BELLA REGINA

15 Auert Ave, Utica
(315) 732-2426

Recent Reviews

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Adam S

Never had a bad meal here. The chicken parm and chicken riggies are my favorite.

S Carolina Girl

Had dinner there this evening. Was expecting outstanding food but was very disappointed. Ordered greens which were fair-not true Utica greens for sure. Main meal was Cavitelli over greens-hardly ate any of it. Not a lot of flavor. Husband had spaghetti and said it was just ok. He is Italian and knows good sauce. Friends ordered piggies (Chicken & Veggie) which they said were good. Another eggplant part-not very good. Was flabbergasted at a glass of Moscato was over $12 when we got the bill. Waitress was very friendly and was great. Other staff were friendly also. $100-not worth it.

R W

Isn’t much to say here.. it’s great food and atmosphere. I thought about Mother’s Day with my beloved Cindy and Mary. Miss both of those ladies.

Andrew Yasenovsky

My wife worked last night a 13 hr. shift as an RN and drove an hour home. She was craving linguini and clam sauce. The husband that I am waited until 1:00 pm to call and order 2 orders of this as they closed at 2. I drove 25 minutes to go pick it up even after the lady on the phone was rude and seemed inconvenienced. I got there 5 minutes early and my food was already sitting on the counter getting cold.

After 5 minutes of standing at the counter, the waitress finally came over to cash me out. 60 dollars for 2 lunches. The two women were less than friendly. I drove home and woke my wife up to eat.

Gross. The linguini was fettuccine and the taste was terrible. I almost broke my tooth on clam shell and the clams were mostly mushy. I didn't even know that clams could have this consistency. They were not cleaned at all and I think there was more sand in our mouths than clam. I never leave reviews but we work hard for our money and we literally tossed 60 bucks down the drain.

Priyanka

I’ve given Bella Regina multiple chances, but after several negative experiences, I feel compelled to share my truth.

The first time I visited with my best friend, there were open tables, yet we were not seated. My friend is Black and I’m Indian, and I genuinely believe we were treated differently because of our race. It was deeply uncomfortable and disheartening.

On another visit, I made it clear I am a strict vegetarian for religious reasons and asked for no meat. Despite this, I found a piece of chicken in my food. When I called, I was met with denial and rudeness, I was told it “wasn’t possible” because each dish is made to order. I had to bring the food back just to receive a refund, and not once did anyone offer an apology.

The most recent experience was the final straw. I explicitly reminded them of the previous issue and again requested that my food be carefully checked for meat. I went home and found a large piece of chicken. When I called, I was once again told it was “impossible.” The manager, Angela, responded dismissively after I sent a photo, saying it must have been “transferred” from another dish. No ownership, no genuine apology, just a cold, impersonal response.

I understand that mistakes happen, but the way they were handled, with denial, condescension, and apathy is unacceptable. The repeated disregard, especially toward a religious dietary restriction, is hurtful. Combined with the racially charged experience during my first visit, I can no longer support this establishment.

I strongly urge others, especially people of color and those with dietary restrictions, to think twice before dining here. Respect and accountability matter and unfortunately, I experienced neither at Bella Regina.

Alexandria Patak

Called to place a large order for takeout ahead of time, actually twice, as the first time I was “calling too early”. Spoke to Angela (owner) on the phone both times. She was extremely rude both entire phone calls. I was attempting to place an order for about 10 people, (I don’t work for a restaurant, I have no idea how much food to order for 10 people)- she continued to ask me in a rude tone “what exactly I wanted to order!?”. I decided to take my order somewhere else as a paying customer. I just cannot believe how rude she was on the phone as I was attempting to support her business. Sadly will not go back.

Service: 1

Barb D (Barb D)

What a cute little place! And they make you feel right at home.
The staff was super nice, very attentive. The food - local specialty called Riggies - was very delicious, a must try, and the portion was huge.
Most certainly recommend this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies

Thomas Stoio

Parking: Rear and front of the building

Kid-friendliness: Very friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies, Cannolis, Cheese Dip, Chicken Marsala, Chicken Alfredo, Vodka Sauce, The Elvis, Steak, Sausage, French Fries, Meatballs, Soup, Tomato Pie, Sausage Riggies, Fried Chicken

Jennifer DeFazio

Bella Regina is a beautiful experience. The wait staff is super friendly and courteous, the decorative theme of the restaurant is adorable, and the food is magical. We had chicken Parm and eggplant Parm and both were beyond satisfying! We will be back for the Riggies next time!!!

Atmosphere: 5

Food: 5

Service: 5

Ricky Barrett

Excellent food and service.Have dine in and take outs it's all excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies, Tomato Pie

Tori Wipp

I was on a road trip and stopped here on the way. We weren’t too sure how it would be, but were pleasantly surprised! I ordered the Elvis sandwich and it was very good. The service was quick! I would recommend stopping here if traveling as it is very assessable from the 90.

An additional bonus of the restaurant is that it is very nicely decorated on the inside. Although I didn’t grab a photo, I can say that it was well thought out.

Atmosphere: 5

Food: 4

Service: 4

Adam Hovak

Bella Regina is back where it used to be 10-15 years ago. I remember the chicken riggies being awesome, and I was not disappointed. The atmosphere is nice and calm and the service was pretty good. The greens are different than I expected,
maybe fresher with more lettuce. Anyway, it’s not quite my style but my wife absolutely loved them.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies, Tomato Pie

Ashley S

Have heard so many great things about the food and I was not disappointed. Everything was great, staff is friendly and the food is absolutely delicious!! HUGE portions so make sure to go hungry! We will definitely be going back!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies, Shrimp Riggies

Karen Jagger

If you are looking for authentic Italian food, this is the place. Everything made to order. I had Shrimp Alfredo was so good! Many, many shrimp, yummy broccoli and pasta with a stupendous sauce. The bread was excellent! You are served Tomato Pie for a pre-dinner treat. The wait staff are wonderful. The pictures and posters inside are so much fun. ? Haven’t had dinner out that was this good since before COVID!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tomato Pie, Seafood

Samantha Cross

First-time here. The place was busy. We waited less than 5 minutes to be seated. Then another 5-10 to be waited on, but it was OK. You could tell they were short staffed and doing as best as they could. The food was excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies

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