Papa Johns Pizza

2175 Hylan Blvd./ Midland, Staten Island
(718) 667-3202

Recent Reviews

Sort by
Malik

Hi, I placed a delivery order and never received it. The tracker showed “out for delivery” for over an hour, and then suddenly said “delivered.” I called and was told by an employee (Fernando) that the driver claimed to have left the order on my porch and called me but I have security camera footage and phone logs confirming no delivery was made and no call was received.

I requested a refund during the call but haven’t received any confirmation yet. Please process a full refund.

This was my first time ordering delivery from this Papa John’s and unfortunately, it was a very disappointing experience never again ordering from here!

Service: 1

abigail rodriguez

Rude employee , a man Asian looking was very rude, I’m actually a common costumer and won’t be coming back since this worker was very rude and offensive.

Atmosphere: 1

Service: 1

yoo

Deceiving consumers I just bought pizza on Uber eats it said buy one get one free but it only give us one box of pizza

Atmosphere: 1

Food: 3

Service: 1

E Yee

Shaqaroni on easter Sunday was awesome

Atmosphere: 3

Food: 4

Service: 4

Sir Gneiss

Good first impression as the pizza was ready for pick up when I got there. As I was walking out the door I decided to check and make sure they put on the right topping. I didn't see any so I headed back to the counter. Told them my observation and was told that the bacon was there but they use very small pieces. Lol and behold I did manage to see 2 or 3 small pieces on the entire pie. Long story short they weren't going to make things right and my doctor told me I needed to avoid situations that elevate my blood pressure. It didn't help that the market was doing so poorly. I did manage to get 25 percent of my online order so that covered for the loss of the bacon and the pizza was halfway decent (I'm being generous). I've attached a picture so can judge for yourself whether or not this should be described as a bacon topped pizza.

Atmosphere: 1

Food: 2

Service: 1

Saem

Not only they gave me a shitty heart pizza it was burnt and the worker said its supposed to be like that because it was a heart shape. If thats how it was supposed to be then put burnt heart pizza on the menu. Also the delivery driver dropped my buffalo wings. I opened the door and he was trying to collect the wings back in the box, I feel like if i didnt come on time he would d have just gave me the wings and not say nothing about it. I called back. They told me they will give me the refund. They never did and they started avoiding me. I love pappa johns but this location is horrible all the workers here are lazy and dont wanna work there go look for another job somewhere else.

Atmosphere: 1

Food: 1

Service: 1

jeff tan

No good. I order a pizza to carry out Wait drive 20 min there. And she say not in stock. I go in. They say they have

Food: 5

Service: 1

Jn. Yn.

Thank you..

Atmosphere: 5

Food: 5

Service: 5

Roan Mairon

Two work here and one goes out to make deliveries, this is absurd, there is a line of people waiting, if this continues I won't come.

Atmosphere: 1

Food: 5

Service: 1

Natalie Unkle

Gave me a raw pizza. Called trying to get a refund and the man had a bad attitude saying “I don’t know that it’s raw and I don’t believe you because I made it”. Demanded I drive back for a refund. Mind you it’s freezing and I don’t think they’re gonna compensate me for the gas. So no. What I’m stretching in the picture is raw dough, not cheese. The pizza has one of the worst gum lines (raw on top, cooked on the bottom) I have ever seen. Not interested in getting food poisoning so I will no longer be ordering from this establishment. I suggest you do the same.

Atmosphere: 1

Food: 1

Service: 1

Yee Fung

I usually like papa John a lot!!!! They did not drop off drinks to us ,we called them and they said they will come back for delivery!! Then they never show up ! This is unacceptable! They did not deliver good service! Make sure u got everything for delivery!!!

Alex Avila

I love the cheese crust pizaa here

Food: 5

Alexander Talavera

Went in to politely say my order said online was ready when the worker became extremely rude. He began to handle another women’s money and proceeds to just start making pizzas. HE DID NOT WASH HIS HANDS AFTER THIS EXCHANGE WITH MONEY!! And he did not put on any gloves. He began digging his hands into the dough and punching it and next he starts slamming and banging equipment. At this point mind you he still hasn’t even acknowledged me or shared if my order was ready or not. But after seeing the hygienic conditions and standards I figured it was best to avoid getting sick from these conditions. Needless to say I will never order from here again.

Atmosphere: 1

Service: 1

T.J Lopez

my Very first Time Ordering from this Particular Location my Order wasn’t Made Correctly at all. Whoever Made it was Clearly Rushing because it was Hella Sloppy and Barely had any Cheese on it when i Paid for Extra Cheese, my Second Time Ordering from this Location the Manager told Me he would Send Me a Free Large Pizza with the 16 Wings i Ordered i waited Almost 2 Hours Straight for it to be Delivered because my Order was Marked as Delivered but it wasn’t Delivered to Me yet and the Pizza Still wasn’t Made Correctly then the Next Day i Called to Talk to the General Manager and he was Mad Rude and didn’t Care at all so i won’t be Ordering from Here ANYMORE. if ANYBODY Orders from this Location don’t be Surprised if you have to Wait almost 2 Hours for your Order to be Delivered and your Order is Not Made Correctly but don’t even Waste your Time Complaining to the General Manager because he is Rude and Mad Disrespectful and Clearly doesn’t Care about the Satisfaction of his Customers

Atmosphere: 1

Food: 1

Service: 1

Dhurata T

Horrible delivery service - 0 transparency on delivery status and 1 pizza pie takes almost an hour to deliver.

Service: 1

Loading...