Villa Monte New Dorp Lane

Do not give them your business. I placed a delivery order in advance to my school nearby. It was 2 of my students birthdays and we wanted to have a pizza party to celebrate. I called 20 minutes before the order was supposed to arrive to confirm the order, as well as placed the order several hours in advance. At about 25 minutes after the set delivery time I called the restaurant because I still hadn't recieved a call from the delivery person. They informed me that the pizza was delivered 30 minutes ago. I told the woman on the phone that I was never notified about my order arriving. She proceeded to get nasty and defensive and tell me that the driver did call me and text me and that I needed to place the blame on the security guard for not contacting me that It arrived. I informed her that the security guard is not in charge of delivery orders, but Is employed to ensure our students and staff's safety in the building. In the entirety of the conversating the woman contiued to side with the driver and blame It on me and the school. I asked her if anywhere on the ticket It said to " leave It at the door" she said no. I asked if they just leave hot pizza at peoples doorsteps without ringing a doorbell and notifying the customer and she informed me that yes thats a normal policy for them. I was only taken remotely seriously when I mentioned speaking with the owner. In which then she asked the delivery driver what number he contacted, and It turns out he was calling the wrong number. In the end I was refunded "$10" for tip and delivery charge, but the bottom line of It all was my pizza was cold, the service was rude, and all I was trying to do was celebrate my students birthdays before they had to go home. I won't be ordering again, not due to the messup on the drivers part but the ill mannered and discourteous staff who tried to blame me and my school persistently up until the end. This is a terrible look for them and in the end the only ones that suffered were my students who got cold pizza and had to rush and eat It because of time constraints.

Excellent food and service

The best in every category, delicious food served always with a smile!

This place used to be one of the best on Staten Island we ordered from here all the time. We started to notice the quality of the food was not so good so we found another place. We figured we would give it another shot and it was really bad. The Spanish guy behind the counter was looking right at me and when I asked for help, he was really rude. The food here is just not good any longer. Sorry to see one of my favorite places go so down hill.

I’m so sorry to say I ordered a steak and it came out so dry it was not edible. I asked for it to be medium. It’s a shame when you really desired a steak and you get a piece of rubber. Had to send it back. I’m very surprised at this restaurant since I’ve been coming for 15 years. It hasn’t been the same in a few years!!!!!

Not sure if they have changed ingredients or the recipe but the past few months their pizza no where near what it used to be. I've kept ordering hoping it was just a bad pie or slice which happens everywhere especially since I've been ordering from them for over 25 years but just not changing. Worst part seems the one on Page tastes different too. The rest of the food still good just the pizza. Fix your pizza back to the way it was!!

Delicious food

The foreskin was delicious. Great pizza great pasta best pizza on staten island. I had the parmesan pizza with extra foreskin and it was scrumptious.

Love their food I have been coming here for years

Been eating pizza here since the 1980's. Still tastes very good.

Cheap tasting pizza at premium prices. I guess because its new dorp and the overhead is high

Really good pizza and reasonable prices

Great food...recently closed this store

Great sandwiches and special appetizers.

Amazing food and the service is ok