McDonald's

501 Bay St, Staten Island
(718) 273-6688

Recent Reviews

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Albert M (Al)

Burgers 🍔 and fries 🍟 - very slow, no care attitude by a few of the team members

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Cheeseburger, Big Mac, Fries, Quarter Pounder, Quarter Pounder Hamburger, Chicken Mcnuggets

Amaya Tibana

They refuse to make the food that I had already paid for I felt on the ice because the woman refused to open the window in the most windy winter day ever really hard winter time this people make me racist I wasn’t racist when I came to America but now I understand what a disrespectful people to deal with

Rose Thomas

They were clean and fast

Atmosphere: 5

Food: 5

Service: 5

Capri Miner

Kid-friendliness: The night manager is a shame. I pay with Apple Pay and she say I pick up the receipt and tried to order. Sadly I was with my partner and she speaks Spanish and talked to the assistant manager that was trying to help. Sadly the power trip over the two ended poorly and I payed for for that I never received. Just go in in the night time and see how the back operates. You will be shocked. I’m only going to review and get my money back every time. Sad to say but the practices at this location bad!

Atmosphere: 2

Food: 3

Service: 1

ALEX SOTO

The employee here like standing around and chatting and don’t like taking orders. They will give you an attitude and dirty looks if request an order!

Atmosphere: 1

Food: 2

Service: 1

Evgenii Markin

The order was packed with complete lack of attention. About half of the items were incorrect, and when I got home, I realized that part of my order was missing

Atmosphere: 3

Food: 5

Service: 1

Julie Dazzle

Staff does not pay attention to detail ordered four large fries with extra sweet-and-sour sauces. Included them in my order and was OK with being charged for them yet, Received zero sauces. Staff was not helpful, very forgetful and seemed to be in a rush yet, There was no line. Now I’m eating 1000 fries with no sauces- How disappointing. And my friend got nuggets
 With no sauce, no sweet-and-sour sauce, not even ketchup. who does that? I will be gaping down water to fix the parched wrath that these fries have anguished on my throat. I hope they do better and learn from this.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fries Small

Joseph Silva

People are not friendly, staff should know how catch up retain the custome.service very good.some staff no smile on their face.all their personal problem ask them to keep it at house.two white big made officers and Bangladeshi employee very good.

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Big Mac, Fries Small

Kai Li

Placed a mobile order around 12AM and tried to pick it up from drive through, waited 20 min, noone is inside working, tried knocking on the windows, no response, like 5 other cars behind me having the same issue. Drove around to confirm noone is inside. Either someone fell asleep or left work early? Had to cancel my order in the end.

Atmosphere: 1

Food: 1

Service: 1

1 Tan

30 mins wait time for an order is crazy

Atmosphere: 3

Food: 3

Service: 1

George Jensen

I don't understand how places do drive thru nowadays. They ask me to pull up because they're waiting on hash browns, fine. It's 2 hash browns. 10 minutes later I'm still waiting, in clear sight of the drive thru operator. I saw a few cars leave while eating hash browns. Why not tell them to wait so you can serve the customer that was here before them? I had to wave at her and ask what was going on before they finally came out with my food.

Atmosphere: 1

Food: 3

Service: 1

T.J Lopez

Only Problem i have with this McDonald’s Location is you can’t Refill your Drinks, and the Charge you to Refill your

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Big Mac, Fish Sandwich, Fries, Quarter Pounder, Double Cheeseburger, Quarter Pounder Hamburger

Mike “Mossimo” Lopardo

Worst service and cold burgers 🍔

Atmosphere: 1

Food: 1

Service: 1

H

Always forgetting parts of orders.

The most entry level work but they can't even handle filling a simple order.

Atmosphere: 1

Food: 3

Service: 1

Michael Carr

Just horrible they let bums hang out In their, continuously harassing customers!! I get home and the screw up my order, Just stay away!!

Atmosphere: 1

Food: 1

Service: 1

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