The music was too loud, and it was not very comfortable for dining in.
Atmosphere: 2
Food: 5
Service: 3
Verona Gidding
My boyfriend and I went today, we ordered a BlackBerry Sage Lemonade and a London Fog. We both asked for light ice and it was actually light ice and the drinks had the right balance. The woman working the window was kind, cheerful and made our day's with her energy. Thank you to her for making our morning a better one!
Atmosphere: 5
Food: 5
Service: 5
Elyse Rin
One of the best of the chain. Really fast drive through service, especially if you’re picking up. The atmosphere inside is great too though. Love the layout. Haven’t had anything less than a stellar drink at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
venus
i was looking forward to trying the matcha drink w the strawberry cold foam & i got it delivered because i don’t have a car, they made the matcha latte without the strawberry cold foam i paid for. disappointing
Amy Lima
This isn’t a cozy place to hang out. There are no comfy chairs, only wooden tables and chairs and they are arranged haphazardly in a cavernous space. I’m sure it’s fine for grab and go but if you’re looking for a place to sit and chat while you enjoy your coffee, this isn’t it
Atmosphere: 1
LaTrese Sanderlin
Love this starbucks but sometimes during the weekend I order on the app for pick up and no one is there. Even called the store and no one answered. Is it actually open ?
Atmosphere: 2
Food: 4
Service: 1
Sherri Hull-Lillis
Went for the first time the other night in search of a cup and something with logo on it to add to a cake I was baking. The 3 young ladies working were extremely nice and helpful. Thank you so much!!!! Also, I purchased a pastry that was so yummy!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Mark Murrell
Staff was terribly rude. Do not come to this Starbucks. Spend the extra few minutes and go to another one.
Atmosphere: 1
Service: 1
Jason Breh
I wanted to take a moment to share some feedback about my experience at the Hudson River Commons Starbucks in Troy, NY. While I’m not affiliated with or related to anyone who works there, I am a daily drive-thru customer, and the incredible service I receive has inspired me to write a recommendation.
To put it simply, this location is exceptional. It’s not just a coffee stop for me—it’s part of my daily routine, and the team there plays a significant role in starting my day on the right note. Every morning, as I pull up to the drive-thru camera, I’m greeted not with the usual, “What can I get for you?” but instead with a warm, knowing, “Salted?” That one word says it all—they know my order, they remember me, and they’ve taken the time to make what could be a routine transaction feel personalized and special.
It’s this consistency and attention to detail that sets them apart. No matter how busy they are, the staff always manage to stay upbeat, friendly, and efficient. I rarely have to wait long, my order is always spot-on, and their cheerful demeanor often brightens my day. They’ve mastered the balance of professionalism and warmth that makes me look forward to my brief time at the drive-thru window.
The experience feels effortless, but I know it’s anything but. Their ability to remember me by name and order, even through a camera, is a testament to the effort they put into building connections with their customers. It’s clear they take pride in their work and in making every visitor feel valued.
I’ve been to many Starbucks locations over the years, and while the coffee is consistently great, the team at Hudson River Commons elevates the experience to something truly unique. Their dedication is a reflection of what I imagine Starbucks hopes to achieve in all its stores—a place where customers feel seen, appreciated, and part of a larger community.
They are the reason I keep coming back, and I hope they receive recognition for the outstanding service they provide.
Thank you for taking the time to read this, and to them for continuing to set the bar high for what a coffee shop experience can be.
Atmosphere: 5
Food: 5
Service: 5
Andrew Mangini
Best Starbucks I've been to in the area. Super consistent, staff super friendly
I get my drink from this location 3-4 days out of the week. I wanted a glass water while I was waiting for my mobile order. I asked one employee, and he gave me a dirty look, brushed me off by saying that I have to go to the register to order it. I walked to the register, and another employee made eye contact and ignored me. When I said hi and looked dead in my eye and said one minute okay as if I was in a kindergarten. Thankfully, there's someone nice and understand customer service stepped in and asked what I need. I didn't walk in just got free water. The looks and treatment I get from asking for a glass of water while I wait for my order made me nauseous.
Atmosphere: 3
Food: 4
Service: 3
Alexandra On earth
I love the staff here at this moment in time- I know it changes often but I really do enjoy going through the drive through because the partners always makes me smile. Also I’ve never had a problem exchanging a drink I don’t like. They don’t give an attitude or ask why- have always just simply replaced it and I really appreciate that which is why I always return to this location specifically. Angela is awesome !
Vegetarian options: A lot of options
Dietary restrictions: Vegetarian options - and nut milks available
Parking: Easy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 5
Joseph Champagne
Always Starbucks!
Atmosphere: 4
Food: 3
Service: 5
Sammy
Envy ( I hope I spelled your name right) the attend at this location absolutely AWESOME. Costumer service on point. I wrongly ordered my latte wrong and she was so kind to remake it.
