LEGIT stole my food and my $$$$ DO NOT ORDER here ! I called asking for my food, said door dasher took a picture and left even though my order required a PIN........... Food never arrived
Atmosphere: 1
Food: 1
Service: 1
J
They don’t take order at counter, unclean place, nasty
Atmosphere: 1
Food: 1
Service: 1
JT
Gave me food poisoning they are nasty, and this is not the first time this happened
Atmosphere: 1
Food: 1
Service: 1
Joshua Taylor
tell me how i order and wait over and hour an 40 minutes for my order just for them to tell me they got the wrong address then he take about 5 minutes to come to me, so im getting ready to pay cash and tell me how they send there delivery guy with no change so i could get my pizza suck when your hungry on a sunday trying to enjoy a football game terrible service
Atmosphere: 1
Food: 1
Service: 1
wil rod
Had made an order online at 445p to pick up at 6 never been to this location. This location is understaffed so my order wasn't ready so I waited to be asked for help. Once asked like 5 minutes told them I ordered and paid online they didn't even start the order had to wait. Mean while they talked about another employee messing up an order, customer came told to wait got her order then another customer came in almost messed up his order forgot to give him something. Took them 20 minutes to finish my order was there a total of 25-30 minutes when I ordered at 445 to pick up for 6 and got it at 625-630 total disappointment. Not ordering anything from Papa John's again not worth the wait Pizza wasn't good. Customer service needs improvement.
Jake G
Horrible .. should’ve brought Dominos or any other pizza .. wasted 30$
mariam Albert
The delivery always takes soooo long.
Atmosphere: 2
Food: 4
Service: 2
olanda gibbs
I went to order Pizza from this location . Marisha or Marisa was my server’s name. She was making pizza with her bare hands, no gloves . I assumed her hands were cleaned and didn’t let it bother me . About 5 minutes after , my pizza was ready, she came to take my cash payments with her bare hands , gave me change from the register and went back to making pizza with the same hands. I couldn’t believe it . How could you hold money with your hands and touch people food? Disgusting!!
Atmosphere: 1
Food: 1
Service: 1
Sergio Chamorro
Reminds me of Pizza
Atmosphere: 5
Food: 5
Service: 5
Lea Palmer
Delivery driver lied about his location to buy time went from being on the 214th house to the 110th house on my street. When the food arrived it was in terrible condition, the sauce packet was on top of the pizza and it was cold and hard. This place is a sad joke and deserves to be shut down.
I'm not sure how long this location has been here but they need to close. I was so excited to get the coupon flyer in the mail, I like Papa John's and hadn't had it in a while. It took almost 2 hours to get my food which was of course cold. I ordered 2 pies, cheese sticks, a ginger ale which they were out of and took upon themselves to switch for starry instead of calling and asking what I would like, and wings that they didn't bring. I will never order from here again. I wish I would have read the reviews first. Guess it's back to Domino's. UPDATE: Finally got my wings and Ginger ale that they were suppossedly out of a whole 3 hours after I placed my order. Never again.
Food: 1
sulman sajad
Worst customer service I waited in the store for 50 minutes for an order I placed an hour and half before even arriving
angel priola
Very small place, no areas to seat but majority of papa John’s customers are just delivery or takeout never usually dine in which is absolutely fine, as of 5/1/24 the staff there were very nice and helpful to me, great service and overall really happy with the service I was given, the food I get from here is always good and fresh and when I get a chance I always try to get quick bite here, the only con I can say is they they do take long to make your order but in my case the wait was worth it for how fresh it was.
I’ve made it my business to study the way door dash orders and regular orders are prepared and I’ve noticed something very disturbing. When I order on Door Dash they don’t follow the instructions that they ask when you’re ordering your food. They will give options on how I like my food, I choose them and they do what they want and also they NEVER seal my food shut. When I order straight from them they follow all instructions and seal the food with no problem. I want to know if there’s a problem when Door Dash orders and if so WHY ALLOW DOOR DASH ORDERS IN THE FIRST PLACE! I’ve called to make sure my order was correct on door dash, was told it’ll be fine and it still came messed up without a seal. Can someone please explain this to me? If not I will be reaching out to BBB and it always get these companies together PRONTO!
Food: 2
Service: 1
Whitney Miller
I ordered online at 930 pm and it estimated it to be delivered at 10-51pm. I called to cancel my order and it took them 35 mins to get on the line. I would avoid this particular place if you
LEGIT stole my food and my $$$$ DO NOT ORDER here !
