KFC

833 Young St, Tonawanda
(716) 693-2890

Recent Reviews

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Jeremy Hoyle

Terrible experience. $50 and got treated like shit. You can see through the drive-thru window how filthy it is inside. Never. A. Gain.

Food: 3

Kim Winski

Almost never gets my order right. Just done trying

Deliana Figueroa

Let me say, how annoyed I am with the service here tonight. First we waited in the drive thru for about 25 minutes, finally get to the window, paid, handed my food, checked and there was an item missing then I looked at the portion of the famous and it was not even filled in the bowls, it was half assed. I asked to get my money back as I am trying to give the food back and was told that I couldn’t get a refund, which is ridiculous because I always thought we can especially since the food wasn’t eaten. I am so annoyed and felt unsatisfied with customer service and the food overall.

Atmosphere: 1

Food: 1

Service: 1

amy raymond

Would give zero stars if you could, usually it’s ok, but last night my husband found a bug in the bun of his chicken sandwich. Definitely will not be back!

breeze979 truckin

This place has a stench to it as soon as you open the door the chicken was saturated with dark brown almost motor oil truly the worst KFC I have ever eaten at and I have been in many KFC throughout the country

Atmosphere: 1

Food: 1

Service: 4

Tammy Merkel

Paid a lot of money for chicken strips for my disabled son
FRY...OLD....SHOULD have been tossed out. SHAME ON YOU!. I Want my money back! Disgusting. You are certainly NOT following protocol on expired food.
You owe me at least $28.00
Won't let me send pic... dried up overcooked hard to chew chicken
.. shame on you

Atmosphere: 3

Food: 1

Service: 3

Noelle Krawiec

I had to tell them 3 times I have a coupon for a big box meal. They mispriced it had to correct them and remind them of coupon. They never asked me what sauce I wanted for my tenders and forgot my drink. Horrible customer service! Would give 1 star but food was good so 2 stars.

Atmosphere: 1

Food: 3

Service: 1

Mary J

Look, it's KFC, you get what you expect for the most part. Problem is they seem to forget something or get something wrong every time. Again, though, it's KFC, not fine dining.

Atmosphere: 3

Food: 3

Service: 5

shari Mcivor

Everything is a la carte, even the gravy which is not included with the potatoes for my 3 piece meal.. I usually get coleslaw for one of the sides but wanted the gravy for my potatoes. The extra crispy chicken, not even close to crispy. My last time ordering KFC ,

Atmosphere: 1

Food: 2

Service: 3

Richie Shingleton

For being short handed, the food came out in a timely fashion and was the best tasting ever. Tanya and the young man prepping deserve all the praise and acknowledgement for their great work. Keep it up. P.S. They both deserve a raise.

Atmosphere: 5

Food: 5

Service: 5

Karen Shingleton

Even with only 2 people there it was great. Thank you Tonya and the other guy for being so calm orders coming. You guys worked magic. Kfc should be proud to have these 2 workers.You 2 deserve a raise. Went there on July 20, 2025 at about 445 pm. Thank you for a nice experience.

Atmosphere: 5

Food: 5

Service: 5

Sawyer Steiner

Pulled in at 12:32 to order a simple side of mashed potatoes and corn. And I can’t order bc they’re out? How are you out a full half hour before you’re supposed to be closed. So everyone who’s getting door dashes aren’t getting potato’s? Like I’m just confused. And honestly I don’t care if they’re about to close. It’s simple mashed potato’s and freaking gravy. I’m so over this bullshit work ethic world we live in. I should have been able to get my damn food. But ya know it’s ok. Be lazy. lol. 😂

Atmosphere: 1

Food: 1

Service: 1

bablu munder

There famous bowl chicken is like rubber an old the fries 🍟 was too greasy

Atmosphere: 3

Food: 1

Service: 3

ravi singh

Franch fries only oil no fries in lol

Atmosphere: 1

Food: 1

Service: 1

MD A Hossain

Very poor service.

Atmosphere: 1

Food: 1

Service: 1

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