The music was too loud, and it was not very comfortable for dining in.
Atmosphere: 2
Food: 5
Service: 3
My boyfriend and I went today, we ordered a BlackBerry Sage Lemonade and a London Fog. We both asked for light ice and it was actually light ice and the drinks had the right balance. The woman working the window was kind, cheerful and made our day's with her energy. Thank you to her for making our morning a better one!
Atmosphere: 5
Food: 5
Service: 5
One of the best of the chain. Really fast drive through service, especially if you’re picking up. The atmosphere inside is great too though. Love the layout. Haven’t had anything less than a stellar drink at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
i was looking forward to trying the matcha drink w the strawberry cold foam & i got it delivered because i don’t have a car, they made the matcha latte without the strawberry cold foam i paid for. disappointing
This isn’t a cozy place to hang out. There are no comfy chairs, only wooden tables and chairs and they are arranged haphazardly in a cavernous space. I’m sure it’s fine for grab and go but if you’re looking for a place to sit and chat while you enjoy your coffee, this isn’t it
Atmosphere: 1
Love this starbucks but sometimes during the weekend I order on the app for pick up and no one is there. Even called the store and no one answered. Is it actually open ?
Atmosphere: 2
Food: 4
Service: 1
Went for the first time the other night in search of a cup and something with logo on it to add to a cake I was baking. The 3 young ladies working were extremely nice and helpful. Thank you so much!!!! Also, I purchased a pastry that was so yummy!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Staff was terribly rude. Do not come to this Starbucks. Spend the extra few minutes and go to another one.
Atmosphere: 1
Service: 1
I wanted to take a moment to share some feedback about my experience at the Hudson River Commons Starbucks in Troy, NY. While I’m not affiliated with or related to anyone who works there, I am a daily drive-thru customer, and the incredible service I receive has inspired me to write a recommendation.
To put it simply, this location is exceptional. It’s not just a coffee stop for me—it’s part of my daily routine, and the team there plays a significant role in starting my day on the right note. Every morning, as I pull up to the drive-thru camera, I’m greeted not with the usual, “What can I get for you?” but instead with a warm, knowing, “Salted?” That one word says it all—they know my order, they remember me, and they’ve taken the time to make what could be a routine transaction feel personalized and special.
It’s this consistency and attention to detail that sets them apart. No matter how busy they are, the staff always manage to stay upbeat, friendly, and efficient. I rarely have to wait long, my order is always spot-on, and their cheerful demeanor often brightens my day. They’ve mastered the balance of professionalism and warmth that makes me look forward to my brief time at the drive-thru window.
The experience feels effortless, but I know it’s anything but. Their ability to remember me by name and order, even through a camera, is a testament to the effort they put into building connections with their customers. It’s clear they take pride in their work and in making every visitor feel valued.
I’ve been to many Starbucks locations over the years, and while the coffee is consistently great, the team at Hudson River Commons elevates the experience to something truly unique. Their dedication is a reflection of what I imagine Starbucks hopes to achieve in all its stores—a place where customers feel seen, appreciated, and part of a larger community.
They are the reason I keep coming back, and I hope they receive recognition for the outstanding service they provide.
Thank you for taking the time to read this, and to them for continuing to set the bar high for what a coffee shop experience can be.
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks I've been to in the area. Super consistent, staff super friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I get my drink from this location 3-4 days out of the week. I wanted a glass water while I was waiting for my mobile order. I asked one employee, and he gave me a dirty look, brushed me off by saying that I have to go to the register to order it. I walked to the register, and another employee made eye contact and ignored me. When I said hi and looked dead in my eye and said one minute okay as if I was in a kindergarten. Thankfully, there's someone nice and understand customer service stepped in and asked what I need. I didn't walk in just got free water. The looks and treatment I get from asking for a glass of water while I wait for my order made me nauseous.
Atmosphere: 3
Food: 4
Service: 3
I love the staff here at this moment in time- I know it changes often but I really do enjoy going through the drive through because the partners always makes me smile. Also I’ve never had a problem exchanging a drink I don’t like. They don’t give an attitude or ask why- have always just simply replaced it and I really appreciate that which is why I always return to this location specifically. Angela is awesome !
Vegetarian options: A lot of options
Dietary restrictions: Vegetarian options - and nut milks available
Parking: Easy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 5
Always Starbucks!
Atmosphere: 4
Food: 3
Service: 5
Envy ( I hope I spelled your name right) the attend at this location absolutely AWESOME. Costumer service on point. I wrongly ordered my latte wrong and she was so kind to remake it.
Atmosphere: 5
Food: 5
Service: 5
Santana is an excellent shift supervisor
Atmosphere: 5
Food: 5
Service: 5
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