This location is drive thru only (crime area?), DD has decent bagels, but 99% of the time the sandwiches suck. I don't understand why most places don't toast the bagels, just make them warm.
Atmosphere: 1
Food: 2
Service: 3
Method Man105
What's up with this place every time I order a large hot matcha the cup is never full and only filled to like 70 percent. I also ordered 6 donuts and there were only 4 in my box
Atmosphere: 1
Food: 1
Service: 1
Obsidian Black
I love coffee
Atmosphere: 5
Food: 5
Service: 5
Sherry Goodman
This is my preferred and in my opinion the best Dunkin in Oneida county. The ladies on the morning shift are fast, polite, and hard workers. I appreciate them and their positive attitudes very much. Thank you for making my coffee! ?
Atmosphere: 4
Food: 5
Service: 5
frank thomas
Down the tubes. I live in the neighborhood, love Dunkin and went there daily for years but will not go to this location any more. They used to have a great group of employees, but recently they are so aggressively rude I could not accept food/drink from them.
Atmosphere: 1
Food: 1
Service: 1
Utica man
It's my favorite coffee house since I first discovered it. From the start of the order to the finish, they were friendly, swift, and appreciative of the patronage.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
Kevin Delvecchio
I’m currently in line and have been here for at least 20 minutes and still have not gotten my order (I am the only customer in the store)
Atmosphere: 1
Food: 1
Service: 1
John Goff
Great service as usual ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
James Padilla
My family ordered 2 orders back to back on DoorDash just to not receive a drink in the first one, AND THEN WE GOT NOTHING FOR THE SECOND ORDER! 6 doordashers later, then my father decided to go to the store himself. A worker told my dad that the order has been sent out already, YET WE RECEIVED NOTHING! The staff are HIGHLY unprofessional, and rude. I would rate 0 stars if possible.
Horrible experience. They don't know how to run their store, their store runs them. Half of the employees don't know what they're doing and the orders almost ALWAYS come messed up.
Atmosphere: 1
Food: 1
Service: 1
Merima Smajic
So slow.
Z M
This location should remain closed until they can find some decent workers. Zero rating is absolutely above what they deserve. They can never get order right, l am talking 2 items order. Workers are extremley rude and act like you are inconvinience to them. Not to say line of 30 cars, while they stand around and not even trying to help each other. If you happen to go inside they act like you do not exist and you can stand at register all you want, noone cares to serve you.
Atmosphere: 1
Food: 1
Service: 1
Vany Filimonov
Every time drive-through, 20 minute
Atmosphere: 1
Service: 1
Emonie Korama
Used To Be My Favorite Location But After Today It No Longer Is. The Worker They Had In There Doesn’t Even Know What She’s Doing And Was Making Everyone’s Drink Wrong. Bring Back The Old Crew Because This One Sucks!!! This Is How Much They Give You For A Medium Latte!! It Doesn’t Even Fill A Small Cup!! When I Asked For My Cup Filled They Refused. 0/10 This Location!!!
Kid-friendliness: And
Wheelchair accessibility: And
Atmosphere: 4
Food: 4
Service: 4
This location is drive thru only (crime area?), DD has decent bagels, but 99% of the time the sandwiches suck. I don't understand why most places don't toast the bagels, just make them warm.
Atmosphere: 1
Food: 2
Service: 3
What's up with this place every time I order a large hot matcha the cup is never full and only filled to like 70 percent. I also ordered 6 donuts and there were only 4 in my box
Atmosphere: 1
Food: 1
Service: 1
I love coffee
Atmosphere: 5
Food: 5
Service: 5
This is my preferred and in my opinion the best Dunkin in Oneida county. The ladies on the morning shift are fast, polite, and hard workers. I appreciate them and their positive attitudes very much. Thank you for making my coffee! ?
Atmosphere: 4
Food: 5
Service: 5
Down the tubes. I live in the neighborhood, love Dunkin and went there daily for years but will not go to this location any more. They used to have a great group of employees, but recently they are so aggressively rude I could not accept food/drink from them.
Atmosphere: 1
Food: 1
Service: 1
It's my favorite coffee house since I first discovered it. From the start of the order to the finish, they were friendly, swift, and appreciative of the patronage.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
I’m currently in line and have been here for at least 20 minutes and still have not gotten my order (I am the only customer in the store)
Atmosphere: 1
Food: 1
Service: 1
Great service as usual ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
My family ordered 2 orders back to back on DoorDash just to not receive a drink in the first one, AND THEN WE GOT NOTHING FOR THE SECOND ORDER! 6 doordashers later, then my father decided to go to the store himself. A worker told my dad that the order has been sent out already, YET WE RECEIVED NOTHING! The staff are HIGHLY unprofessional, and rude. I would rate 0 stars if possible.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Horrible experience. They don't know how to run their store, their store runs them. Half of the employees don't know what they're doing and the orders almost ALWAYS come messed up.
Atmosphere: 1
Food: 1
Service: 1
So slow.
This location should remain closed until they can find some decent workers. Zero rating is absolutely above what they deserve. They can never get order right, l am talking 2 items order. Workers are extremley rude and act like you are inconvinience to them. Not to say line of 30 cars, while they stand around and not even trying to help each other. If you happen to go inside they act like you do not exist and you can stand at register all you want, noone cares to serve you.
Atmosphere: 1
Food: 1
Service: 1
Every time drive-through, 20 minute
Atmosphere: 1
Service: 1
Used To Be My Favorite Location But After Today It No Longer Is. The Worker They Had In There Doesn’t Even Know What She’s Doing And Was Making Everyone’s Drink Wrong. Bring Back The Old Crew Because This One Sucks!!! This Is How Much They Give You For A Medium Latte!! It Doesn’t Even Fill A Small Cup!! When I Asked For My Cup Filled They Refused. 0/10 This Location!!!
Atmosphere: 1
Food: 1
Service: 1
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