Dont waste your money here. They will mess up your order
Atmosphere: 1
Food: 1
Service: 1
FIYA KING
While I was at the counter ordering my coffee as usual I noticed there was an unusual smell when one of the employees with a mask was taking my order
Atmosphere: 1
Food: 3
Service: 1
Ethereal Thought
They forgot the cream in my iced coffee very disappointed
Atmosphere: 1
Food: 1
Service: 1
Skye Brewer
Thank you so so much to the employee that treated my bf and I with awesome customer service tonight. You were so kind and helpful when fixing my order. I’m so sorry I didn’t catch your name but you made our night!
Atmosphere: 5
Food: 5
Service: 5
Jose Cashier
it’s…THE BEST SHOP EVER!!!!
Atmosphere: 5
Food: 5
Service: 5
Christine Gilbert
Mostly at DD for coffee. It is good and they make it the way I like it
joseph marcus
Good coffee, friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Stevie
Absolutely worst dunkin ive ordered from. Mind you i used uber eats to order this but the level of neglegence that an employee has the nerve to burn a bagel and still send the order blows my mind. I am taking this matter up with uber eats for a refund. I have been trying to call the store to kindly explain to a manager the situation and it appears there phone lines do not work. I also will be filing a complaint with the better buisness bureau for not being able to call and speak to someone.
Stephanie Huppert
Placed a pickup order twice from this location. I placed a pickup order because I have a baby and it's easier for me to go through the drive-thru to pick it up. However, the drive-thru line was insane so I decided to go inside. There was nobody inside waiting. Three people behind the counter and not one asked what I needed. I sat there for at least 5 minutes... HOLDING A BABY. All three looked up at me at some point but continue to take care of the drive-thru. I ended up going through the drive-thru to to get my order because there was nobody attending inside. This is the second time this has happened.
This Dunkin has been right on the money with orders every time I go here. One of the workers, Brandon, was kind enough to help me bring a big order to my car. Thank you so much! Highly recommend this Dunkin if you’re in the Walden area.
Atmosphere: 5
Food: 5
Service: 5
Ilene Carroll
I love the Bow ties and the employees are nice
GiGi
The service is horrible. I decided to use the App to order a cup of iced black coffee since I was going home from Wooster park a few blocks away. So, I park my car because the drive-thru is so poorly designed that I’ll have a cup of coffee and a bill for the rims I’ll have to buy. then, the girl behind the register greets me and I explained that order a coffee through the app and it’s paid for already and the girls starts looking around like she hearing voices so another person approaches us and asked me the same question I responded the same way and then they tell me to hold on, so now we have two girls looking for a cup of coffee and now a third person From behind the counter approach us and hands her a ticket. Etc ...... Personally, I would fire about 4 of the young idiots and higher 2 adults that actually needs jobs. ? The story gets longer for just a cup of coffee. ? but ?
3 years later and just more HS kids with bad attitudes and not wanting to work and that’s why it looks like this. When there was no one there and I’m still waiting for anyone to acknowledge me. Now I know why the drive thru is always long. And the place is so dirty.
James Di Pietro
The new drive thru is horrible. I stopped going here bc of that.
Always fast and conistent. Convenient location !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Dont waste your money here. They will mess up your order
Atmosphere: 1
Food: 1
Service: 1
While I was at the counter ordering my coffee as usual I noticed there was an unusual smell when one of the employees with a mask was taking my order
Atmosphere: 1
Food: 3
Service: 1
They forgot the cream in my iced coffee very disappointed
Atmosphere: 1
Food: 1
Service: 1
Thank you so so much to the employee that treated my bf and I with awesome customer service tonight. You were so kind and helpful when fixing my order. I’m so sorry I didn’t catch your name but you made our night!
Atmosphere: 5
Food: 5
Service: 5
it’s…THE BEST SHOP EVER!!!!
Atmosphere: 5
Food: 5
Service: 5
Mostly at DD for coffee. It is good and they make it the way I like it
Good coffee, friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Absolutely worst dunkin ive ordered from. Mind you i used uber eats to order this but the level of neglegence that an employee has the nerve to burn a bagel and still send the order blows my mind. I am taking this matter up with uber eats for a refund. I have been trying to call the store to kindly explain to a manager the situation and it appears there phone lines do not work. I also will be filing a complaint with the better buisness bureau for not being able to call and speak to someone.
Placed a pickup order twice from this location. I placed a pickup order because I have a baby and it's easier for me to go through the drive-thru to pick it up. However, the drive-thru line was insane so I decided to go inside. There was nobody inside waiting. Three people behind the counter and not one asked what I needed. I sat there for at least 5 minutes... HOLDING A BABY. All three looked up at me at some point but continue to take care of the drive-thru. I ended up going through the drive-thru to to get my order because there was nobody attending inside. This is the second time this has happened.
Atmosphere: 1
Service: 1
Restaurantji Recommends
This Dunkin has been right on the money with orders every time I go here. One of the workers, Brandon, was kind enough to help me bring a big order to my car. Thank you so much! Highly recommend this Dunkin if you’re in the Walden area.
Atmosphere: 5
Food: 5
Service: 5
I love the Bow ties and the employees are nice
The service is horrible.
I decided to use the App to order a cup of iced black coffee since I was going home from Wooster park a few blocks away. So, I park my car because the drive-thru is so poorly designed that I’ll have a cup of coffee and a bill for the rims I’ll have to buy.
then, the girl behind the register greets me and I explained that order a coffee through the app and it’s paid for already and the girls starts looking around like she hearing voices so another person approaches us and asked me the same question I responded the same way and then they tell me to hold on, so now we have two girls looking for a cup of coffee and now a third person From behind the counter approach us and hands her a ticket. Etc ...... Personally, I would fire about 4 of the young idiots and higher 2 adults that actually needs jobs. ?
The story gets longer for just a cup of coffee. ? but ?
3 years later and just more HS kids with bad attitudes and not wanting to work and that’s why it looks like this. When there was no one there and I’m still waiting for anyone to acknowledge me. Now I know why the drive thru is always long. And the place is so dirty.
The new drive thru is horrible. I stopped going here bc of that.
Atmosphere: 3
Food: 5
Service: 3
Great coffee and donuts on a rainy day!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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