Been going here for a few years! But this year it is a disaster. Season opened we were like okay their new staff. Would go again, same issues. Kept saying we'll give it another try. Finally tonight, the 4th time of going after season opened we will not be coming back. The workers look at you like they cannot comprehend what you say, let alone remember your order while punching it in. You have to repeat yourself multiple times. You barely get any hot fudge, nuts or anything on your ice cream anymore. Tonight my youngest asked for whipped cream and a cherry when she ordered. Girl hands my daughter her ice cream and my daughter goes "wheres my whip cream and cherry?" The worker takes it back and hands her back her ice cream with only a cherry on it and walked away. My youngest was like "I asked for whip cream"! At that point I told her not to worry about as the worker just walked away. We'll just go back to Nicky Doodles.
Catherine Dare
All soft ice cream was unavailable today because no one had checked the machines to ensure they were cold enough for the ice cream to form.
Rob Hammer
Probably one of the best ice cream shops I've ever been to simply Delicious I wish I had this in Queens New York
Laurie Gillie
Stopped in mid April and place was absolutely closed. It said it was open end of March. Waste of time.
Kristie Schroeder
Delicious and they gave soft serve😁
Todd Galarneau
Yummy Ice cream!!
Linda Jordan
The custard ice cream was good. However I ordered 2 medium cones, one vanilla and one chocolate vanilla twist. I got charged for 2 large and no vanilla, both were chocolate vanilla twists.
Heather Persson
The ice cream was good! The employee was very kind and quick. It's expensive, but good.
R W
I was at Kookie’s Q & creamery on 7-18-25 at 5pm I asked for a medium vanilla ice cream cone. The young lady said it would be $5.43 cash. I gave her cash and this is what I got for an ice cream cone. (Can’t attach an image) Granted I did just lick the top of it. I thought to myself “this is not worth $5.43. So I asked to speak to a manager and was told he’s on vacation. I said to the lady “this is not worth $5.43” and the lady agreed with me. Then she said “his name is James” and I put that in my notes along with a picture of the cone. When will he be back next week. I said this isn’t even creamy, it tastes like ice milk. No disagreement at all. Thank you, I’ll try next week.
So I stopped back 7-22-25 at 8:15pm. Asked a lady not the same person that waited on me previously, is James the manager available owe you mean David, no I was told the manager name is James. Well it’s David, he’s on vacation. What can I do to help you. I said I got an ice cream here last week and showed her the picture. She said I can’t really tell the because you licked it. She said it’s that size because of inflation. We don’t make the prices. Big attitude! She’s said who waited on you and I described her, her reply was that’s the assistant manager. She said what is it that you want? I said “I want my money back of $5.43”. She said I can make you another cone. I said, the cone I had tasted like ice milk, it’s not creamy at all, I said” I from Albany area and I go to Kurver creamery and it’s very smooth, this is not for a creamery, it’s like ice milk”. No disputing it at all, almost agreeing with me. She said well I can give you an ice cream cone or a sundae if that will help or you can talk to the manager in a couple of weeks? I said okay, I ll take a hot fudge sundae. Okay she said I ll make it a large. Thank you.
Adam Hovak
Decent ice cream and a great selection. The positives are the number of unique flavors they have. They sell dole whip and they mix up the flavors weekly. The downside is the price, the traffic getting in and out of the store and the fact that my Reese’s pieces were the minis and not the full size and they definitely didn’t taste peanut buttery….id try it again…
I ordered a simple Hot Fudge Sundae with twist soft ice cream and they got it wrong. I tried taking off the sprinkles and d it just made a mess of it. Threw it in the trash!!!
John Marino
Love this place
Kyle Wilson
Went here for some Ice Cream after dinner. Lots of options and they even had something for your dog! My wife said the ice cream was fantastic! She got the S'mores Sundae.
Chrissy Westcott
Love it the staff is so pleasant and extremely nice
Been going here for a few years! But this year it is a disaster. Season opened we were like okay their new staff. Would go again, same issues. Kept saying we'll give it another try. Finally tonight, the 4th time of going after season opened we will not be coming back. The workers look at you like they cannot comprehend what you say, let alone remember your order while punching it in. You have to repeat yourself multiple times. You barely get any hot fudge, nuts or anything on your ice cream anymore. Tonight my youngest asked for whipped cream and a cherry when she ordered. Girl hands my daughter her ice cream and my daughter goes "wheres my whip cream and cherry?" The worker takes it back and hands her back her ice cream with only a cherry on it and walked away. My youngest was like "I asked for whip cream"! At that point I told her not to worry about as the worker just walked away. We'll just go back to Nicky Doodles.
All soft ice cream was unavailable today because no one had checked the machines to ensure they were cold enough for the ice cream to form.
Probably one of the best ice cream shops I've ever been to simply Delicious I wish I had this in Queens New York
Stopped in mid April and place was absolutely closed. It said it was open end of March. Waste of time.
Delicious and they gave soft serve😁
Yummy Ice cream!!
The custard ice cream was good. However I ordered 2 medium cones, one vanilla and one chocolate vanilla twist. I got charged for 2 large and no vanilla, both were chocolate vanilla twists.
The ice cream was good! The employee was very kind and quick. It's expensive, but good.
I was at Kookie’s Q & creamery on 7-18-25 at 5pm I asked for a medium vanilla ice cream cone. The young lady said it would be $5.43 cash. I gave her cash and this is what I got for an ice cream cone. (Can’t attach an image) Granted I did just lick the top of it. I thought to myself “this is not worth $5.43. So I asked to speak to a manager and was told he’s on vacation. I said to the lady “this is not worth $5.43” and the lady agreed with me. Then she said “his name is James” and I put that in my notes along with a picture of the cone. When will he be back next week. I said this isn’t even creamy, it tastes like ice milk. No disagreement at all. Thank you, I’ll try next week.
So I stopped back 7-22-25 at 8:15pm. Asked a lady not the same person that waited on me previously, is James the manager available owe you mean David, no I was told the manager name is James. Well it’s David, he’s on vacation. What can I do to help you. I said I got an ice cream here last week and showed her the picture. She said I can’t really tell the because you licked it. She said it’s that size because of inflation. We don’t make the prices. Big attitude! She’s said who waited on you and I described her, her reply was that’s the assistant manager. She said what is it that you want? I said “I want my money back of $5.43”. She said I can make you another cone. I said, the cone I had tasted like ice milk, it’s not creamy at all, I said” I from Albany area and I go to Kurver creamery and it’s very smooth, this is not for a creamery, it’s like ice milk”. No disputing it at all, almost agreeing with me. She said well I can give you an ice cream cone or a sundae if that will help or you can talk to the manager in a couple of weeks? I said okay, I ll take a hot fudge sundae. Okay she said I ll make it a large.
Thank you.
Decent ice cream and a great selection. The positives are the number of unique flavors they have. They sell dole whip and they mix up the flavors weekly. The downside is the price, the traffic getting in and out of the store and the fact that my Reese’s pieces were the minis and not the full size and they definitely didn’t taste peanut buttery….id try it again…
Restaurantji Recommends
Just not the best
I ordered a simple Hot Fudge Sundae with twist soft ice cream and they got it wrong. I tried taking off the sprinkles and d it just made a mess of it. Threw it in the trash!!!
Love this place
Went here for some Ice Cream after dinner. Lots of options and they even had something for your dog! My wife said the ice cream was fantastic! She got the S'mores Sundae.
Love it the staff is so pleasant and extremely nice
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