Starbucks
55B Richmond Ter, Staten Island
(718) 720-1130
Recent Reviews
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Terrible establishment. The staff are more interested in their personal conversations and act like you’re a nuisance for ordering. I’m not one of those people who are super fussy, I’m very easy to please, so you know if I’m taking the time to write this there must be some merit.
Atmosphere: 1
Service: 1
They are the slowest clumsiest baristas you will ever have the displeasure of meeting. Two baristas struggling more than 10 minutes to make three simple drinks, two lates and a hit black coffee, then taking another 8 to take my order and make a damn americano. On top of the fact you can’t order ahead this place is for tourist with no taste and plenty of time to waste needing access to WiFi.
Service: 1
Imani, Amani, Nukiya are the only reason I visit this starbucks almost everyday. Always warm and friendly. They actually know my name how I like my coffee. That kind of customer service is far and few in between these days. I’ve gone to other starbucks for years and they treat you like they’ve never seen you before.
Atmosphere: 3
Service: 5
Nice place on the promenade
Atmosphere: 5
Food: 5
Service: 4
Good spot and employees are friendly. Pretty clean compared to rest of the Starbucks been to. Got brownie and chocolate chip cookies warmed as well and it was good.
Atmosphere: 3
Food: 5
Service: 5
Never order from here if you didn’t plan to spend at least 20 minutes waiting time!
Atmosphere: 1
Food: 1
Service: 1
Yeah, it’s a Starbucks. Just an ordinary one. Nothing special. No bathroom. Such is life.
Atmosphere: 3
Food: 3
Service: 3
3 1/2 Stars...
Atmosphere: 4
Food: 3
Service: 4
Do better.
Atmosphere: 3
Food: 2
Service: 3
So clean,
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just got off the ferry and went to fill my water canister at the outlet but it was out of order. So i popped into Starbucks and I asked a sweet lady ( I think her name was Sam of Samantha) if I could get water and showed her my Starbucks app as I am a member and she graciously gave me water with ice. I am grateful to her cause I was bordering on dehydration. I promised I would review this from two Saturdays ago because she is a lifesaver. I am glad you have hired great people that know great customer service is important to the consumers. Thanks again
Service: 5
They don’t pay attention to the Order they always on the phone bad service I love Starbucks but I will never go back there anymore if I ask for a vent you give me a small you think I should the difference nope
Atmosphere: 1
Food: 1
Service: 1
2nd in line waited 5 minutes before ordering. Only had 2 breakfast sandwiches available. Then didn’t have any selection of hot coffee. Only Dark Roast and it was old and cold. $5.60 for a grande Luke warm at best shit cup of coffee. Oh and a homeless person taking up the corner of the seating area with carts of junk. I’ll never visit this location again
Atmosphere: 1
Food: 1
Service: 1
worst experience ever in a coffee bar
wanted to try starbucks for the first time
ordered black decaf, no additions
got caffeinated with milk
sadly went out too far and only then opened the cup
Starbucks never seems to disappoint me. I must say they have the best coffee and the best customer service 👌
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