Panera Bread

7651 NY-96, Victor
(585) 869-2983

Recent Reviews

Nicholas Testa

Terrible service and overpriced! Food is delicious but the service and wait times are absolutely terrible!

Service: 1

Jonathan Rodriguez

Standard Panera food, so it tastes good. However, when I pick up orders to go from this location, something is missing nearly 50% of the time. They are quick to make things right, but they need to be more consistent with fulfilling orders.

Atmosphere: 4

Food: 4

Service: 3

Kayla Pizura

Decided to try someplace I have never been before. I tried their signature hot chocolate which was definitely not my favorite kind of tasted a little watered down no real chocolate flavor. I got the chicken and pepperoni mozzarella sandwich, it was good not my favorite but they used shredded chicken which was very nice. I may try it again and get something different to see if I like something more better.

Atmosphere: 4

Food: 3

Service: 4

Angel Medina

Honestly this store was great, but it has gone down hill lately: not sure why.Maybe understaffed?Management is running around instead of directing the store during rush time.Wait was unbelievably long. Past 45 min for 2 small things,The manager is very inexperienced from the way he was handling situations .They are are disorganized no communication in the kitchen.The manager honestly needs to do better everyone was complaining.Cold food, long wait time, and wrong items were the top complaints I hear just by waiting.Lady with the blue hair was literally running around and trying to solve everyone’s problemsHonestly todays operations should be reported to corporate.The manager had to re make a family feast because “ someone took it” .What’s happening, the manager needs to be re trained or fired.Some one needs to be on expo,They need a busser bad

Atmosphere: 1

Food: 1

Service: 1

Austin Petrosino

Friendly staff, good food, but def a lil pricey.

john Manne

Amazing cheddar and broccoli

Atmosphere: 5

Food: 5

Service: 5

Michael Ryan

Very friendly people there to help. Very crowded. Excellent

Atmosphere: 4

Food: 4

Service: 4

Rakhela Ahmed

Much as I love Panera for the fresh and not very unhealthy fast food - this shop is chronically out of bread by supper time and the last 3 times I visited after 4pm wasn't able to get any sandwich unless we chose a random leftover bagel

Arthur Kirsop

Very good! The ginger ale was out

Atmosphere: 5

Food: 5

Service: 5

Kia Kilpatrick

Went through the drive-through. It was fast and convenient. The food was fresh and delicious. The employees were very nice also.

Atmosphere: 5

Food: 5

Service: 5

Dipp L.

The food was great the place was dirty but the server was the worst. I get that it is hard to deal with young and old people but I expect to be treated better. it was my first and now last time going.

Karen Ardilio

Time of closing on Google maps states 9pm. When we arrived at the restaurant, the closing time listed on the door stated 8pm. We arrived at 7:40pm and the bread shelves in the restaurant were covered with plastic. All bakery items put away. Staff basically ready to lock the doors and go home.We left and went somewhere else.

Brenna Nixon

Have ordered the margarita pizza multiple times, usually comes with basil on it but the last two times I’ve ordered it hasn’t had any. For the prices of everything here, they should make sure to include everything that is listed on the menu. Disappointing. But the broc cheddar mac is always bomb.

Atmosphere: 4

Food: 3

Service: 3

Zak Keller

The food was very good and cooked well. My sandwich tasted really good and the pizza was well done as well.

Atmosphere: 5

Food: 5

Service: 5

Joseph M.

Overall, great experience. No issues with the order, the tables were clean despite the large crowd, which is surprising compared to other Paneras.

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