McDonald's

820 Young St, Tonawanda
(716) 213-0029

Recent Reviews

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alix Andria

Food was fresh and made correctly. Environment was clean and friendly.

A Robbins

McDonald's still sucks

Atmosphere: 1

Food: 1

Service: 1

joshua phillips

Ordered at 5:38am and got my food at 5:52am on 3/1/2025. The manager was standing by the window vaping inside while talking with another employee while another girl tried to "fix" a machine. No one said anything to the line of cars sitting there for 15 minutes.

Atmosphere: 1

Food: 5

Service: 1

Jo'Hann Trent

It was fine

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Fries

Sue Raichilson

Drive thru open very late. Freshly made food later at night

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Fries, Big Mac, World Famous Fries, Hamburger, Egg Mcmuffin, Hash Browns, Big Mac Meal

John Clewell

Morning cook don't no how to cook bruns all the biscuits dam near every time

Food: 1

Service: 4

Richie Andres

Floor was dirty and so was the whole place and my ice cream was icy and it took forever to get a single thing.

Atmosphere: 1

Food: 3

Service: 1

Tiffany Grey

This McDonald’s is amazing through the day/ evening but this morning crew!!!!! THEY STINK. I gave them a code & it was taken off my app but the deal didn’t work!!!!!!!!!!! They did nothing about this!! Ridiculous. After coming here for years I will never be returning to this location. The staff were just so stand offish and were completely useless.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sausage

Silas Krajewski

They forgot my straw after asking if I wanted a straw with my drink. I’m outraged

Service: 1

Carly Scherer

Staff was rude and took 15 minutes to get the drink for my order

Atmosphere: 3

Service: 1

J u t

Idk what it is with the complete lack of quality customer service at McDonald's, but this one takes the cake. The last straw was when I was waiting for over 20 minutes for a dinner box. We ordered in the drive thru and we're asked to wait in the pickup parking spot. The woman in the spot next to me said she'd been waiting even longer for a single burger. It was around 1pm and not busy at all. Meanwhile we watched 3 of the exact same dinner boxes go out the drive thru window. Once my father got angry and went inside, the manager said he would have to wait even longer (because she legit forgot) and the employee she sent with the food thought it was a good idea to mutter about how much of an 🐴🕳️ my father and the other lady were. As of writing he's still employed.

Atmosphere: 1

Food: 3

Service: 1

Kitty Gamer

TERRIBLE!! Service was the slowest thing I've ever seen and we were waiting for our food for almost an HOUR!! Absolutely pathetic, instead of giving us there foodie their JOB IS they left it sitting there. Not to mention all the food was COLD. Yall need go be fired stop GOSSIPING and do your DAMN

Atmosphere: 4

Food: 3

Andrew Tober

Whoever on sandwhiches tonight cooking

Atmosphere: 5

Food: 5

Service: 5

Chris Fearby

Don't ever have an issue with this McDonald's except for once i waited in line for an hour last year. Staff is friendly food is prepared as ordered unlike down town.

Atmosphere: 5

Food: 5

Service: 5

Misi Cady

Was on a day trip and stopped here on the way out and I got to say the food was fresh and it was hot! It tastes so much better when the food is hot!

Food: 5

Service: 4

Recommended dishes: Mcdouble, Big Mac Meal

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