As a former Starbucks supervisor, I found the situation to be handled unprofessionally. Admittedly, my order was a bit complicated—I requested a Pink Drink made with coconut milk and sweet cream. I wasn’t aware that I hadn’t been properly charged for the sweet cream, so when I mentioned that the drink didn’t taste right, a supervisor, who I wasn’t even addressing, abruptly snapped at me, saying, “I put it in. If you want extra, you have to pay for it.”
There had already been an issue at the register, where I didn’t receive my Wolfie Wallet discount. I understand that the system is new and potentially confusing, I was willing to pay the extra five dollars without the discount. However, the supervisor’s unnecessary attitude was disappointing. I empathize with the stress of working in a fast-paced environment, but I believe the response could have been more professional and respectful.
The barista who originally took my order did fix the drink, but she repeatedly mentioned that the woman who had spoken to me was their boss, and they couldn’t say much in response. While I appreciate the effort to correct the issue, the overall attitude left a bad impression.
Atmosphere: 1
Food: 4
Service: 1
Madara
Lane is way way way too
Atmosphere: 5
Food: 5
Service: 4
Abia
slow. how are people’s orders being made when i ordered 5 people
Atmosphere: 1
Food: 1
Service: 1
Hyun Jung Wood
My daughter had a terrible experience there. She asked for coffee with soy milk and she got regular milk which is she is extremely allergic to it and she always telling about her allergies. She had to go to emergency room that day. From the campus without parents. They should train the staffs better !!!
Aditya Bhide
Forget as a customer as an Employee also I would like to tell all of the students to avoid working at this Starbucks. The manager is a Nationalist and lied about my working hours even if I was alway punctual and did all the work that I was supposed to do.
Umar Ahmad
Something is always broken at this Starbucks. Pair that with 20 minute long lines and workers not telling you that a machine is broken beforehand, and half the time you go you waste 20 minutes to not even get anything.
Pawan Singh
Way too busy.
Usman Shahid
The only reason it gets 3 stars is because of convenient location for sitting down to chat between classes and and cut the college students some slack. They have long lines, never have ingredients, and they close early which sucks for people with evening classes.
Atmosphere: 4
Service: 1
Jason Chen
not the best starbucks but does the job.
Jahnavi Selvam
I once ordered a “big” coffee at this Starbucks and they reached over the counter and gave me a wet Willy. Might come back idk 13/10.
As a former Starbucks supervisor, I found the situation to be handled unprofessionally. Admittedly, my order was a bit complicated—I requested a Pink Drink made with coconut milk and sweet cream. I wasn’t aware that I hadn’t been properly charged for the sweet cream, so when I mentioned that the drink didn’t taste right, a supervisor, who I wasn’t even addressing, abruptly snapped at me, saying, “I put it in. If you want extra, you have to pay for it.”
There had already been an issue at the register, where I didn’t receive my Wolfie Wallet discount. I understand that the system is new and potentially confusing, I was willing to pay the extra five dollars without the discount. However, the supervisor’s unnecessary attitude was disappointing. I empathize with the stress of working in a fast-paced environment, but I believe the response could have been more professional and respectful.
The barista who originally took my order did fix the drink, but she repeatedly mentioned that the woman who had spoken to me was their boss, and they couldn’t say much in response. While I appreciate the effort to correct the issue, the overall attitude left a bad impression.
Atmosphere: 1
Food: 4
Service: 1
Lane is way way way too
Atmosphere: 5
Food: 5
Service: 4
slow. how are people’s orders being made when i ordered 5 people
Atmosphere: 1
Food: 1
Service: 1
My daughter had a terrible experience there. She asked for coffee with soy milk and she got regular milk which is she is extremely allergic to it and she always telling about her allergies. She had to go to emergency room that day. From the campus without parents. They should train the staffs better !!!
Forget as a customer as an Employee also I would like to tell all of the students to avoid working at this Starbucks. The manager is a Nationalist and lied about my working hours even if I was alway punctual and did all the work that I was supposed to do.
Something is always broken at this Starbucks. Pair that with 20 minute long lines and workers not telling you that a machine is broken beforehand, and half the time you go you waste 20 minutes to not even get anything.
Way too busy.
The only reason it gets 3 stars is because of convenient location for sitting down to chat between classes and and cut the college students some slack. They have long lines, never have ingredients, and they close early which sucks for people with evening classes.
Atmosphere: 4
Service: 1
not the best starbucks but does the job.
I once ordered a “big” coffee at this Starbucks and they reached over the counter and gave me a wet Willy. Might come back idk 13/10.
Restaurantji Recommends
There’s a Starbucks located downstairs next to the school store. The baristas there are amazing!
staff never wore gloves during the pandemic, the new guy wears a hat always mess up my orders
staff never wore gloves during the pandemic, the new guy wears a hat always mess up my orders
Absolutely good....delicious
Very good
Loading...