean interior with a modern feel. Ordered a Caramel Iced Coffee and Hashbrowns, which were delicious. Staff was friendly. Ariana, Caitlin, and Alyssa were the young ladies who helped me out. Will definitely be coming back to this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte
Restaurantji Recommends
I hate that they removed all of the tables inside except for one. I used to come here every Saturday to get some work done while my daughter was at gymnastics but now I go down the street. Bummer that I have to drive instead of walk right next door!
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Absolute worst Dunkin’ Donuts. Customer service there is horrendous. Everything is overprice compared to the other Dunkin’ Donuts franchise and they wouldn’t except a $50 bill for a $35 purchase and let me just drive away without offering some kind of manager etc.. $7 for an iced coffee!!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered my drink and when I pulled up to the drive through the lady didn’t give me the right drink and she started to get nasty with me luckily one of the nice boys who works there told me to pull up and he will make me a whole new drink my friend also ordered a bacon egg and cheese on a croissant and the whole thing was cold it was like they didn’t even cook it
Atmosphere: 1
Food: 2
Service: 1
I RECOMMEND
Atmosphere: 5
Food: 5
Service: 5
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