El Pollo Restaurant & Bar
560 Richmond Rd, Staten Island
(718) 815-4928
Recent Reviews
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Great and diverse selection of Hispanic foods. Enormous servings. Could use to trim the fat from some meats. They've toned down the too loud music. My wife and I enjoy having a place to eat close to home, and happily chow down frequently.
Atmosphere: 3
Food: 4
Service: 5
Customer service sucks!!!!! Food always dry
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Pork
Food was delivered 1 1/2hrs after being ordered. Everything was ice cold and over cooked. The sweet plantains were one big blob. I will not be ordering again. This is the 3rd time this happened.
Food: 1
Service: 1
I ordered the T-bone steak with fries. The fries where good and crispy I had to send the steak back because it tasted burnt. Then I got the pig feet it was very good. I went close to closing time they should keep the grill clean not wait till the end to clean it. But overall I thoroughly enjoyed the pigfeet and fries and the waitress was very nice and professional if I had cash I would've tipped her
Atmosphere: 4
Food: 4
Service: 5
First time about 2 weeks ago and to be a Spanish restaurant I can say that my pernil is much better than then and my yuca with pickle red onions.My friend didn’t like her soup at all.My opinion,they have to season their food more .
THE WORST SERVICE!! My boyfriend and I ate there. When we placed the order I was specific. I asked “do you sell half a chicken?” The girl told me “yes, it costs $6” I ordered my half chicken and the girl asked “any side for the chicken?” And he asked him, “Are you coming with a companion?” And he answers yes!! Even my boyfriend tells me but why? And I answer “if it is included, why not ask for it?” They charged me $14 for the chicken with sides, can someone explain to me how the side costs more than half a chicken? They also include the tip AND THEY DON'T LET YOU KNOW!! They wrote us the total amount on a piece of paper, what is the mystery of giving the complete invoice? CATALINA B served us. My boyfriend and I have been waiters all our lives and we know very well what it means to provide GOOD SERVICE and solve problems when customers are not happy with something. ????????
Ordered for delivery, food arrived cold and I am 5 minute drive. I ordered yellow rice and beans and they put the beans on top of rice instead of separate bowl, I don't eat beans, had to toss the rice. Could have at least put them on the side and not on top if you are trying to save money on bowls!!
Food: 2
Service: 2
Recommended dishes: Rice w Pigeon Peas Arroz Con Gandules
Food is really dry and tough. Pernil is greasy on the outside and dry on the inside. Pepper steak is tough, shrimp is toooo salty
Atmosphere: 3
Food: 2
Service: 4
Very good food
Atmosphere: 5
Food: 5
Service: 5
A wonderful place to enjoy food and chill
Restaurantji Recommends
Staten Island Domnican Restaurant serving a nice selection of rice,meats and other latin delicacies, the do have seating and takeout and a full bar.
Parking: Parking in rear of restaurant or street
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pulled Pork, Sweet Plantains, Rice w Pigeon Peas Arroz Con Gandules, Boneless Chicken with Rice and Beans, Arroz Y Habichuelas on the Same Plate, Fried Plantain, Rostisserie Chicken, Yellow Rice, Fried Green or Yellow Plantain Tostones O Maduros
Food was cold and all they can say was sorry I should have let them know earlier. The waiter that brought over my food could felt the plate being cold and holding the plate. Definitely not coming back here again. ?
Very good food
Atmosphere: 5
Food: 5
Service: 5
The people serving are not friendly at all, and the food is not that good.
Parking: There is no parking in the front and the one in the back I suppose is for the business owners.
Atmosphere: 2
Food: 1
Service: 2
Very good food, reasonably priced
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sweet Plantains, Rice w Pigeon Peas Arroz Con Gandules, Ribs, Boneless Chicken with Rice and Beans, Fried Plantain, Red Beans
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