Kaieteur Express Restaurant

I ordered lunch special shrimp and broccoli and they gave me 3 shrimp with 10 broccoli no sauce just dry. I hate yall and when I come back. Ima give yall a 3pc and 10 broccoli. Watch.

Food: 1

There’s chicken fried rice was absolutely delicious well made. They need to seasoned the fried shark and red fried snapper more!!!!

Atmosphere: 2

Food: 4

Service: 4

I really tried to give this place a second chance, but wow… consistency isn’t always a good thing.

The first time I came here (about a year ago), I sat at the bar and got stuck next to a guy who seemed way more interested in talking about “illegal people” than, you know… anything normal. It was uncomfortable enough that I literally went live on TikTok just to have an excuse to disengage. Instead of addressing that situation, the staff decided I was the problem and refused to serve me. The owner wasn’t there (convenient), but somehow there were very specific rules about me not being allowed on TikTok Live.

Also—shoutout to them for offering me FOUR beers “to go”… while refusing to serve me inside. I wasn’t drunk, but I guess they were trying to fast-track the experience?

Fast forward a year later—I decide to try again, thinking maybe it was just a weird night. Nope. Sat down with a friend, went to order, and was immediately told I couldn’t be served because “the owner said so.” And again… the owner was nowhere to be found.

At this point, it’s not a misunderstanding—it’s a pattern. If you’re worried about whatever is going on behind the scenes (and I’ll just say: if you’re scared of having illegal employees), maybe don’t project that energy onto paying customers who just want a drink and a normal experience.

There are plenty of places that know how to treat people with basic respect. This just isn’t one of them.

Don’t be scared of me, be scared of ICE.

Service: 1

Today I went on April 4 th and there was a beautiful girl that was working and she served us and we looked absolutely beautiful

Service: 5

I was so excited to get this food..I dont live close so anytime I am in queens I love to get all the stuff I can't get where I live..this food was so disappointing..the fried rice and chicken had no flavor the lo mein was disgusting it was soft n no flavor..I got home and was excited to eat this food but had to throw it all in the garbage 3 containers..I dont know what happen to there food it used to be so good..very disappointing never again ..Kaieture do better with ur flavor..somebody need to taste the food before u sell it

Food: 1

Service: 4

Too much vinegar in the pepper sauce! Food was good.

Atmosphere: 4

Food: 4

Service: 4

Ravin is the best

Atmosphere: 4

Food: 5

Service: 5

Fresh and always good. So far no bad experience. Always did take out.

Atmosphere: 5

Food: 5

Service: 5

I called Kaieteur and placed the order for pick up

1 boneless jerk chicken fried rice and 1 chicken Lo Mein

I picked up the food and paid $32 .. which is fine thats not a problem….

came home … im taking out the food to eat…. and something in my mind is telling me this food is not fresh. Anyways I continued and gave everyone their food… now we’re eating and no one seems to be happy eating. I eventually picked up piece of the boneless jerk chicken and when I tried to bite into it its not biting .. its hard and dry no flavor at all. The chicken on the Lo Mein was starting to taste sour.

I called the restaurant and spoke to the guy who take orders and asked for a manager. He said the manager is not in and he dont know when he will be in. I said ok - this is what happened and I started explaining. He was nice.. he listened and he offered me a full credit

Now this is not about getting a full credit or my money back. This is definitely not to bring down a business or any businesses

I am posting about it because this is a restaurant we order from every weekend. If you call and give my name and number and ask for a order history you will see that its every weekend we order from them. So I know when the food is fresh or not. My concern is that despite being regular customers, the restaurant served us stale food, likely trying to get rid of it. This incident highlights the need for businesses to prioritize customer satisfaction and loyalty. I hope the restaurant takes steps to improve their quality control and customer service.

They want their money … exact money … you cant be short you have to have their full payment to give them while they give this trash and try to pass it as FRESH. I am not some idiot you can fool and yes some days we order and the food is good and once or twice its ok but I never stopped ordering from them because I know not everytime it will be the same. BUT today’s was definitely stale food that was about to spoil.

This was around 1 something … you would expect to get freshly cooked food for your money because thats what HONEST businesses do.

Atmosphere: 1

Food: 1

Service: 1

Your staff are not friendly specifically for the unpleasant who takes the orders infront you should learn how to be alot more professional or at least try.

Atmosphere: 1

Food: 1

Service: 1

I used to come here a lot about 10 years ago and my go to was the spicy chicken fried rice. The regular fried rice but with boneless chicken in a spicy sauce. So so good and actually spicy as well. Well I got it again for the first time in 10 years and it looks and smells the same, the taste is the same if not better. So happy I tried it again and will definitely will have to make the trip back to get this again. Highly recommend!!!

Atmosphere: 5

Food: 5

Service: 5

Great food and very well customer service.

Atmosphere: 5

Food: 5

Service: 5

Lisa is a good server
I love her she so funny make our night so wonderful ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Food was delicious. Service was fast...

Atmosphere: 5

Food: 5

Service: 3

I ordered food today10/17/25 for delivery. It was the worst tasting food I have ever tasted. What a waste of money. Never again.

Food: 1