Haven't been to many Starbucks locations but so far this is the worst! I will drive an extra 15 minutes to a different location just to get better service and a better tasting drink . It's a shame because this store is only 3 minutes from my house . ?
Atmosphere: 1
Service: 1
dan humphrey
Worst customer service i’ve ever seen. These employees are extremely condescending zero communication skills as of it was there first day with a job, they all made multiple customers uncomfortable by trying to demean you. I witnessed Zyhir aka zy - ear challenge multiple customers when they are ordering and grinning with sarcasm to the point they no longer felt comfortable even ordering from them and leave because of the lack of basic problem solving skills. I would rather go to any other starbucks than go here and get a free side of attitude with my coffee. Zyhir needs to watch a few more training videos on customer service before being allowed to deal with customers. There was also a a light skin short girl big bun on her head who got loud and said “omg what is they saying now what’s they problem” when i asked for a manager (she’s not the manager) Have a sense of professionalism and represent the company culture IDC if you are CEO DM GM or employee ! Part of being a barista and working with people you need to be likable or find somewhere else to work. Are they all high ? or are they just that terrible. Here’s a tip go buss tables that’s a good way to make money and u won’t have to deal with customers seeing you so were so clearly inconvenienced by our presence.
Atmosphere: 1
Food: 1
Service: 1
Erin Corrigan
They wait to make your mobile orders until you’re inside the store, which defeats the entire point of ordering ahead
Atmosphere: 2
Food: 4
Service: 1
Makenzie Fitz.
Amazing location! Fell and spilled my drink and they were understanding and remade my cold brew.
Atmosphere: 5
Food: 5
Service: 5
James
Came close to closing and was still quick and friendly!
Atmosphere: 5
Food: 5
Service: 5
L A
staff was extremely rude and rolled her eyes when she went to hand us the wrong order. charged us for more than what we wanted. also found a hair in my food so that’s wonderful
Atmosphere: 1
Food: 1
Service: 1
Mary FitzGibbon
Ran in for a cup of coffee, black cr/sugar on the side…… 25 minute wait “we’re backed up”….WTH, just ring me up a coffee, there is no one in line ?
Nicole Pasinello
I went inside to order because I wasn't sure exactly what I wanted since they now have their Spring drinks. There were maybe 3 cars in the drive-thru and noone inside other than me. There were 4 people working behind the counter. I stood at the counter for at least 5 minutes and not one person even acknowledged me. So I left. This used to be the best starbucks in the area and it quickly became the worst.
Atmosphere: 1
Service: 1
Eva Sierra
Just want to say that Angelica is the BOMB. There was an issue with my order and she right away replaced it . Everyone here is awesome and kind . Thank you all for making my morning EVERY morning .!
I have tried to stop at this Starbucks 5 times and every time they have an excuse why they can’t serve coffee. It’s unbelievable. How are they still open?
Atmosphere: 1
Service: 1
Diego Fu
Worst Starbucks I have ever been to slowest employees known to man lobotomized monkeys would work
Atmosphere: 1
Food: 1
Service: 1
Patti Sbrega
Worst Starbucks in the area. Rude employees, don’t know how to make frappaccinos and zero respect for customers time or satisfaction.
Yep. It's a Starbucks.
Atmosphere: 3
Food: 5
Service: 3
Haven't been to many Starbucks locations but so far this is the worst! I will drive an extra 15 minutes to a different location just to get better service and a better tasting drink . It's a shame because this store is only 3 minutes from my house . ?
Atmosphere: 1
Service: 1
Worst customer service i’ve ever seen. These employees are extremely condescending zero communication skills as of it was there first day with a job, they all made multiple customers uncomfortable by trying to demean you. I witnessed Zyhir aka zy - ear challenge multiple customers when they are ordering and grinning with sarcasm to the point they no longer felt comfortable even ordering from them and leave because of the lack of basic problem solving skills. I would rather go to any other starbucks than go here and get a free side of attitude with my coffee. Zyhir needs to watch a few more training videos on customer service before being allowed to deal with customers. There was also a a light skin short girl big bun on her head who got loud and said “omg what is they saying now what’s they problem” when i asked for a manager (she’s not the manager) Have a sense of professionalism and represent the company culture IDC if you are CEO DM GM or employee ! Part of being a barista and working with people you need to be likable or find somewhere else to work. Are they all high ? or are they just that terrible. Here’s a tip go buss tables that’s a good way to make money and u won’t have to deal with customers seeing you so were so clearly inconvenienced by our presence.
Atmosphere: 1
Food: 1
Service: 1
They wait to make your mobile orders until you’re inside the store, which defeats the entire point of ordering ahead
Atmosphere: 2
Food: 4
Service: 1
Amazing location! Fell and spilled my drink and they were understanding and remade my cold brew.
Atmosphere: 5
Food: 5
Service: 5
Came close to closing and was still quick and friendly!
Atmosphere: 5
Food: 5
Service: 5
staff was extremely rude and rolled her eyes when she went to hand us the wrong order. charged us for more than what we wanted. also found a hair in my food so that’s wonderful
Atmosphere: 1
Food: 1
Service: 1
Ran in for a cup of coffee, black cr/sugar on the side…… 25 minute wait “we’re backed up”….WTH, just ring me up a coffee, there is no one in line ?
I went inside to order because I wasn't sure exactly what I wanted since they now have their Spring drinks. There were maybe 3 cars in the drive-thru and noone inside other than me. There were 4 people working behind the counter. I stood at the counter for at least 5 minutes and not one person even acknowledged me. So I left. This used to be the best starbucks in the area and it quickly became the worst.
Atmosphere: 1
Service: 1
Just want to say that Angelica is the BOMB. There was an issue with my order and she right away replaced it . Everyone here is awesome and kind . Thank you all for making my morning EVERY morning .!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Daily visits ??♀️
Atmosphere: 5
Food: 5
Service: 5
I have tried to stop at this Starbucks 5 times and every time they have an excuse why they can’t serve coffee. It’s unbelievable. How are they still open?
Atmosphere: 1
Service: 1
Worst Starbucks I have ever been to slowest employees known to man lobotomized monkeys would work
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks in the area. Rude employees, don’t know how to make frappaccinos and zero respect for customers time or satisfaction.
Atmosphere: 2
Service: 1
I love a good coffee an a cake pop!
Atmosphere: 4
Food: 5
Service: 4