DOUGH by Licastri Eltingville
3831 Richmond Ave, Staten Island
(646) 560-0970
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Dough on Victory Blvd is one of my favorite restaurants. The Richmond Avenue location is horrible. The food was not good. It was a regular pizzeria. Paper plates, etc. The service was passable. Compared to Victory Blvd, the setting was atrocious. The prices were a tad less than Victory with nothing to merit the loss in quality. Go to the Victory location for a fantastic experience.
Atmosphere: 1
Food: 2
Service: 3
Placed a large pizza and wrap pickup order for Friday afternoon. All the wraps were delicious and presented beautifully. The pizza was great as usual! I was really impressed that everything was ready exactly on time, fresh- not sitting around. We order often from here- and I highly recommend it!!!
Atmosphere: 5
Food: 5
Service: 5
I came here with my boyfriend on 7/10/25 for a quick evening bite after seeing some TikTok’s about this place and it being on my list of places to try for a while. We came in and were not even greeted by the waitress (blonde middle aged woman) meanwhile she was greeting other customers. My boyfriend approached her to order since she did not come to take our order like the people sitting beside us. Yes my boyfriend has an accent, but not the kind where it is incoherent. Every time he would state what he wanted she would rudely say “huh?” And “what??” Like she didn’t understand, nod her head in a patronizing way, and look him up and down like he is an alien or from another universe. She kept looking at me up and down as well. When my boyfriend ordered our drinks, she told him “to go get it” and pointed to the fridge while I watched her bring drinks for the table next to us. The awkward encounter continued til we finished eating. When my boyfriend was paying, I asked her where is the— when she didn’t even let me finish my sentence and said RED DOOR (referring to the bathroom). On our way out, she looked me up and down again. At this point I have felt so uncomfortable and unwelcome that I asked her “what is the matter?” And she said oh nothing, I thought you were looking for something. Like what could I possibly be looking for? I don’t know if she thought we were aliens, or that we didn’t speak English (meanwhile I teach English as a career and am a NYC native who is completely fluent), but this type of treatment to paying customers is absolutely unacceptable. Safe to say we won’t patronize this business again, but if this business only wants to cater to a specific group of people, they should put a sign on the door that says that instead of treating people this way. Absolutely disgusting. Oh and the food was MID at best, which makes this experience even worse.
Atmosphere: 1
Food: 1
Service: 1
First time
Great team
Friendly staff
Food outsourcing
Atmosphere: 5
Food: 5
Service: 5
Food was amazing!! I’m not sure if it was the owner but he welcome me and my boyfriend in with open arms, so friendly!
Atmosphere: 5
Food: 5
Service: 5
Not just Pizza!! We ran in for a quick slice tonight and stayed for a full dinner from bang bang shrimp and pasta to hot fried dough zeppoli!!! Delicious and the service was so attentive and friendly. I would highly recommend any night of the week!!!
We’ve been ordering pizza from this location since they opened a location closer to us. We are moving and decided our last pizza was going to from Dough. They left us a beautiful message on our box and surprised us with zeppoles. Definitely ate one of those first since they taste best when they are fresh. Thank you everyone at DOUGH! This meal will power us through our move and thanks for the delicious dough over the years
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Buffalo Chicken Pizza, Buffalo Calamari
Not the pizza I loved and remembered from their smaller Todt Hill location. My family ordered delivery direct from them yesterday, we wanted the Crisera. We got the Ciro. No big deal, we call and let them know we got the wrong pie.
We got the pie we actually ordered another 40 minutes later AND they wanted the pie they gave us back. Not a fan of this policy, whether they're tossing it or putting it back on the shelf to sell by the slice, it's a waste of food.
After getting the pie we ordered, it was just underwhelming. Can't say we'll be ordering again any time soon, will probably just stick to Nonna's. Hell, Domino's might have better dough than Dough.
Food: 2
Service: 2
I ordered a vodka pie with fried chicken cutlet and I ordered rice balls
The chicken on the pizza was dried and hard and the rice balls had turned sour and smelled. Had to throw them up in fear of getting food poisoning.
Do not order from here
Food: 1
Called in an order… when I got there it still was not ready which was fine, so I pay the counter girl who was very friendly and literally sit opposite her at a table and as I’m being patient waiting for it to be ready scrolling through my phone, noticing that it’s taking quite longer than expected another lady that works there comes up to me and ask me what am I waiting for and I tell her only to find out it was ready for a few minutes already, disappointed that no one bothered to give me the items I ordered immediately which was the reason I waited there patiently, I took to items and left and of course to no surprise when I arrived at my destination the food was soggy including the pizza. Whether it was lack of communication or not I will not be returning here again. The food was mediocre as well.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Always the best, pizza and food is always delicious ?
Atmosphere: 5
Food: 5
Service: 5
Delicious pizza! Best garlic knots EVER
Waitress was terribly rude. I couldn’t have been nicer and she repeatedly rolled her eyes at me. Really?? I still left a 20% tip but never again.
Atmosphere: 3
Food: 3
Service: 1
Staten Island is home to an abundance of exceptional culinary delights, yet Dough by Licastri distinctly rises above the rest. Their offerings are not just delectable but also bountiful, setting a benchmark hard to match despite my extensive local culinary experiences.
What truly distinguishes Dough by Licastri is their impeccable attention to detail. Every dish is crafted with fresh ingredients and prepared through time-honored traditions, creating a dining experience that stands out in both taste and quality.
Atmosphere: 4
Food: 5
Service: 5
I was a long term customer at the Dongan Hills site , went to Eltigville and was totally disappointed my Lazy Sunday pizza hardly had any toppings and the crust was not the same . Will not make the trip there again so disappointing
Atmosphere: 1
Food: 1
Service: 2
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