“The young man whose name I believe is Rydell (sorry if I spelled it wrong), is one of the nicest and most helpful cashiers I’ve meet. We’ve gone through his check out line multiple times and we’re always greeted with a smile and friendly conversation. In a world where it’s so hard to find anyone that is personable anymore, he really deserves to be recognized by Wegmans! He’s an awesome example.“
“Cicero Wegmans I love you I really do but a member of your produce department really isn’t representing your brand well. On 2/4/23 I accidentally dropped one bunch of cilantro on the floor. It was a soggy snowy day and the cilantro landed in a muddy puddle. I picked it up and brought it to the nearest worker. Our conversation went like this…. Me: Hello I’m so sorry I dropped this cilantro on the floor. Her: Yea? Me: What would you like me to do with it? Her: You can put it back on the shelf. Me: Ummm It was on the soggy floor. Her: Yup! That’s why we tell you to wash your produce. She then takes the cilantro and puts it back!!!! 🤢🤷🏻♀️ After she walked away, I grabbed the floor cilantro (I can’t have someone buy that) and brought it to a manager at customer service. The manager fully agreed with me that it was disgusting to put it back. Not sure if that lady was having a bad day or if this is company policy but warning to all my Cicero shoppers……..wash that produce!!!“
Customers` Favorites
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“I sometimes have difficulty standing/walking so I frequently use the curbside pickup for my groceries. Staff are super fast, friendly, and knowledgeable.“