Insanely poor customer service, stood in the front packed with customers while the workers in the back stood on their phones and gave attitude when coming up to take orders. I ordered a head and it took over 40 minutes from when I ordered to get my personal pizza. Will no longer go to this location.
Atmosphere: 1
Food: 1
Service: 1
Greg Foust
Because they won't let you leave zero stars they get the free one. Absolute worst customer service ever seen. I'm still flabbergasted that people can treat other people so poorly, Little Ceaser do better, these rude people don't care about your brand and looks like you might not either, never going back. Ever. Zero stars, I'm taking that one back!
Tiffany Bennington
Ordered through the website, delivery was through door dash apparently. Good took 1.5hrs to get here and when it did everything was cold and the pretzel pizza had no salt on it. When I called the lady said its a doordash problem yet I cant contact door dash because I only have a receipt from little casears.
Trash store, go elsewhere. I should of read the reviews first.
Phil Migdalski
Food’s good for the price but today I waited 35 minutes after my pick up time (which is a normal occurrence) and the guy at the counter was unapologetic and rude to other customers who were obviously perturbed due to the wait.
Atmosphere: 1
Food: 4
Service: 1
Mezban j
Pick up my order I order through the Uber eat I went inside when the app says your food is ready when I went inside. It was the cashier with someone about the bucket deal and she is so pissed off because you don’t know what she doing so after he is took another five extra minute and I was waiting. She just need to handle me my food that’s all I need but you keep back-and-forth with this guy how about the order and she act like she don’t see me it was a short fat lady with a mustache I was so nice and patient after the guy he says OK give me eight pieces and other eight pieces and she told him the total is like $50 and he say why the sign out size is like $10 for Tuesday but today it’s not Tuesday today is Monday anyway the guy he feel like he’s crazy. He left the restaurant right away. He felt his stupid back-and-forth for nothing by the time I’m waiting and I show her my phone for my pick up order. She give me a box which is like one item inside and a soda. It’s been sitting maybe all day there and I see. I think he got the wrong order. She said no this is your order I say ma’am please can you take a look again and switch the Soda for me because this is not my order. She was so pissed off. She’s almost open the lead and threw the soda on me almost I swear she gave me the nasty dirty look for no reason. I looked at the order and it says this order has been waiting since 1130 this morning. And when I order my food, it was around 5:00 PM, so she’s mixed up with somebody else his name, Ali so I want other people inside the restaurant listen to the story quick because he’s so busy. I expect this gentleman because he’s sober nice and he try to handle this problem quick but the lady she’s not even apologize she almost wanna start trouble for no reason and she was judging me because I left the food which it it’s not my food she not even wanna listen to my story. I have to wait another 15 minutes because someone else took the order and he has to fix it. Make me never wanna get no make me never ever I wanna stop to the store again just because this lady I swear I never wanna eat this chicken anymore
Atmosphere: 1
Food: 1
Service: 1
Kristina Rera
Today I ordered a stuffed crust pizza with pineapple and bacon. The dough is thin as paper and every thing is falling off, the stuff crust has zero flavoring just tastes like dough. Some of the doors on the take out portal doesn’t work. I’ve had decent pizzas here in the past but this one is terrible!! I’m guessing some workers are lazy.
Atmosphere: 2
Food: 2
Service: 2
Jenn Wheeler
Thr fresh hot pizzas were cold and had been sitting a while.
Food: 1
Jzushaira Bassham-Demery
whoever was on shift last night 11/24 good team, I placed my order online and arrived between the frame it said to be ready and it was HOT N READY... not only that the pizza was good fluffy yet crisp dough like whoever was on the pizzas enjoy making pizza or know what they doing lol. I only would of liked Extra marinara for my crust the dough was that good. some people were waiting but the wait wasn't bad everything was moving smooth according to when order was placed. KEEP LASTNIGHTS team!
Atmosphere: 5
Food: 5
Service: 5
Jazzmin Porter
NO STARS DONT EAT HERE Horrible customer service and the chick that was in there tonight is a joke she handed me food that was sitting there for a hour I came in 30 mins it was busy so I waited then continued to take everyone else’s order and then went missing purposely bro she needs to be fired I want my refund and I still was missing a item if I didn’t need to go to my family I would have not left until I got my refund I will be calling and making sure she doesn’t have a job your customer service sucks you are a joke remember that dont eat here go to Cheektowaga or Lockport they actually have hot food and have good customer service
Forever Venom
Never got my food. Was told 10 minutes. Only 2 on staff?? Lol. And the woman is dropping m f.
This place is terrible. So slow doesn't matter how long you give them it's never ready they are rude. The managers are rude. They swear and vape in the building no one comes to the front to check on customers. Worst place ever worst customer service EVER. So not go here. Save yourself the aggravation
Atmosphere: 1
Food: 1
Service: 1
Anthony Olivera
No good ,this people here alk they do is talk and talk and talk and u Will take 30 minutes to pick up from doordash
Jay Koite
100% of the time I visit I’m always waiting much longer than they say for the pickup time. Staff doesn’t care about the guests up front, and would rather be in the back laughing and joking around than helping or at least greeting the customers and seeing what they need. Food is standard most times but sometimes has minor issues. Little burnt, not cut well, little undercooked. Definitely my last time visiting this location. Shame.
