Starbucks Coffee Company
$ • Coffee Shops
Hours:
99 N Genesee St, Utica
(315) 930-0484
About Starbucks
Starbucks Reviews
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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This Starbucks Coffee Company location receives mixed reviews. Regulars appreciate the daily stop on the work commute, where staff know customers by first name and order, consistently showing kindness and generosity. One customer DoorDashed a chicken flatbread, cold brew, and chocolate croissant, noting the cold brew was the best drink ever ordered from Starbucks when the worker took time to craft it. Another weekend regular praises the polite and nice staff who always get the coffee right. However, other experiences differ. One first-time order described the coffee as bitter and bland, though the service was excellent with a nice lady who talked with enthusiasm. Another visit reported messed up drinks, rude and unwelcoming customer service, and banana bread that was hard as a brick. On a busy Sunday at 7am with only 3 people working, a mobile order showed drinks ready on the app, but customers waited another 10 minutes inside for them to be made.