I called asking for my food, said door dasher took a picture and left even though my order required a PIN........... Food never arrived
Atmosphere: 1
Food: 1
Service: 1
They don’t take order at counter, unclean place, nasty
Atmosphere: 1
Food: 1
Service: 1
Gave me food poisoning they are nasty, and this is not the first time this happened
Atmosphere: 1
Food: 1
Service: 1
tell me how i order and wait over and hour an 40 minutes for my order just for them to tell me they got the wrong address then he take about 5 minutes to come to me, so im getting ready to pay cash and tell me how they send there delivery guy with no change so i could get my pizza suck when your hungry on a sunday trying to enjoy a football game terrible service
Atmosphere: 1
Food: 1
Service: 1
Had made an order online at 445p to pick up at 6 never been to this location. This location is understaffed so my order wasn't ready so I waited to be asked for help. Once asked like 5 minutes told them I ordered and paid online they didn't even start the order had to wait. Mean while they talked about another employee messing up an order, customer came told to wait got her order then another customer came in almost messed up his order forgot to give him something. Took them 20 minutes to finish my order was there a total of 25-30 minutes when I ordered at 445 to pick up for 6 and got it at 625-630 total disappointment. Not ordering anything from Papa John's again not worth the wait Pizza wasn't good. Customer service needs improvement.
Horrible .. should’ve brought Dominos or any other pizza .. wasted 30$
The delivery always takes soooo long.
Atmosphere: 2
Food: 4
Service: 2
I went to order Pizza from this location . Marisha or Marisa was my server’s name. She was making pizza with her bare hands, no gloves . I assumed her hands were cleaned and didn’t let it bother me . About 5 minutes after , my pizza was ready, she came to take my cash payments with her bare hands , gave me change from the register and went back to making pizza with the same hands. I couldn’t believe it . How could you hold money with your hands and touch people food? Disgusting!!
Atmosphere: 1
Food: 1
Service: 1
Reminds me of Pizza
Atmosphere: 5
Food: 5
Service: 5
Delivery driver lied about his location to buy time went from being on the 214th house to the 110th house on my street. When the food arrived it was in terrible condition, the sauce packet was on top of the pizza and it was cold and hard. This place is a sad joke and deserves to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm not sure how long this location has been here but they need to close. I was so excited to get the coupon flyer in the mail, I like Papa John's and hadn't had it in a while. It took almost 2 hours to get my food which was of course cold. I ordered 2 pies, cheese sticks, a ginger ale which they were out of and took upon themselves to switch for starry instead of calling and asking what I would like, and wings that they didn't bring. I will never order from here again. I wish I would have read the reviews first. Guess it's back to Domino's.
UPDATE: Finally got my wings and Ginger ale that they were suppossedly out of a whole 3 hours after I placed my order. Never again.
Food: 1
Worst customer service I waited in the store for 50 minutes for an order I placed an hour and half before even arriving
Very small place, no areas to seat but majority of papa John’s customers are just delivery or takeout never usually dine in which is absolutely fine, as of 5/1/24 the staff there were very nice and helpful to me, great service and overall really happy with the service I was given, the food I get from here is always good and fresh and when I get a chance I always try to get quick bite here, the only con I can say is they they do take long to make your order but in my case the wait was worth it for how fresh it was.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Parmesan Breadsticks, Breadsticks
I’ve made it my business to study the way door dash orders and regular orders are prepared and I’ve noticed something very disturbing. When I order on Door Dash they don’t follow the instructions that they ask when you’re ordering your food. They will give options on how I like my food, I choose them and they do what they want and also they NEVER seal my food shut. When I order straight from them they follow all instructions and seal the food with no problem. I want to know if there’s a problem when Door Dash orders and if so WHY ALLOW DOOR DASH ORDERS IN THE FIRST PLACE! I’ve called to make sure my order was correct on door dash, was told it’ll be fine and it still came messed up without a seal. Can someone please explain this to me? If not I will be reaching out to BBB and it always get these companies together PRONTO!
Food: 2
Service: 1
I ordered online at 930 pm and it estimated it to be delivered at 10-51pm. I called to cancel my order and it took them 35 mins to get on the line. I would avoid this particular place if you
Food: 2
Service: 2
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