Starbucks
120 Hoosick St, Troy
(518) 414-2364
Recent Reviews
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Wonderful customer service!
My wife is obsessed and I'm a big fan myself. They put care into the way they always make our drinks. The messages that they also sometimes write on the cups are also a nice way to put a smile on our faces in the morning. Thank you starbucks team.
Atmosphere: 5
Food: 5
Service: 5
Low vibrational energy
Atmosphere: 1
Food: 3
Service: 1
Excellent
Made my cappuccino correct.
Nice vibe ,
Sit outside or inside
Atmosphere: 5
Food: 5
Service: 5
I think I’m going to try and get a some sort of petition to get this location closed , I work from home now I don’t have time in the morning to get my coffee , so I do delivery but sadly because I live close to this store they send my order to them but before they added this store to the delivery it was coming from another location and I order was always perfect and tasty but since this store got added it’s but nothing but money wast and time wasted I honestly can’t take it anymore it’s soooo frustrating but I need my coffee they even got me to start thinking about making coffee at home but like the whole point is to save time and get my tasty Starbucks coffee but this location sucks soooo bad if I need to go to Starbucks I go to the one that’s 16 minutes away instead of this one that’s 5 minutes away please the least you can do is take it off the delivery section , they refuse to make drinks correctly , they don’t add things , drinks come not filled , food items missing and or not warmed if you ask for it warm like every time it’s extremely frustrating, and don’t bother calling the store they never pick up I swear I want to cry because I really just want my coffee how I order it but I’m not sure what the issue is with this location , how is the training that bad that they mess up every order , like ask 10 people that go to Starbucks in Troy and they would tell you not this one
Atmosphere: 1
Food: 2
Service: 1
The baristas here are the nicest Starbucks workers I’ve ever met! Know their customers by name, greet you when you walk in, and make some great drinks
Service: 5
Miserable! NEVER in all my trips to this location have I been spoken to like the person who just took my drive thru order spoke to me. She has no business speaking to people and should find a new job. The order was pretty simple, nothing special just an extra shot of espresso. Everyone else was pleasant even though they have terrible coworker.
Service: 1
Staff always friendly and I get my drink there everyday so always will return
Service: 5
Zyaire was a very respectful and well manner young man I will recommend anyone to him
Atmosphere: 5
Food: 5
Service: 5
Starbucks stepped up their game with the staff at this location! Excellent customer service and the drinks are consistently made as ordered! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive through attendant was the best! Great personality. Grande brown sugar shaken espresso was the best we’ve had.
Atmosphere: 5
Food: 5
Service: 5
Awesome energy this morning. Great food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
We stopped in for coffee on my way to work. More than half the items in the menu weren't available or being made. No shaken espresso, no cold brew, no frapachinos. Truly horrible management to have a store in that condition.
Atmosphere: 4
Food: 3
Service: 2
Angelica made all of our drinks for us, which were amazing, and she was so cheerful. Really made our day. Thank you so much Angelica 🫶
Atmosphere: 5
Food: 4
Service: 5
I’m waiving the white flag. This Starbucks is probably the worst in the Capital Region. The drinks are consistently awful. Every drink, everytime, has a half gallon of milk in it, the shots are poorly drawn, and they have no foam. Terrible.
Atmosphere: 3
Food: 2
Service: 3
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