McDonald's
820 Young St, Tonawanda
(716) 213-0029
Recent Reviews
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Food was fresh and made correctly. Environment was clean and friendly.
McDonald's still sucks
Atmosphere: 1
Food: 1
Service: 1
Ordered at 5:38am and got my food at 5:52am on 3/1/2025. The manager was standing by the window vaping inside while talking with another employee while another girl tried to "fix" a machine. No one said anything to the line of cars sitting there for 15 minutes.
Atmosphere: 1
Food: 5
Service: 1
It was fine
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries
Drive thru open very late. Freshly made food later at night
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Fries, Big Mac, World Famous Fries, Hamburger, Egg Mcmuffin, Hash Browns, Big Mac Meal
Morning cook don't no how to cook bruns all the biscuits dam near every time
Food: 1
Service: 4
Floor was dirty and so was the whole place and my ice cream was icy and it took forever to get a single thing.
Atmosphere: 1
Food: 3
Service: 1
This McDonald’s is amazing through the day/ evening but this morning crew!!!!! THEY STINK. I gave them a code & it was taken off my app but the deal didn’t work!!!!!!!!!!! They did nothing about this!! Ridiculous. After coming here for years I will never be returning to this location. The staff were just so stand offish and were completely useless.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage
They forgot my straw after asking if I wanted a straw with my drink. I’m outraged
Service: 1
Staff was rude and took 15 minutes to get the drink for my order
Atmosphere: 3
Service: 1
Restaurantji Recommends
Idk what it is with the complete lack of quality customer service at McDonald's, but this one takes the cake. The last straw was when I was waiting for over 20 minutes for a dinner box. We ordered in the drive thru and we're asked to wait in the pickup parking spot. The woman in the spot next to me said she'd been waiting even longer for a single burger. It was around 1pm and not busy at all. Meanwhile we watched 3 of the exact same dinner boxes go out the drive thru window. Once my father got angry and went inside, the manager said he would have to wait even longer (because she legit forgot) and the employee she sent with the food thought it was a good idea to mutter about how much of an 🐴🕳️ my father and the other lady were. As of writing he's still employed.
Atmosphere: 1
Food: 3
Service: 1
TERRIBLE!! Service was the slowest thing I've ever seen and we were waiting for our food for almost an HOUR!! Absolutely pathetic, instead of giving us there foodie their JOB IS they left it sitting there. Not to mention all the food was COLD. Yall need go be fired stop GOSSIPING and do your DAMN
Atmosphere: 4
Food: 3
Whoever on sandwhiches tonight cooking
Atmosphere: 5
Food: 5
Service: 5
Don't ever have an issue with this McDonald's except for once i waited in line for an hour last year. Staff is friendly food is prepared as ordered unlike down town.
Atmosphere: 5
Food: 5
Service: 5
Was on a day trip and stopped here on the way out and I got to say the food was fresh and it was hot! It tastes so much better when the food is hot!
Food: 5
Service: 4
Recommended dishes: Mcdouble, Big Mac Meal
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