Atmosphere: 1
Food: 2
Service: 1
Mo Ka
They are the worst place to order from this is the fourth time that will mess up my order
Insanely poor customer service, stood in the front packed with customers while the workers in the back stood on their phones and gave attitude when coming up to take orders. I ordered a head and it took over 40 minutes from when I ordered to get my personal pizza. Will no longer go to this location.
Atmosphere: 1
Food: 1
Service: 1
Because they won't let you leave zero stars they get the free one. Absolute worst customer service ever seen. I'm still flabbergasted that people can treat other people so poorly, Little Ceaser do better, these rude people don't care about your brand and looks like you might not either, never going back. Ever. Zero stars, I'm taking that one back!
Ordered through the website, delivery was through door dash apparently. Good took 1.5hrs to get here and when it did everything was cold and the pretzel pizza had no salt on it.
When I called the lady said its a doordash problem yet I cant contact door dash because I only have a receipt from little casears.
Trash store, go elsewhere. I should of read the reviews first.
Food’s good for the price but today I waited 35 minutes after my pick up time (which is a normal occurrence) and the guy at the counter was unapologetic and rude to other customers who were obviously perturbed due to the wait.
Atmosphere: 1
Food: 4
Service: 1
Pick up my order I order through the Uber eat I went inside when the app says your food is ready when I went inside. It was the cashier with someone about the bucket deal and she is so pissed off because you don’t know what she doing so after he is took another five extra minute and I was waiting. She just need to handle me my food that’s all I need but you keep back-and-forth with this guy how about the order and she act like she don’t see me it was a short fat lady with a mustache I was so nice and patient after the guy he says OK give me eight pieces and other eight pieces and she told him the total is like $50 and he say why the sign out size is like $10 for Tuesday but today it’s not Tuesday today is Monday anyway the guy he feel like he’s crazy. He left the restaurant right away. He felt his stupid back-and-forth for nothing by the time I’m waiting and I show her my phone for my pick up order. She give me a box which is like one item inside and a soda. It’s been sitting maybe all day there and I see. I think he got the wrong order. She said no this is your order I say ma’am please can you take a look again and switch the Soda for me because this is not my order. She was so pissed off. She’s almost open the lead and threw the soda on me almost I swear she gave me the nasty dirty look for no reason. I looked at the order and it says this order has been waiting since 1130 this morning. And when I order my food, it was around 5:00 PM, so she’s mixed up with somebody else his name, Ali so I want other people inside the restaurant listen to the story quick because he’s so busy. I expect this gentleman because he’s sober nice and he try to handle this problem quick but the lady she’s not even apologize she almost wanna start trouble for no reason and she was judging me because I left the food which it it’s not my food she not even wanna listen to my story. I have to wait another 15 minutes because someone else took the order and he has to fix it. Make me never wanna get no make me never ever I wanna stop to the store again just because this lady I swear I never wanna eat this chicken anymore
Atmosphere: 1
Food: 1
Service: 1
Today I ordered a stuffed crust pizza with pineapple and bacon. The dough is thin as paper and every thing is falling off, the stuff crust has zero flavoring just tastes like dough. Some of the doors on the take out portal doesn’t work. I’ve had decent pizzas here in the past but this one is terrible!! I’m guessing some workers are lazy.
Atmosphere: 2
Food: 2
Service: 2
Thr fresh hot pizzas were cold and had been sitting a while.
Food: 1
whoever was on shift last night 11/24 good team, I placed my order online and arrived between the frame it said to be ready and it was HOT N READY... not only that the pizza was good fluffy yet crisp dough like whoever was on the pizzas enjoy making pizza or know what they doing lol. I only would of liked Extra marinara for my crust the dough was that good. some people were waiting but the wait wasn't bad everything was moving smooth according to when order was placed. KEEP LASTNIGHTS team!
Atmosphere: 5
Food: 5
Service: 5
NO STARS DONT EAT HERE Horrible customer service and the chick that was in there tonight is a joke she handed me food that was sitting there for a hour I came in 30 mins it was busy so I waited then continued to take everyone else’s order and then went missing purposely bro she needs to be fired I want my refund and I still was missing a item if I didn’t need to go to my family I would have not left until I got my refund I will be calling and making sure she doesn’t have a job your customer service sucks you are a joke remember that dont eat here go to Cheektowaga or Lockport they actually have hot food and have good customer service
Never got my food. Was told 10 minutes. Only 2 on staff?? Lol. And the woman is dropping m f.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is terrible. So slow doesn't matter how long you give them it's never ready they are rude. The managers are rude. They swear and vape in the building no one comes to the front to check on customers. Worst place ever worst customer service EVER. So not go here. Save yourself the aggravation
Atmosphere: 1
Food: 1
Service: 1
No good ,this people here alk they do is talk and talk and talk and u Will take 30 minutes to pick up from doordash
100% of the time I visit I’m always waiting much longer than they say for the pickup time. Staff doesn’t care about the guests up front, and would rather be in the back laughing and joking around than helping or at least greeting the customers and seeing what they need. Food is standard most times but sometimes has minor issues. Little burnt, not cut well, little undercooked. Definitely my last time visiting this location. Shame.
Atmosphere: 1
Food: 2
Service: 1
They are the worst place to order from this is the fourth time that will mess up my order
Atmosphere: 1
Food: 1
Service: 1
Its a family favorite
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Custom Stuffed Crust
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